Customer Segment Strategy - 340B Principal

142 Million Lives were treated with our medications in 2022.

Millions more lives were impacted because those people got the critical medications they needed.

From the beginning, Genentech has been a team of highly dedicated, passionate individuals.

We are a place where people are united around a single purpose and an ambitious vision.

Together, we aspire to deliver ever better health outcomes for patients while lowering overall healthcare costs.

The Opportunity

You will be responsible for leading the development of access and contracting strategy recommendations across Genentech’s portfolio of products for key customers within a managed care segment (340B), as well as leading high-impact cross-portfolio strategies. 

This role acts as a critical subject matter expert within a segment, providing analytical rigor, strategic recommendations and thought partnership, and negotiation strategy to CE Account Teams and Market Access leaders.

This role serves as a liaison between CE Account Teams, Squads, and Pricing, Contracting, and Distribution (PCD) leads for a product/TA, and plays a crucial part in developing and executing customer segment strategy, utilizing a customer-centric approach to assess access and pricing impacts. 

This work includes effectively leading cross-functional strategy development teams in a dynamic environment, establishing clear and effective priorities and communication across the organization,and building collaborative relationships with senior leaders within Customer Engagement, PA&A teams, Squads, and others.

The outputs of this work have direct and meaningful impacts on GNE’s P&L, patient access for products across GNE’s portfolio, account engagement and partnership, and on GNE’s ability to compete effectively.

This work requires considerable managed care and contracting expertise, deep subject matter expertise in a particular segment, and a customer-centric approach. 

Key Job Responsibilities 

Functional Expertise & Strategic Planning


* Leads the development of access & contracting strategies and recommendations, from strategy through execution, to maximize patient access and protect Genentech’s profitability across all products and multiple key customers within a segment.


* Serves as a liaison between CE Account Teams, PCD, and Squad/Access Business Partners to develop customer strategies aligned with Brand/TA priorities. 


* Navigates substantial ambiguity and leads high-impact, cross-portfolio initiatives to develop access and contracting strategies for new customer types, new segments, and/or TAs or segments requiring innovative access approaches or where GNE has limited experience. 


* Articulates and incorporates operational feasibility & complexities, as well as  cross-portfolio implications, into strategic recommendations.

 Informs contracting strategies with execution and pull-through recommendations


* Provides negotiation support to account teams by clarifying the...