Sr Business Analyst

Job Description:

At Fidelity/Hargray/Sparklight/ValueNet/Cable America and our Cable One family of brands, we keep our customers and associates connected to what matters most.

For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

What you will do to contribute to the company's success


* Provide analytical services for the Residential Services business unit.


* Work with leaders in the Residential Services business unit to:
+ Understand business objectives and priorities,
+ Understand key questions and future business decisions, and identify data and analysis requirements,
+ Prioritize tasks, agree on data sources, research methods and expected deliverables,
+ Meet established timelines.


* Analyze current and historical performance, perform variance analyses of key metrics and identify trends.


* Fulfill report /analysis requests by applying accepted metrics, methods and tools to analyze identified data sets.


* Create and distribute both routine and ad-hoc reports.


* Troubleshoot requirements or issues with data sources, and work with corporate BI team to fix data issues.

Qualifications


* Three or more years of experience in Business or Data Analytics or related field


* BA Degree in Business, Economics, Liberal arts or related field


* Experience with BI and Six Sigma highly desired

Core Competencies


* Committed: Values each and every customer, while working hard to keep their business and support our communities.


* Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.


* Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.


* Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.

Benefits

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:


* Medical, dental, and vision plans - start when you start!


* Life insurance (self, spouse, children)


* Paid time off (vacation, holiday, and personal/sick days)


* 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)


* Group Legal plan with Identity Theft Protection

Additional Perks


* Tuition reimbursement (up to $5,250 on 1st year)


* Annual community support to various organizations across the U.S.


* Associate recognition & awards programs


* Advancement opportunities


* Collaborative work environment


* FREE Cable One services for associa...