Scheduling Coordinator

Scheduling Coordinator

Intertek is searching for a Remote Scheduling Coordinator to join our Business Assurance team.

This is a fantastic opportunity to grow a versatile career in Business Assurance!

The Scheduling Coordinator is responsible for organizing and coordinating the daily scheduling of audits between clients and auditing staff and to assign qualified auditors per industry requirements.

Planning and flexibility with both clients and auditing staff schedules are a must for daily and monthly forecasting.

Our Value Proposition - We offer a salary and benefits package competitively placed within the local market, including:


* Medical Insurance with options and a Health Savings Account to meet you and your family's health needs


* Prescription Drug Coverage


* Dental Insurance


* Vision Insurance


* Basic Life Insurance


* Short-Term and Long-Term Disability Coverage


* 401(k) with company match


* Employee Assistance Program


* Generous paid time off policy as well as paid holidays


* Tuition reimbursement in an applicable field


* Employee referral bonuses


* An employee discount program offering great savings on the things you want


* Opportunity for growth (over 100 locations with opportunity for growth/advancement/relocation)

What you'll do:


* Daily scheduling of both existing and new clients.


* Scheduling clients with qualified auditing personnel using judgment with based on logistics, financial impact and time.


* Daily telephone and email interaction with clients, auditors and staff.


* Able to handle high volume of communication and requests from clients and staff.


* Track and analyze issues related to scheduling activities.


* Prepare assignment and confirmation letters to clients and auditors.


* Coordinate and arrange future monthly audits based on industry requirements and client needs to maximize resources.

What it takes to be successful in this role:


* High school diploma required with associate or higher college degree preferred.


* Minimum of 2 years in customer service working directly with customers and office staff.


* Ability to interact with clients and staff.


* Technical willingness (will be educated on industry requirements)


* Knowledge of Quality Management System principles preferred (will be educated on QMS principles).


* Proven attention to details.


* Ability to prioritize and organize numerous clients, sales and related tasks


* Experience with Microsoft product suite (Outlook, Word, Excel etc.) and the Internet.


* Experience with electronic databases and Web based systems is preferred.


* Excellent oral and written communications skills.


* Ability to obtain, evaluate and act upon factual information.


* Ability to work alone and as a team player.


* Attendance is a key to a successful scheduling department.


* This is a remote position; however, applicants mus...