Case Manager - Outreach and Homeless Solutions

Hiring Range: $67,600 - $78,592 annually

Salary Range: $67,600 - $91,300 annually

Job Summary:
Responsible for providing case-management support using the Housing First model, Trauma Informed Care, Harm Reduction and other evidenced based practice to individuals in need of housing and services.

These include meeting someone currently homeless on the street, encampments or in shelter and supporting them through every step of the housing process.

From obtaining ID’s, applying for rental subsidy, searching for apartments, meeting with landlords and then providing intensive support once the person is housed.

This may include and not limited to providing crisis intervention services, developing goal plans, facilitating referrals, and serving as advocate on behalf of participant to assist them in securing services, entitlements, and support to reach their goals.

 The work is 80% based in the community, making home visits, and supporting people to become integrated back into their community.

The Outreach Case Manager positions are full-time, term-limited positions funded for 2 years from the date of hire, with the possibility of becoming permanent if additional funding is approved at a later date.  This position is benefit eligible.

We are hiring 10 Outreach Case Managers and 1 Homeless Solutions Case Manager.

These positions are open until filled.

Experience, Knowledge, Skills:

Minimum Requirements:


* BA/BS in human service field or equivalent combination of education, training, and experience.


* Two (2) years of related work experience in housing programs field or equivalent

OR


* Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

Preferred:


* Bilingual in Spanish and English preferred.

Knowledge, Skills, and Abilities:                                                                                


* Ability to work independently in identifying and resolving issues, concerns and problems.


* Ability to acquire subject matter expertise in the functions and activities of the department, including applicable laws, rules, regulations, procedures and technical operations.


* Ability to use troubleshooting and analytical skills; oversee corrections within assigned specialty; read, interpret and apply complex technical documentation; analyze, evaluate and integrate business processes and procedures.


* Ability to write logical, comprehensive, concise reports and correspondence; demonstrate good customer service and project management skills; communicate effectively orally and in writing using language understandable to management and staff.


* Ability to work effectively with other employees, clients, users and management; promote and maintain a team environment.


* Ability to develop recommendations ...