Operational Change Management Lead

Description & Requirements

The Operational Change Management (OCM) Lead is a dynamic and driven individual who wants to help the CDIO organization manage large, complex changes impacting all employees.

The individual must be driven to solve complex challenges and support all stakeholders through change.

Agile, human-centered strategies are a key component of success.

They are responsible for delivering change that enables the success of the organizations' goals.

You will collaborate with internal stakeholders to support the growth and transformation of the company.

Essential Duties and Responsibilities:
- Lead change management activities for the organization to apply a structured methodology.
- Manage the change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Define and initiate activities to support change and transition by assessing impact change, conducting analyses, assessing change readiness and identifying key stakeholders.
- Lead training efforts by providing input, documenting requirements, and establishing the design and delivery of training programs.
- Partner with key stakeholders, including senior leadership, to measure efficacy of initiatives, manage communications and implementations that support organizational change.
- Manage third party relationships and vendors that provide communications and training services, platforms, resources, and tools.
- Establish business relationships and manage expectations of project sponsors.
- Serve as the central point of contact and primary interface for operational change management escalations from project managers and business stakeholders.
- Partner with project managers on inter-dependent projects as well as program managers responsible for delivering the overall enterprise strategy to the organization.
- Plan deliverables and work closely with teams to monitor performance.

- Lead change management activities for the CDIO/IT Technology organization to apply a structured methodology.

- Manage the change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

- Define and initiate activities to support change and transition by assessing impact change, conducting analyses, assessing change readiness and identifying key stakeholders.

- Lead training efforts by providing input, document requirements, and establish the design and delivery of training programs.

- Partner with key stakeholders, including senior leadership to measure efficacy of initiatives, manage communications and implementations that support organizational change.

- Manage third party relationships and vendors that provide communications and training services, platforms, resources, and tools.

- Establish business relationships and manage expectations of project sponsors.

- Serve as the central point of contact and primary interface for operational change management escalations...