FRFS Senior Industry Relations Representative - Payments focus

Company

Federal Reserve Bank of Chicago

Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire®, National Settlement Service (NSS), FedCash®, FedACH®, and Check Services.

We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization.

Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNowSM Service upon its market entry in 2023.

Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff.

We are seeking leaders to set the vision, strategy, values, and priorities that enable FRFS to achieve our mission.

Our leaders must demonstrate a strategic, action-oriented mindset focused on intellectual curiosity, agility, accountability, and the ability to drive innovation through experimentation.

To achieve our vision for a people-focused organization with a strong collaborative and innovative culture, we expect our leaders to champion an inclusive environment and demonstrate our values in how we work and interact with each other and our broader community.

As a Senior Industry Relations Representative, you will lead large-scale programs in support of our focus on external engagements and payments system improvement initiatives.

This position is responsible for supporting critical strategic objectives to ensure that the payment system evolves with safety, accessibility, and efficiency.

This role requires exceptional coordination and communication skills, knowledge of the financial services and payment industry and the ability to work independently and strategically to achieve organizational objectives.

The level of work required is considered advanced and staff must be able to work under minimal supervision.

This position does not have direct reports.
#LI-Hybrid

Your Responsibilities:


* Conduct industry outreach and exploration on alternative payments analyzing the landscape, identifying potential opportunities, trends, new technologies, risks and barriers.


* Build complex project plans, coordinate reviews and approvals, and proactively manage the process to meet deadlines.


* Gather input from and coordinate with internal cross-functional partners (including marketing, strategic industry engagement, market intel, product, legal, customer relations) to drive creation and execution of strategy and tactics.


* Collaborate and network with payments industry stakeholders (banking, payments vendors, processors, etc.) to understand and address barriers and other issues related to implementation of payments in the US.


* Stay informed on available academic and industry payments literature and studies that relate...