Concierge
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Building guest relationships through a swift, professional and highly personal service
● Collating and sharing expert local knowledge of events, places of interests and restaurants
● Resolving guest issues and using their feedback to improve guest satisfaction
● Delegating duties to your team while also setting exceptional standards
● Ensuring every guest enjoys discretion, ethical behavior, privacy and confidentiality
● Leading the way as a brand ambassador to promote the hotel’s other businesses
What We need from you:
● Communication and customer service skills
● Strive for excellence in an eager and motivated manner
● Possess the ability to work under pressure
● Demonstrate exceptional timekeeping and reliability
● A High School diploma / qualification.
College and university degree would be a bonus
● At least four years' experience in an upscale hotel / equivalent environment as a Concierge or related discipline
● Fluent English and local language are essential, any additional languages would be great
● At least one years’ supervisory experience or equivalent combination of education and experience
- Rate: Not Specified
- Location: San Antonio, US-TX
- Type: Permanent
- Industry: Other
- Recruiter: IHG
- Contact: Not Specified
- Email: to view click here
- Reference: 130161
- Posted: 2024-07-03 09:11:16 -
- View all Jobs from IHG
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