Infor LN Consultant
Your Job
This role will be part of a team that provides support to ERP Business users to resolve reported issues as well as work on enhancement of existing business processes.
A candidate should have hands on implementation / support experience in ERP LN Manufacturing & Planning Packages.
Our Team
This role will be part of a team that provides support to ERP Business users to resolve reported issues as well as work on enhancement of existing business processes.
A candidate should have hands on implementation / support experience in ERP LN Manufacturing & Planning Packages.
What You Will Do
• Provide functional support to ERP users and work with technical resources for break fixes.
• Establish rapport and trust with business users to identify process or technical issues with focus on Manufacturing, Planning, and logistic modules of ERP LN
• Act as a liaison between Application Users and Developer for enhancements.
Provide functional requirements to development team and perform testing of requested enhancements.
• Serve as Subject Matter Expert for Planning, Production and Engineering Aspects of the ERP LN, but have a complete understanding of all other value chains like logistics & Service with the ability to provide support and training.
• Work with Developer to Submit & Monitor tickets to appropriate software providers as appropriate.
• Work with Developer to Document & Define Business Requirements for all Previously Developed Extensions & Personalization's.
• Demonstrate commitment to Continuous Improvement philosophy including support of all quality, security, productivity, and performance improvement initiatives.
• Continuously seek to reduce reliance on extensions and reduce overall development footprint while still addressing business process needs.
• Conduct research and analysis on Infor enhancements and 3rd Party products that may add value to the business.
Who You Are (Basic Qualifications)
• 3 - 7 Years' Experience in Supporting / Implementing Manufacturing & Planning modules in Infor LN (BAAN), multi-tenant cloud preferred.
• Experience in analyzing and prioritizing enhancement requests and incidents by identifying existing solutions and/or alternative solutions that optimally address the business needs.
• Expertise in providing functional and application education to the Business Analyst Team to expand their capability to understand the system and design solutions.
• Able to design extensions, either in conjunction with the Developer or independently.
• Lead User Training Efforts key users, business analysts and product leads.
• Migrate & Oversee Master & Transactional Data
• A team player who works well with technical and non-technical resources.
• Ability to take strategic direction from executive management.
• Strong written and verbal communication skills.
• Motivated, committed, and energetic self-starter dedicated to providing high quality and responsive service...
- Rate: Not Specified
- Location: Bengaluru, IN-KA
- Type: Permanent
- Industry: IT
- Recruiter: Koch Global Services
- Contact: Not Specified
- Email: to view click here
- Reference: 152180-en_US-IN-BANGALORE-003
- Posted: 2024-04-26 08:14:34 -
- View all Jobs from Koch Global Services
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