Allscripts Team Operational Manager

Resolv PracticeMax is seeking a skilled and experienced Account Manager to join our team.

You will work with the team, the Manager of Operations and Director of Operations to manage all operational workflow activities for our Allscripts Client line of business.

Prior account management and Allscripts database experience at an advanced or expert level required.

What your impact will be:


* Working closely with our internal teams to manage priorities and ensure solutions are delivered to the highest standard.


* Working closely with our Manager and Director of Operations to ensure overall client account health is maintained within our KPI expectation grid.


* Working closely with our IT department to ensure database functionality is set up, maintained, and updated on a quarterly basis to facilitate overall and client specific efficiency.


* Providing reporting to support and trend overall and client specific health and workflow assignment tasks.


* Projecting potential client growth, recommendations, updates, changes, etc to ensure highest standard service.


* Creation of note types, claim status categories, database rules, SOP’s (client and database), collection module assignment, changes, updates, implementing of collection module if not already in use by a specific client.


* Creation of team guidance materials: SOP’s, appeals (Client Specific or general), training, etc.

What we are looking for:


* Team player


* Problem solver


* Critical thinker


* Detail oriented


* Organized


* Computer literate


* Strong communication skills


* Experience with Allscripts at an advanced or expert level required.


* Experience with Account Management is required.

What we can offer:


* Opportunity for challenging projects and professional growth


* Vacation and personal days


* Comprehensive benefit package


* Lifestyle rewards


* Flexible work options

About us:

Resolv is a leader in Revenue Cycle Management and has been in business for 20+ years specializing in medical coding and billing.