Inside Sales Manager

Inside Sales Manager at APS, a Division of Bray Sales, Inc.

Location: Plymouth, MA

About APS & Bray Sales, Inc.: APS, a proud division of Bray Sales, Inc., stands at the forefront of the valves and flow control product manufacturing industry.

Located in Plymouth, MA, our commitment to innovation, quality, and customer satisfaction has cemented our position as a leading manufacturer.

We're on the lookout for a skilled Inside Sales Manager to join our team and play a crucial role in enhancing our customer experience and distributor relations while fostering the growth of our Inside Sales and Customer Support teams.

The Role: As an Inside Sales Manager, you'll be at the heart of our customer interaction, ensuring our sales, distribution, and customer support operations run smoothly and efficiently.

Your expertise in industrial product sales management, combined with a technical background, will be vital in navigating the intricacies of our product lines and maintaining strong, mutually beneficial relationships with our distributors.

This role demands a blend of strategic thinking and hands-on engagement, aimed at delivering excellence across all facets of inside sales and customer service.

Essential Job Functions and Responsibilities:


* Oversee the accurate and timely fulfillment of orders, ensuring profitability and customer satisfaction.


* Employ a project management approach to both pre-sales and post-sales processes.


* Serve as a liaison among sales, project quotations, business development, and engineering teams, ensuring effective collaboration.


* Validate that all product offerings meet rigorous industry and customer standards.


* Conduct technical training sessions on automation and control (A&C) products for internal stakeholders.


* Support assembly of automation and control packages in collaboration with the factory team.


* Manage key projects from inception to completion, ensuring deadlines are met and schedules are maintained.


* Lead initiatives to enhance operational accuracy and efficiency through training, policy development, and process improvements.

Qualifications:


* Minimum 5 years of experience in industrial equipment distribution, with a preference for backgrounds in technical valve/actuation fields.


* At least 2 years of experience in managing direct reports, demonstrating strong leadership skills.


* Physical ability to sit, stand, walk, bend/stoop, climb, and lift up to 50 pounds as needed.


* A solid history of managing product pricing, cost analysis, and optimizing revenue and profitability, including experience with annual price lists, contract negotiations, and project-based price quotes.


* Exceptional communication skills, both verbal and written.


* Self-driven, proactive, and capable of multitasking effectively.

Why Join Us? By joining our team at APS, a division of Bray Sales, Inc., you'll be stepping into a critical role within a leading organi...