Inside Sales Manager

How You Will Make an Impact

The Inside Sales Manager manages the inside sales personnel and the implementation and maintenance of the processes required to ensure standardized work across all sites in the company.

This position reports through Sales and is key to ensuring quotations, order entry, and communications are completed in a timely fashion for our customers - both internal and external.

The Nuts and Bolts


* Assign inside sales personnel to outside sales personnel based on skills required to support customers.


* All RTC quotes begin with the inside sales department working with outside sales and culminate with inside sales entering the orders once the signed quote is received


* Provide training necessary for the team to perform functions necessary to support sales and customer needs


* Work closely with Sales Directors to ensure customer quotes and orders are processed in a timely fashion


* Organize process for requests for quotes provided by the outside sales team to define equipment cost, freight, sell price and lead time


* Work closely with the Estimating leadership and team to ensure process for quotation hand off (when required) is both timely and accurate


* Investigate options for each specification using supplier catalogs, websites, and other sources to verify the cost and lead-time in the quote


* Assist outside sales with technical inquiries to facilitate an accurate design for our customers


* Communicate directly with customers when required to clarify specifications or explain exceptions to their request


* Develop working relationships with Purchasing and Engineering and involve as appropriate to ensure a smooth flow of information on all bills of material.


* Ensure quotations are completed in a timely manner


* Solicit and provide feedback and new ideas for improving the efficiency and effectiveness of the department

Required Credentials


* High School diploma, GED or Associate, Bachelors Degree preferred



* Minimum of five (5) years of customer service or sales experience in a manufacturing environment


* Prior experience successful managing a team of direct reports


* Experience in the truck equipment, OEM automotive or similar industry - preferred


* Manufacturing industry or background experience preferred



* Computer skills in Microsoft Excel, PowerPoint, and Outlook


* Ability to manage multiple projects in a busy environment with urgent deadlines

How We Make an Impact

At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies.

We continue to experience rapid growth through our expanding network of more than 20 locations across North America.

Take the next step in your career and come get paid to play with trucks!

Some of Our Total Rewards


* We offer big company perks with small company culture:


* Comprehensive benefits package including...