Quality Control Manager | El Paso, TX

Salary Rate: TBD based on experience.
Schedule: This is an Exempt full-time position; Work schedule varies and requires long hours and weekends.
Benefits include: Medical, Vision, Dental, Paid Time Off, and Uniforms

Summary

The Quality Control Manager (QCM) manages the inspection and processes to ensure adherence to established quality standards, proposes corrective actions to improve procedures and standards.

The QCM also recommends new or improved QC methods, procedures and / or standards for the contract assigned or the complete QC program.

The QCM is the authority for ensuring contractual requirements are upheld and senior management is made aware of any need for improvement.

The QCM is authorized to commit the organization’s resources as necessary to perform the requirements of the contract Quality Control Program.

The QCM must have the skills, knowledge, and experience to manage all aspects of the contract.

The QCM ensures that projects / departments milestones / goals are met while adhering to approved budgets. This position leads Quality Control activities for the assigned contract and reports directly to the Quality Control Coordinator.

Essential Functions 


* Achieves quality control operational objectives for both their Contract Site and the Corporate QC Department by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvements; implementing change.


* Performs quality inspections and generates various reports by using the Computerized Maintenance Management System (CMMS) as required by the contract and senior management.


* Maintains and improves service quality by completing company, system, compliance, and surveillance audits, as well as investigating customer complaints.


* Ensures facility inventory is maintained and updated within CMMS.


* Identifies high risk buildings and utilizes an inspection schedule based upon risk factor.


* Accomplishes quality control objectives by assisting with recruiting, selecting, training, scheduling, counseling, enforcing policies, and disciplining employees.


* Develops quality control plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories.


* Validates quality processes by establishing service specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.


* Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations.
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