Patient Scheduling Specialist - Bilingual - Family Medicine
Work Schedule :
100% FTE, 40 hours per week.
Shifts scheduled Monday through Friday between the hours of 7:45 AM - 5:00 PM.
Hours may vary based on the operational needs of the department.
Pay : This position is eligible for an additional $1.00 per hour bilingual differential.
Be part of something remarkable
Be the first point of contact for UW Health patients and ensure they receive a remarkable experience.
We are seeking a Patient Scheduling Specialist to:
* Utilize your excellent customer service skills to schedule appointments via phone, in-person or electronic correspondence.
* Make an impact on the patient experience by making it easier for patients to schedule appointments across multiple locations with just one phone call.
* Assist patients and their families with their appointment scheduling needs.
* Make outgoing phone calls to patients to schedule their appointments.
* Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
At UW Health, you'll receive:
* Generous benefits package, including health insurance, and paid time off.
* Professional growth and career advancement opportunities available.
* Free bus pass to get to and from work.
Education :
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience :
Minimum - One (1) year of previous experience working in an office or customer service environment
Preferred - Previous experience working in healthcare.
Previous experience scheduling patients.
Previous experience coordinating multiple activities in an office setting
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer.
Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day.
Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ+ and non-binary identities are strongly encouraged.
EOE, including disability/vets.
UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment.
With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.
Learn more about this opening
UW Medical Foundation benefits
- Rate: Not Specified
- Location: Madison, US-WI
- Type: Permanent
- Industry: Finance
- Recruiter: University of Wisconsin Medical Foundation, Inc.
- Contact: Not Specified
- Email: to view click here
- Reference: 30793
- Posted: 2024-04-05 08:23:36 -
- View all Jobs from University of Wisconsin Medical Foundation, Inc.
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