Sr. Dir of Business Development, Americas-OMS

Job title:  Sr.Dir of Business Development, Americas-OMS

Job Location: Newark, New Jersey.

Purpose of the Role



* Manage Business Development function in the Americas


* Direct the RFP process


* Direct the management of the sales pipeline


* Direct the maintenance of business development reporting at both a regional and global level


* Direct both internal and external marketing programs


* Direct the identification new customers and markets


* Manage regional pricing in conjunction with global stakeholders


* Pursue service excellence, optimum productivity, profitability and effective use of resources


* Provide overall strategic leadership and promote a spirit of teamwork


* Allocate resources effectively to ensure operational excellence and to motivate staff through effective leadership and career-pathing


* Act as a senior point of contact and/or escalation for customers


* Provide coaching on best practices with the overall objective to constantly improve processes


* Actively engage with implementation of new customers and the addition of new functionality with existing customers, in conjunction with Customer Implementation, Business Solutions, Operations and IT teams

Geographical Coverage



* Americas

Reporting Relationships and Communication

Reports to: 



* Vice President OMS Americas


* Direct Reports:


* Managers of Business Development


* Director of Marketing & Strategic Development


* Communicates and coordinates with:


* All levels of OMS staff in all regions to affect needed change 


* Other DGF business unit where appropriate

Key Accountabilities / Roles & Responsibilities / Tasks



* Organizational


* Direct others in the completion of assignments through knowledge sharing


* Provide direction and decision support to staff


* Direct training and development


* Allocate and manage overall team resources including hiring, discipline and termination of tenure


* Monitor vacations and sick time and  executing reviews and incentive schemes for direct reports and managing HR related issues

Operational



* Drive an assigned geography and/or subset of customers, delivering continued pipeline development and new business wins


* End-to-end ownership of new customer acquisition, including win planning, value proposition creation and delivery, stakeholder management, and both commercial and technical proposals


* Drive new and incremental profitable business through technical sales expertise


* Build/maintain sustainable relationships with potential customers


* Ensure alignment of different ISC regions and functions as part of building complete winning value proposition for prospective clients


* Maintain and develop extensive supply chain management knowledge and expertise that can help differentiate DHL from the competition


* Collaborate effectively and extensively with wider DPDHL n...