Seasonal Pool Manager - Regent Santa Monica Beach Opening 2024

About Us:

Regent Santa Monica Beach—an IHG Hotels & Resorts (IHG) property—lands in Santa Monica in 2024 as the first destination in the Americas.

The resort will set a new standard for modern upper luxury. 

Located steps from the famed Santa Monica Pier, the resort will celebrate the beauty of unexpected harmony through contrasts, delivering inspired stays through a blend of serenity and a touch of decadence.

The resort will feature sumptuous rooms and suites, along with a stunning beachfront pool deck, a destination spa, and a wellness center.

Additionally, Regent Santa Monica Beach will welcome guests for unforgettable epicurean experiences, including a restaurant concept created in collaboration with an acclaimed celebrity chef as well as a high-end artisanal marketplace.

Job Summary:

The Seasonal Pool Manager is responsible for overseeing all aspects of the pool area, ensuring exceptional guest experiences, maintaining safety standards, and managing a team of pool attendants, pool servers, pool bartenders, and pool hosts.

This position requires a blend of leadership skills, hospitality expertise, and a strong focus on customer service.

 A little bit about your day:

Reporting to the Senior Outlets Manager, every day is different, but you’ll mostly:


* Promote Regent’s service philosophy and style through our people attributes. 


* Opening and closing the pool each day.


* Lead in Pre-Shift meetings and teach new menu items.


* Welcome all guests and ensure they receive responsive, professional and gracious service.


* Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.


* Liaise the pool team with any job duties.


* Verify guests, check them into loungers or cabanas, and assist guests to their seats


* Assist guests with umbrella and chaise lounge location move requests.


* Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service.   


* Knowledgeable on all pool and resort’s programming.


* Assists the team with daily delivery of surprise and delights to guests.


* Always maintains cleanliness of the pool and its surrounding areas.


* Stocking towels and supplies as needed.


* Ensure Dirty Towels are taken to proper location for cleaning.


* Maintain a clean, safe environment all times. 


* Perform other tasks or projects as assigned by management.


* Assists with responsibilities and duties in the absence of or due to heavy volume in other Food & Beverage areas when needed.


* Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant employees and guests.

 Requirements:


* Must have at least 1 year experience in food and beverage operations – luxury hotel or fine dining experience a plus.


* Must be able to speak, read, write and...