Machine Learning Center of Excellence - Business Operations Analyst

Overview

The Machine Learning Center of Excellence (MLCOE) partners across the firm to build and deliver high-impact machine learning solutions for its most challenging business problems.

We actively collaborate with data analytics, engineering and product teams across all functions - from sales and trading to digital, operations, finance and risk - and every line of business from wholesale banking through to retail.

Comprised of a multi-disciplinary community of experts focused exclusively on Machine Learning, the MLCOE employs cutting-edge techniques in disciplines such as Deep Learning and Reinforcement Learning in domains such as natural language processing, speech analytics, time series, graph analytics and large language models.

For more information about MLCOE, please visit https://www.jpmorgan.com/mlcoe .

As an Analyst within the Business Operations team, you will be a central member of the MLCOE and be working closely with its senior leaders, data scientists, engineers, product managers and more.

You will be partnering closely with multiple supporting functions including Business Support Management, Human Resources, Real Estate and Global Technology.

You will be responsible for supporting and leading day-to-day business operations, with activities such as assisting the MLCOE's senior leaders with business administration, recruitment, new joiner orientation, expense management, and marketing/event planning, or responding to general enquiries from the team related to internal compliance, controls or policies.

Candidate must be self-motivated, tenacious and able to work expeditiously with a high degree of independence.

They must possess impeccable written and oral communications skills, as well as organizational skills and an attention to detail, while being able to engage with stakeholders at all levels.

The ideal candidates will have a minimum of 2 years of relevant experience, ideally in AI/ML, technology or financial services.

Job Responsibilities:


* Define and maintain the on/offboarding process for MLCOE employees, complimentary to firmwide processes


* Partner with Business Support Management (BSM), HR and hiring managers to assist onboarding and orientation for individual employees across our global team


* Partner with BSM to manage real estate including technology equipment, space planning and execution of location strategies


* Assist the MLCOE Chief of Staff with effective expense management including budgeting, cost tracking, invoice submission and policy adherence


* Assist marketing for internal and external events, including managing space, logistics and marketing materials


* Providing general support to team members related to internal compliance, controls or other firm policies


* Partner or lead on other bespoke business operations projects as required

Required Qualifications & Skills:


* Bachelor's degree with 2+ years of experience in business management, preferably in AI/ML, tec...