General Manager - SLC Salt Lake City International Airport

GENERAL MANAGER - SLC Salt Lake International Airport - full-time

$70000 / year 

BENEFITS

Smarte Carte Inc.

offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.

COMPANY BACKGROUND

Smarte Carte, Inc.

is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St.

Paul, MN and has operations in the United States, Canada, Australia, New Zealand, United Kingdom, Sweden, and Singapore. 

POSITION SUMMARY

The General Manager role for SmarteCarte at the Salt Lake City International Airport is a hands-on position that requires the GM to be on the floor collecting carts at times while also managing the operation.

 The GM is responsible for ensuring increasing levels of customer satisfaction and employee engagement while building a culture of accountability, performance and integrity.  The GM is responsible for the airport’s P&L, achieving annual revenue and EBITDA goals as well as improving the efficiency of labor, materials and equipment.

The GM is a highly visible position, which will drive value and significantly impact bottom-line profitability at Smart Carte, with potential to advance to more management opportunities.
 

KEY RESPONSIBILITIES


* Overall responsibility for the P&L, with the expectation to deliver excellent results vs.

annual and strategic plans.


* Lead the operations at SLC (staff of approximately 5 associates)


* This hands-on position requires the GM to move carts throughout the airport daily; repair, maintain and clean equipment as needed.


* Perform cash collections, end of month financial reconciliation, daily reporting of results, and human resource functions to include payroll, hiring and training.


* Ensure daily operational performance goals are met through managing the labor force, and usage analysis.


* Develop new business e.g.

airport services, other vending opportunities.


* Develop and maintain strong relationships with key stakeholders within the airport community as well as with peers within Smarte Carte.


* All other duties as assigned.

EXPERIENCE


* Minimum of 3 years of experience in operational function such as manufacturing, logistics, distribution, process improvement, etc.


* P&L management experience is required.

 


* Minimum 3 years of direct management experience and the ability to manage across a wide range of capabilities and personalities Possess strategic leadership, planning and thinking skills, business assessment acumen and value chain mind-set.


* Experience with working in a cross-functional team environment.


* Proven change management leadership capability and strong analytical skill...