Community Manager - Glendale/Mesa

As a Vice President, Community Manager in our Consumer Banking Division, you will play a crucial role in supporting our commitment to our customers' success and the success of the community.

You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated, actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.

This role offers the opportunity to work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer.

Job Responsibilities:


* Develops a Market Analysis Plan and community outreach & engagement program that builds community relationships with proven ability to make business development sales calls (70% external, 30% internal)


* Leverages national community playbook (i.e., activation plan) to engage the community in a meaningful way


* Responsible for complementing curriculum with local programing and events to host in branches


* Builds and manages the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, community conversations and community events in the branch


* Owns execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment


* Reports results based on event surveys to inform national community teams on opportunities for improvement


* Partners with Market Directors, Branch Managers, Bankers and One Chase Partners on customer engagement, referrals from events and adoption of financial product solutions


* Acts as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership


* Partner with Global Philanthropy to ensure collaborative approach to events

Required Qualifications, Skills and Capabilities:


* Proven leadership experience with ability to influence across the firm and in the community, plus heavily organized and with both strong event coordination and project management skills


* Ability to build strong relationships with clients, peers, partners and contacts


* Executive presence with strong presentation skills in small and large / public group settings


* Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player


* Strong analytical, strategic and independent problem-solving skills


* Proven ability to discover needs and connects clients and business owners to the right resources

Preferred Qualifications, Skills and Capabilities:


* Bilingual language preferred

Dodd Frank and SAFE Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators...