Outreach and Education Coordinator (District Attorney)
POSITION SUMMARY:
The Outreach and Education Coordinator is responsible for creating and implementing an annual outreach plan for the District Attorney’s Victim/Witness Assistance Unit.
The outreach efforts will focus on raising awareness of victims’ rights and available services, thus increasing their participation in the criminal justice system.
POSITION RESPONSIBILITIES:
Essential Functions
* Implement community outreach and education presentations relating to victim services.
* Manage, coordinate and schedule participation in community events, meetings and other program activities.
* Maintain connections with social services agencies, law enforcement agencies, education systems and the general public.
* Manage social media profiles, including Facebook, Twitter and additional channels that may be deemed relevant.
* Participate with other social service agencies in outreach to the homeless population.
* Review and update the unit’s website on a regular basis.
* Plan local activities for National Crime Victims’ Rights Week.
* Assist with recruitment of volunteers.
* Maintain record-keeping and outcome measurements relative to services and programs, such as compiling the mandatory victim surveys.
* Assist with updating correspondence to victims.
MINIMUM EDUCATION AND EXPERIENCE:
* While an Associate’s Degree may be acceptable, a Bachelor’s Degree in Education, Social Work or a related humanities field is preferred.
* Prior experience in education, community outreach or related area.
* Prior customer service experience with an emphasis on heavy contact with both the general public and all levels of professionals, both face-to-face and by telephone.
* Prior experience utilizing computer database programs to retrieve and manipulate information, as well as word processing and spreadsheet experience.
* Any equivalent combination of experience and training that provides the required knowledge, skills and abilities.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
* Successful completion of employment background check, including NCIC criminal check.
* Thorough working knowledge of general office practice and business English, including the understanding of office methods, rules, practices and procedures.
* Spanish language skills, while not required, are desirable.
* Ability to effectively communicate with the public and government officials in a highly charged, emotional setting.
* Tact, discretion and professionalism in dealing with members of the public.
* Able to maintain cooperative working relationships with those contacted in the performance of duties, including all other employees.
* Must be able to work independently.
* Must be self-motivated.
* Ability to maintain confidential information.
* Must be able to attend and successfully receive a minimum of 10 hours of training per year.
* A valid Pennsylvania...
- Rate: Not Specified
- Location: Reading, US-PA
- Type: Permanent
- Industry: Legal
- Recruiter: County of Berks
- Contact: Not Specified
- Email: to view click here
- Reference: 658
- Posted: 2024-04-17 08:33:11 -
- View all Jobs from County of Berks
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