Vice President Experience Design

Shape the future of user experience with strategic design initiatives that blend business needs and user insights.

As a Vice President Experience Design in our product development team for Payments, you will be responsible for developing and executing design/research strategies for complex projects.

You will ensure alignment with business objectives and user needs across multiple product areas.

You will lead end-to-end design initiatives within a specific domain, promoting the adoption of inclusive design practices and accessibility guidelines.

You will also mentor junior designers and foster a culture of diversity and inclusion.

Your role will involve collaboration with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions.

Our team is cross-disciplinary - we love to create delightful experiences and solving real user problems.

Authenticity, inclusion, growth and a passion for all things product design are at the core of our team culture and values.

The team is expanding and we are looking for a new team member to grow with us.

Job responsibilities


* Develop and execute design/research strategies for complex projects and ensure alignment with business objectives and user needs across multiple product areas


* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within a specific domain.


* Role-model the adoption of inclusive design practices and accessibility guidelines, mentor junior designers and foster a culture of diversity and inclusion


* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions


* Analyze market trends, gather feedback from user research, and learn from data insights to inform design decisions and optimize user experiences across various platforms and channels

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in user experience design or similar roles


* Demonstrated ability to create visual representations of user journeys, such as storyboarding, wireframes, and prototypes


* Demonstrated experience in inclusive design and accessibility guidelines, with the ability to incorporate diverse perspectives and abilities into design solutions


* Proven ability to develop experiences that meet or exceed the initial proposal of a product or experience, including the development of transformational innovation strategies and the creation of 'north star' representations to drive customer-centric decision-making


* Advanced technical literacy, including an advanced understanding of client-side technologies, APIs, microservices, and the components of the technology stack, as well as their impact on user experience

Preferred qualifications, ...