Benefits Administrator

We are seeking a Benefits Administrator for the Total Rewards Department.

This role manages the defined-benefit and defined-contribution retirement plan processes defined by the Total Rewards Manager to include: vendor management processes for all retirement plan vendor-partners; manages the processes for monitoring CDs that fund the retirement plan DDA accounts for annuities to ensure payments can be processed; prepares the annuity payments and maintains annuity files; leads the exit process for all employees who retire.

Additionally, this role manages the Long-Term-Disability and Worker’s Compensation, and unemployment claims processes.

The Benefits Administrator provides support for all benefit plans Credit Human administers which support employee needs and assists with answering support questions about coverage and eligibility. 

If you have benefits administration experience, you should apply right away!

Highlights:


* Manage vendors to coordinate benefit plans, answer inquiries from employees about benefit plans and coordinate open enrollment activities


* Coordinate benefits for employees and answer inquiries as needed before or after a medical or plan-related procedure with employee through vendor


* Provide answers to inquiries about retirement eligibility and coordinate retirement and exit interviews for retirees


* Create ongoing ways to harvest insight about unmet customer needs and change current practices based on customer feedback


* Provide documentation to support internal and external audits and interact with auditors to answer inquiries


* Document all work results into a dashboard to report output to management

Experience:

    Required


* Minimum 3-years of experience with executing and maintaining business operations processes for 3 of the following 4 areas:
+ compliance management
+ vendor management
+ resource management
+ product/service management


* Minimum 3-years of experience with executing business processes through documentation of processes and design/documentation of procedures


* Minimum 3-years of project planning and implementation experience

    Preferred


* Experience in Retirement Plan (Defined Benefit and Defined Contribution Plans) process management, payroll coordination and loan management


* Experience with analytical decision making driven by data.


* Experience participating in internal and external audits.


* Experience with ADA, FMLA, Leave Administration


* Experience in managing Workers Comp Plans


* Experience in working with the workforce commission for unemployment plans


* Experience in processing exit interviews

Education:

    Required


* High school diploma or equivalent

    Preferred


* Bachelor’s degree in business, Human Resources, or similar

Licenses & Certifications:

    Required


* HIPAA Certification

    Preferred


* Career relate...