EMEA SiteOps-IT Analyst

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Position Summary:  

 

This role will own the IT operations and enablement of Elanco’s digital strategy at our European Commercial affiliates – predominately the UK. Reporting to the EMEA Commercial SiteOps IT Director, you will engage with the Affiliates and Workplace IT team ensuring the successful delivery of global and local IT services & solutions as well as coordinate with IT service providers to maintain stability

Responsibilities:  

 

SiteOperations IT is at the heart of the global IT organization ensuring the ‘rubber hits the road’ on Elanco’s growing digital investments positioned on modern IT architecture.  The key responsibilities for this role include: 

 


* Represent all aspects of IT to local employees, building a strong brand for IT  


* Provide day-to-day support to users maintaining key IT Operations processes eg on/off boarding, IT asset management, IT Infrastructure, local IT budget management  


* First point of contact for the local business to resolve technical issues / local IT applications via break-fix testing, trouble tickets and/or change requests. 


* Troubleshoot and repair network (LAN & WAN), hardware and software components 


* Effective business partnering with Global Sales/Marketing, Global IT and European Commercial leadership to deliver integrated technology solutions 


* Actively participate in the country’s operational agendas to enable site “essential wins” 


* Align existing IT solutions with business partner’s strategy to drive adoption and standardization of global templates wherever possible.  


* Own the technology and business use of local Commercial IT applications and related hardware, ensuring continuous operation, systems remain in a validated state and manage lifecycles through releases and retirement  


* Understand and represent local compliance requirements for IT solutions/services e.g.

data privacy  


* Ensure local adoption of global IT policies 


* Oversight of localâ...