Parts Manager

Our Parts Managers are an integral part of the strategic and leadership team within Nuss Truck & Equipment.

This position is the conduit to the success and effectiveness of their department team involving Inside and Outside Parts Sales, Delivery Drivers, Shipping/Receiving and Warehouse staff.

Along with that effort is the operational management of running a profitable and efficient parts department through the use of proper purchasing procedures, inventory control, staff utilization, pricing, merchandising, displaying, and advertising. 

Responsibilities include:


* Responsible for supervising parts department staff.


* Strategic planning to include forecast goals and objectives for the department and strive to meet them


* Strives for harmony and teamwork with all other departments


* Works with the Service Manager to ensure a timely turnaround of parts needed for jobs


* Understands and complies with federal, state, and local regulations that may affect parts sales


* Trains, motivates, counsels, and monitors the performance of all parts department staff


* Conducts meetings with parts department employees to discuss activities and problems of mutual interest and to develop strategies for a more efficient operation


* Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction


* Handles customer complaints immediately and according to the dealership's guidelines


* Monitors and adjusts inventory to minimize obsolescence


* Establishes individual parts inventory levels and balances them for maximum turnover


* Supervises stock order procedures


* Develops and administers an aggressive wholesale parts program to produce profit


* Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness


* Coordinates a prompt, efficient and timely flow of paperwork, paying particular attention to parts sales per repair order, wreck estimates, issuance of credit memos, counter ticket filing, and purchase order matching and verification


* Directs shipping and receiving efforts to ensure timely processing 


* Monitors daily reports such as DOE, DOC and sales productivity


* Ensures that all purchases are properly accounted for before payment is made 


* Attend managers' meetings 

Requirements

Education: 


* High school diploma or the equivalent


* Degree in business management preferred

Experience: 


* At least three years of supervisory experience, and at least one year of experience in a truck/automotive parts department

Knowledge, Skills, & Abilities: 


* Ability to read and comprehend instructions and information


* Excellent communication and managerial skills


* Some sales experience.

Will be trained on the dealership's computer system 


* Ability to operate the department profitably within dealership guidelines


* Professional personal appearan...