AbilityOne - Team Lead

SUMMARY:

AbilityOne Team Leads, reporting to the Worksite (Project) Manager, provide direct supervision, coaching, and training to paid trainees and custodial maintenance staff at Hanscom Air Force Base.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

To successfully fulfill the responsibilities of this role candidates must be able to perform each essential duty listed below satisfactorily.

The requirements listed are representative of the knowledge, skill and/or ability required to fulfill the essential duties of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.


* Supervises assigned staff in compliance with federal contract and Goodwill’s policies/guidelines.

Provides guidance and training to assigned crew employees, including a contractually established percentage of participating employees with disabilities.


* Transports employees and supplies to and from 70+ buildings at Hanscom Air Force Base.


* Provides input on all assigned employee’s performance to Project Manager.

Participates in employee reviews.


* Supervises assigned staff in compliance with federal contract and Goodwill’s policies/guidelines.

Provides guidance and training to assigned crew employees, including a contractually established percentage of participating employees with disabilities.


* Under direction of the Project Manager, implements quality control programs to ensure the work being performed meets specified contract standards.


* Maintains current knowledge of all relevant policies and procedures including but not limited to AbilityOne, DOL, and AFB regulations.


* Generates weekly schedules and building assignments for staff based upon pre-existing contractual service agreements.


* As directed by the Project Manager conveys information from base buildings to PM.


* Assists Project Manager in monitoring and implementing environmental rules and regulations related to the use of cleaning chemicals and materials, including hazardous materials, and in line with OSHA and base regulations.


* Assists Project Manager in development of service plans for assigned facilities and buildings.


* Performs and manages workflow of assigned team within established quality, budgets and goals.


* Maintains positive working relationships with federal government Contracting Officials and Quality Assurance Officials (Del Jen Inc.) to hear and resolve complaints.  Refers serious unresolved complaints to Project Manager.


* Transports employees and supplies to and from 70+ buildings at Hanscom Air Force Base.


* Assists Project Manager in developing and implementing proper DOL14c performance standards for jobs associated with all NISH contracts.


* Ensures a safe working environment for employees and customers. 


* Perform duties in accordance with Goodwill’s standard responsibilities involving the following categories: business strategy,...