Experience Design Senior Associate

Contribute to innovative experience design, blending user needs with business goals in the dynamic environment of financial services.

As an Experience Design Senior Associate in our team, you will play a pivotal role in shaping the user experience of our products and services.

By leveraging your advanced knowledge of experience design principles and collaborating with us, you will create innovative, inclusive, and accessible solutions that cater to a diverse range of users.

As a core contributor, you will align user needs with our business goals.

Your strong understanding of the financial services industry and our IT systems will contribute to the continuous improvement of our offerings.

You will navigate complex problems and promote strategic thinking.

Your impact will be significant in the design, architecture, and functionality of our products, ensuring a seamless and enjoyable experience for our customers.

This role provides an opportunity to make a significant impact on our product design and functionality.

Job responsibilities


* Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices


* Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction


* Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making


* Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users


* Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings


* Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Required qualifications, capabilities, and skills


* 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services


* Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite)


* Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels


* Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making


* Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences

Preferred qualifications, capabilities, and skills


* Advocate for Accessibility Guidelines and Inclus...