Conversational AI Experiences Product Manager, Vice President

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Conversational AI Experiences, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities


* Develops a product vision strategy and roadmap that delivers value to customers


* Manages product discovery and market research to uncover solutions and integrates them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Research and execute priorities in the product backlog using the appropriate agile product management methodology


* Develop and write concise user stories and process flows and maintain consistency and adherence to business readiness and controls


* Ensure that requirements meet the complex nature of the business while always focusing on the end user experience

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in product management


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* 2+ years of experience with agile product development and software delivery lifecycle


* 2+ years' work experience as a leader with experience in leading and developing product team members


* 2+ years' work experience with design and technology team members where you showed the ability to prioritize multiple tasks and develop interdepartmental and cross-functional working relationships within a collaborative team environment

Preferred qualifications, capabilities, and skills


* Demonstrated prior experience working in a highly matrixed, complex organization


* Self-driven with ability to work independently and motivate a team, with minimal supervision


* Detail oriented, analytical/problem solving skills


* Ability to wor...