Director, Innovation Center and Innovation Experience

Description & Requirements

Are you a visionary leader with a passion for crafting the future of hybrid events? Do you thrive at the intersection of cutting-edge technology, user-centric design, and event production excellence? If so, then we invite you to shape the future of hybrid events as our Innovation Center Director & Lead Experience Designer!

About the Role:

In this groundbreaking role, as Innovation Center Director, you'll lead a team of passionate innovators in exploring and prototyping the next generation of hybrid event solutions.

You'll translate those innovations into intuitive and engaging experiences using the Zoom Events platform, ensuring both virtual and in-person audiences are captivated and connected.

You'll also help Maximus design and develop its next generation innovation center space in collaboration with our marketing, operations, AV, and space planning teams.

Must reside in the DC, Virginia, or Maryland area to comfortably come into the Tysons Corner office in VA.

This is a hybrid model role which requires in office time per manager's expectations.

Essential Duties and Responsibilities:
- Lead the Maximus Innovation Center, fostering a culture of creativity, experimentation, and rapid prototyping.

Manage the coordination of the department's activities with responsibility for results, including costs, methods, and staffing.
- Identify emerging trends in hybrid events, virtual reality, and event technology, and translate them into actionable opportunities for the Zoom Events platform.
- Develop and implement a strategic roadmap for our innovation center (virtual and physical), prioritizing projects that deliver tangible value to users and the business.
- Coordinate a team of talented designers, operators, and engineers, providing guidance and mentorship to bring innovative experiences to life.
- Oversee the design and development of the Zoom Events platform user interface (UI) and user experience (UX), ensuring seamless integration of new features and functionalities.
- Manage the entire event lifecycle for Innovation Center events, showcasing the latest technology and inspiring users.
- Deliver compelling presentations and demos to internal and external stakeholders, communicating the value of the Maximus Innovation Center and its future direction.
- Collaborate with internal teams, clients, and stakeholders to define event objectives, themes, and content, and to promote and market the event to the target audience.
- Provide live support during events, including moderating Q&A sessions, managing breakout rooms, and assisting with any technical difficulties or troubleshooting.
- Oversee post-event activities, including conducting event analytics to measure success.

Continuously monitor and analyze event data, including attendee registration, engagement, and feedback, to inform future event planning and improvements.

• Lead the Maximus Innovation Center, fostering a culture of creativity, experimentation, and rap...