Store Manager, Lip Lab - Napa, Ca

Job Description

Position: Store Manager, Lip Lab - Napa

Status: Full Time

Reports To: Director of Stores

Lip Lab is about more than just lipstick! At Lip Lab, we're all about establishing an environment that encourages fun, self-expression and creativity for both our guests and team members.

We are passionate about exceptional service and consider ourselves masters of our craft, creating high quality, custom products that are truly unique to every guest - from the color, to the flavor, even the name! If creating authentic connections, driving results, leading teams and helping others reach their full potential in a positive, energetic and inclusive environment excites you - then this role is for you!

The salary range for this position is $67,000 - $69,000 per year.

The Role:

As the Store Manager, you will not only oversee the day-to-day operations of the store but will also oversee building a fun, engaging and positive atmosphere that both guests and employees will all want to be a part of.

What we are looking for:



* Strong background in leadership and team building (minimum of 3 years' experience is required)


* Experience and ability to manage all facets of store operations, including scheduling, ordering supplies, Payroll and Outlook


* Someone who leads by example with a can-do attitude, always going above and beyond for both guests and team members


* A strong drive for results with a proven ability to motivate a team through coaching and constructive feedback


* An understanding of sales, KPI's and what it takes to drive a business


* Experience with recruiting, hiring and managing a strong, diverse team


* Experience in Performance Management


* Proficiency with Excel, MS Word, Outlook, and Payroll


* Comfortable in a fast paced, high-volume environment


* Physically able to meet the demands of the job including the ability to stand for prolonged periods of time, lift to 30 lbs, including the ability to kneel and squat


* Ability to travel for company events, meetings and trainings when necessary

What you will do:



* Work closely with the Director of Stores on building the business, regularly sharing ideas, feedback and opportunities to drive sales and KPI potential


* Analyze and share sales and KPI trends, ensuring strong team member accountability


* Schedule and manage a booking system to maximize sales and deliver on Payroll goals


* Create a strong, positive and energetic environment for your team through positive reinforcement, including consistent and real time coaching and constructive feedback that encourages team member growth


* Jump in as Color Expert when needed, guiding guests with your expertise and creativity to ensure an exceptional guest experience every time


* Recruit, train and motivate new hires to deliver exceptional guest service, with products manufactured to Good Manufacturing Standards


* Write weekly schedules that are in lin...