Wealth Management, ConnectWealth, Product Delivery Manager, Vice President

As a ConnectWealth Product Delivery Manager at JPMorgan Chase, you are an essential member of the team that works to enhance and optimize the way investment products are delivered to our clients.

As a key member of the team, you create solutions and efficiencies that enable successful implementation in an expedient and organized way.

The ConnectWealth Program is high profile and spans across multiple lines of business and functions.

The goal of the Program is to transform the operating model for investment managed accounts and implement an intuitive technology platform that supports complex investment managed strategies.

The Product Deliver Manager is responsible for providing transparency, governance and coordination across the program as well as with other related programs.

This is a top priority change management and transformative program with strong senior leadership support.

Job Responsibilities:


* Leads end-to-end product delivery processes (e.g., intake, dependency management, release management, product operationalization, delivery feasibility decision making, product performance reporting, etc.), including escalating opportunities to improve efficiency and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to required JPMC risk, controls, and compliance and regulatory requirements


* Effectively manages timelines and dependencies, staying aware of blockers and impediments, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Lead post-implementation activities: create reporting and analytics on adoption of new tools, host daily production huddles to isolate production issues for communication to field, etc.


* Foster a cooperative, creative, and effective work environment and team performance, including exhibiting strong collaboration skills across functions and LOBs

Required qualifications, capabilities, and skills


* 5+ years of experience in a relevant domain area, product delivery, or equivalent expertise


* Advanced knowledge of operational management and change readiness


* Strong understanding of delivery and proven track record of implementing continuous improvement processes


* Experience in product or platform-wide release management and deployment processes and strategies


* Ability to synthesize information to formulate a message for Senior Management


* Prior experience creating high quality presentations used for executive level management communication and transparency into program strategy and progress


* Understands broad-ranging information and new concepts quickly and able to distil into key points


* Strong written and verbal communication skills and ability to communicate to senior stakeholders


* Strong organization skills and attention to detail


* Interpersonal skills including ability to foster a collaborative, positive work environment...