Receptionist - Redwood Cove HealthCare Center

Redwood Cove Healthcare Center is a leading healthcare facility nestled in the heart of Ukiah, California.

Our center is dedicated to providing compassionate care and support to our residents in a warm and welcoming environment.

We are committed to excellence in patient care and strive to create a positive and uplifting experience for all who walk through our doors.

Job Title: Receptionist

Company: Redwood Cove Healthcare Center

Location: Ukiah, California

Position Overview: We are currently seeking a friendly and organized Receptionist to join our team.

The Receptionist will serve as the first point of contact for visitors, residents, and staff and will play a crucial role in creating a welcoming and efficient environment.

This position offers the opportunity to be a part of a dedicated team and contribute to the overall success of our healthcare center.

Responsibilities:


* Greet visitors and residents in a friendly and professional manner, providing assistance and direction as needed.


* Answer incoming phone calls and route them to the appropriate department or individual.


* Respond to inquiries from residents, families, and the public, providing accurate information and excellent customer service.


* Maintain the reception area in a neat and organized manner, ensuring a welcoming and comfortable environment for visitors.


* Assist with administrative tasks, including filing, data entry, and sorting mail.


* Schedule appointments and coordinate meetings as requested by staff members.


* Collaborate with other departments to ensure smooth communication and workflow.


* Uphold confidentiality and privacy standards in handling resident and employee information.


* Perform other duties as assigned to support the overall operation of the healthcare center.

Qualifications:


* High school diploma or equivalent required; additional education or training in office administration is a plus.


* Previous experience in a customer service or administrative role preferred.


* Excellent communication and interpersonal skills, with a positive and professional demeanor.


* Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.


* Proficiency in Microsoft Office Suite and other computer applications.


* Ability to work independently with minimal supervision and as part of a team.


* Compassionate and empathetic attitude toward residents, families, and colleagues.


* Flexibility to work a variety of shifts, including evenings, weekends, and holidays, as needed.

Benefits:


* Competitive wages


* Comprehensive benefits package, including health, dental, and vision insurance


* Retirement savings plan with employer match


* Paid time off and holiday pay


* Opportunities for career advancement and professional development


* Supportive work environment with a focus on employee well-being

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