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Manager, Transportation

What Will Your Job Look Like?

The Manager, Transportation will have ultimate responsibility for delivering a high level of service to our vendors every day, ensuring high operational standards and vendor satisfaction within an assigned geographic area.  The primary function of the Manager, Transportation is to provide oversight for Transportation Provider relationships and satisfaction, implementation, logistics network management, field monitoring, and financial analysis of transportation costs within the assigned region.  This role is key to a successful relationship with our Transportation Providers.

Candidates must reside in the State of Connecticut.

This is a hybrid of work from home and in-office in Harford County.

What You’ll Do:


* Manage and oversee all operational aspects of Logistics, within assigned region


* Ensure local Logistics teams are evaluating performance of transportation providers and holding them accountable for a variety of metrics, including, but not limited to on time performance, cost and customer service satisfaction


* Primary responsibility and focus, at the assigned regional level, for network costs, including but not limited to reviewing and containing average costs per trip, average costs per mile, and other costs related metrics to meet budgeted transportation expenses over managed territories


* Drive cost containment initiatives through innovative recommendations


* Provide support for organization


* Direct Logistics Team in retention of and recruitment to the existing network to ensure that networks are comprehensive in geographic and mode coverage


* Direct Logistics Team in field monitoring and issuing of performance improvement plans (PIP) for transportation providers’ subpar performance


* Ensure transportation providers (TP) are educated and trained in accordance with MTM and contract specific requirements


* Ensure TPs are compliant with all requirements, credentials and policies


* Participate in planning, revisions, implementation and execution of updated amendments and/or regulations


* Responsible for daily guidance, development and performance of all direct reports


* Provide contract and MTM policy interpretation and assistance to local Logistic Team


* Facilitate town halls, conventions and seminars


* Regular attendance is required


* Other duties as assigned

What You’ll need:


* High School Diploma or G.E.D.


* College degree or four years of related work experience


* 2+ years of previous experience in management or in a proven leadership role


* 3+ years of previous experience in transportation, logistics, operations, or fleet management is required (5+ years is preferred)


* Minimum 2 years’ experience as an Account Manager or relevant related experience


* Experience contracting and negotiations


* Must possess a valid driver’s license

Even better if you have...


* Experience man...