Associate Engineer

Company

Federal Reserve Bank of Dallas

We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all.

These efforts take a team of dedicated individuals doing many different jobs.

Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

Location: #LI-Hybrid

About the Role:

This entry-level engineer position will be required to perform troubleshooting and resolution of moderately complex hardware and software problems.  This individual will be required to participate in an on-call rotation schedule to be available for after hour issues identified within the infrastructure.  The team is comprised of one Engineer Associate, 4 Experienced Engineers and 2 Architects.  This role will most likely have more interaction with customers and other technical teams than the Experienced Engineers as they work to learn the environment through hands-on training. 

You Will:


* Perform resolution of moderately complex hardware and problems affecting application systems.


* Perform change and problem management using standard tools following FRIT change management policies and procedures for software/hardware propagation to other platforms and/or environments.

Ensures conformance with existing system capability.


* Participate in evaluating design strategies.

Identifies potential design problems and makes recommendations for improvements.


* Utilize available tools for automation of manual processes.


* Participate in an on-call rotation with other team members.

You Have:


* Strong technical general troubleshooting skills are required. 


* Strong knowledge of mobile devices as it relates to maneuvering around a mobile device including but not limited to application support and helping customers with intake requests.


* Highschool Diploma is required and a Bachelor's Degree in a related field is preferred.


* 0-3+ years of relevant work experience is preferred.


* Equivalent education and/or experience may be substituted for any of the above requirements.

Our Benefits:

Our total rewards program offers benefits that are the best fit for you at every stage of your career:


* Comprehensive healthcare options (Medical, Dental, and Vision)


* 401K match, and a fully funded pension plan


* Paid vacation, holidays, and volunteer hours; flexible work environment


* Generously subsidized public transportation and free parking


* Annual tuition reimbursement


* Professional development programs, training and conferences


* And more…

Notes:

This position may be filled at various levels based on candidate's qualifications as determined by the department.

This role allows for the employee to work in a hybrid manner with some work conducted onsite at the Federal Reserve work location and some work conducted remotely. ...