Restaurant General Manager - InterContinental San Antonio (Hotel Opening)
A little bit about your day:
Reporting to the Director of Food & Beverage, every day is different, but your essential functions will include the following:
* Supervise and lead the restaurant colleagues, including hiring, training, and scheduling and performance management.
* Set performance goals for the team and ensure they are met.
* Foster a positive work environment and encourage teamwork.
* Oversee daily restaurant operations, ensuring compliance with health and safety regulations, and restaurant policies.
* Monitor food quality, presentation, and portion control to maintain high standards.
* Manage inventory levels, order supplies and coordinate with vendors.
* Monitor and spot check training programs.
* Monitor and review testing in the restaurant.
* Ensure excellent customer service is consistently provided to guests.
* Address and resolve customer complaints or issues promptly and professionally.
* Ensure that all training programs, manuals, tests or other materials are approved and in compliance.
* Understanding all systems and programs and incorporate into restaurant operations.
* Performs all aspects of position with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
* Assists all restaurant management teams with all aspects of financial reporting.
* Offer positive solutions to problems or issues and provide input to the decision-making team.
* Ensures that all operational systems are in place for the restaurant.
* Assists in reviewing and ensuring that training curriculums are in place and functioning at the restaurant.
* Supports and assists colleagues during service.
* Ensures that all service points are consistently met.
* Fosters team building and diversity at all restaurants.
* Ensure adherence Property Policies and Procedures
* Assists with all aspects of the operation.
* Manages and participates in all daily restaurant colleague meetings.
* Other duties may be assigned.
What we need from you:
* Minimum two years of restaurant management experience in a senior role
* Proven experience in managing a group of service staff in upscale dining environment.
* Excellent analytical and financial acumen, capable of interpreting and presenting financial data.
* Exceptional interpersonal and communication skills to liaise with staff, guests, and hotel management.
* Flexibility to work evenings, weekends, and holidays as needed in a hotel environment.
At IHG, we’ve made a promise.
As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good.
Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world.
Want to be part of the journey?
As the world’s first and most global luxury hotel brand, InterContinental Hotel...
- Rate: Not Specified
- Location: San Antonio, US-TX
- Type: Permanent
- Industry: Catering
- Recruiter: IHG
- Contact: Not Specified
- Email: to view click here
- Reference: 126099
- Posted: 2024-04-16 08:13:43 -
- View all Jobs from IHG
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