DRUG-GEN MDSE/LEAD CLERK
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Direct and supervise all functions, duties and activities for the Drug GM department.
Support the day-to-day functions of the Drug GM operations.
Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
* Effective communication skills
* Knowledge of basic math (counting, addition, and subtraction)
* Ability to handle stressful situations
Desired
* High school education or equivalent preferred
* Management experience preferred
* Drug GM experience
* Retail experience
* Second language (speaking, reading and/or writing)
* Promote trust and respect among associates.
* Communicate company, department, and job specific information to associates.
* Collaborate with associates and promote teamwork to help achieve company/store goals.
* Establish performance goals for department and empower associates to meet or exceed targets.
* Develop adequate scheduling to manage customer volume throughout hours of operation.
* Train and develop associates on performance of their job and participate in the performance appraisal process.
* Adhere to all local, state and federal laws, and company guidelines.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Offer product samples to help customers discover new items or products they inquire about.
* Inform customers of Drug GM specials.
* Develop and implement a department business plan to achieve desired results.
* Understand the store's layout and be able to locate products.
* Create and execute sales promotions in partnership with store management.
* Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect Drug GM.
* Prepare and submit seasonal critiques for the sales and merchandising supervisor.
* Implement the period promotional plan for the department.
* Stay current with present, future, seasonal and special ads.
* Monitor and control expenses for the department.
* Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
* Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
* Plan, organize and supervise the inventory process.
* Train department associates on inventory/stocking and Computer Assisted Ordering.
* Rei...
- Rate: Not Specified
- Location: Crystal Lake, US-IL
- Type: Permanent
- Industry: Finance
- Recruiter: The Kroger Co.
- Contact: Not Specified
- Email: to view click here
- Reference: 36406
- Posted: 2024-04-25 08:32:45 -
- View all Jobs from The Kroger Co.
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