Emergency Response Specialist Supervisor

The Emergency Response Specialist Supervisor, assigned to one of Pinkerton's largest enterprise clients, will perform a variety of assignments armed and/or unarmed to include the welfare, physical protection, and the safety and security of a corporate site and its respected employee population.

The Supervisor performs concierge/receptionist functions and response services related to emergency response, high risk terminations, workforce disruptions, natural disasters, and civil unrest.

This role will assist in scheduling, delegating, and mentoring other Specialists.

Essential Functions:

1.

Represent Pinkerton's core values of integrity, vigilance, and excellence.
2.

Provide leadership and team management.
3.

Assist with schedule creation, training outlines, and security planning.
4.

Provide protection and other security-related functions for the client's campus assignments including campus surveillance and timely communication of vulnerabilities and/or safety concerns.
5.

Provide response services for a variety of situations including natural disasters, civil unrest, workforce disruptions, and high-risk terminations.
6.

Respond to emergencies and provide medical support, as necessary.
7.

Provide high quality service for concierge and receptionist functions.
8.

Deescalate tense situations or individuals that arise at the client's campus and/or events.
9.

Conduct threat monitoring and provide recommendations.
10.

Participate in crisis planning and recommend solutions.
11.

Conduct investigations and complete investigative reports.
12.

Complete a variety of reports such as suspicious activity reports, incident reports, shift logs, pattern of life reports, medical treatment reports, and other administrative reports and requirements.
13.

Ensure the vehicle is always clean and operating within all safety and maintenance guidelines.
14.

Operate and maintain protective, operations, and communications equipment and promptly identify and escalate deficiencies/failures.
15.

Assist with protection schedules and team assignments, as directed.
16.

Provide event security functions for corporate events.
17.

All other duties, as assigned.

Education, Experience, and Certifications:

High school diploma/GED, college preferred with at least five years within law enforcement and/or military plus two years of supervisory experience.

Current CA Guard Card, CA Exposed Firearms Permit, and CA CCW or HR218 are required.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:



* Excellent written and verbal communication skills.


* Effective independent judgment/decision-making and problem resolution skills.


* Able to interact effectively at all levels and across diverse cultures.


* Professional appearance and demeanor.


* Concierge-level customer service skills.


* Computer knowledge; Microsoft Office.

Working ...