Senior Employee Relations Manager

The Employee Relations (ER) Team is a distinct function within FINRA’s People Solutions Department responsible for investigating employee complaints.

Essential Job Functions:

The Senior Employee Relations Manager will be responsible for:


* Conduct robust investigations into employee complaints and allegations of misconduct in a timely, fair, and balanced way.


* Identify and assess the scale and scope of alleged or confirmed conduct which is deemed inappropriate, impermissible, or unacceptable.


* Partner with Business Partners, Centers of Excellence (COEs), internal and external legal counsel, Compliance, and other internal investigative bodies, as necessary to reach an effective resolution for employee matters.


* Use the ER case management system to log cases and use the associated data to gather insights, identify trends and develop proactive strategies to remediate risk.


* Provide insight and interpretation to managers and employees regarding relevant employment principles and complex employee relations issues, especially those requiring an explanation or interpretation of employment law, principles of effective performance management, workplace investigations and critical incident management.


* Consult and provide training, advice, counsel and resolution to employees and managers on a broad range of employee relations matters, including policy interpretation and application, federal/state/local employment laws, conflict resolution, reasonable accommodations, performance management, progressive discipline, reductions in force and other separations of employment.


* Work with our Training and Development Team to create and deliver ER training with a focus on prevention.


* Build and maintain a strong partnership with key stakeholders in Legal, Compliance, Internal Audit, Security, Data Privacy & Protection, and Internal Risk to assess and mitigate legal, regulatory, and reputational risk.


* Provide pragmatic and timely advice to stakeholders regarding employee conduct which could result in disciplinary action.  Assist in the drafting and review of disciplinary action as needed.


* Oversee various projects & initiatives related to the space including new legislation in employment law & updating relevant ER policies.


* Participate in the delivery and refinement of ER metrics to appropriate stakeholders.

Education/Experience Requirements:


* Bachelor’s Degree in Human Resources and a minimum of ten (10) years of related experience; or an equivalent combination of education and experience. 


* At least 5 years focused experience providing guidance to all levels of management on employee relations issues and managing moderate to complex employee relations issues, investigations and writing investigative reports.


* Specialized training in labor/employee relations highly desired; JD Preferred.


* Excellent communication (verbal + written), relationship building, and collab...