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Digital Website Channel Manager, Associate

You are a self-starter with a mindset for continuous process improvement, be client, data and detail oriented, with a high degree of comfort in a stringent controls environment.

As a Channel Marketing Manager, Associate, in J.P.

Morgan Private Client, you will help grow and launch a new consumer banking model that is focused on affluent consumers and creates a continuum between Chase Private Client and J.P.

Morgan Private Bank.

We are looking for a savvy and collaborative associate to join our growing marketing team to accelerate the digital launch of J.P.

Morgan Private Client.

You will work with multiple groups, diving deep into the end-to-end creative execution of digital experiences on jpmorgan.com.

You have experience leading and executing multiple, complex marketing initiatives that support the customer journey with the goal to acquire new clients and deepen client engagement.

You will execute initiatives including but not limited to: the development of new digital experiences across jpmorgan.com, new capabilities and functionalities across digital.

This role will work to ensure the digital experience is client centric from start to finish.

As a member of this new team you will be a part of establishing a new banking model for J.P.

Morgan Chase - a leading global financial services firm.

You will have the opportunity to partner with teams across the firm to establish the Marketing strategy for a new model focused on serving affluent clients.

Job Responsibilities:


* Collaborate with marketing strategy managers to identify opportunities, strengthen the client experience strategy and establish the framework for measurement and reporting across our jpmorgan.com ecosystem


* Manage multiple marketing initiatives working across multi-functional teams, such as:
+ Internal and external agencies for creative development
+ Research teams for client feedback and insights
+ Content team for editorial and brand voice
+ Search Engine Optimization team for enhancing and optimizing the search authority of pages
+ Technology teams for capability integration and execution
+ Legal, Regulatory and Compliance Teams


* Effectively and efficiently working within multiple partners, systems and processes throughout creative development to ensure proper approvals and controls required for a successful launch


* Using best practices, test results, customer journey mapping and search engine optimization learnings to optimize and elevate the customer experience

Required Qualifications, Capabilities and Skills:


* Strong knowledge of and 2+ years of experience in direct marketing and/or project management is required


* Agency/vendor management skills; able to earn respect and trust among internal and external business partners and team members


* Agile and resourceful self-starter who thrives in a fast-paced environment


* High energy and the ability to manage multiple ...




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