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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the h...
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Type: Permanent Location: Kansas City, US-MO
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:35
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At J.P.
Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while maintaining a strong commitment to diversity and inclusion.
Using a broad investment product and thought leadership platform along with cutting edge digital technology, you will be front and center representing our brand and interacting with our clients to offer the best investment solutions to meet their financial needs.
As a Private Client Advisor in Chase Wealth Management, you will offer comprehensive financial planning and advice to individuals and families.
Your expertise will support a wide range of clients, from those just starting to save to those with significant wealth.
You provide an exceptional investor experience by offering advised solutions and Chase partner referrals that deepen client relationships.
Job responsibilities
* Champion and support your teammates' success and the goals of the bank, while fostering a culture of diversity
* Build a book of business and deliver personalized investment solutions to your clients by relying on leadership and relationship-building skills.
This will be done with a consistent focus on relationship management, not portfolio management
* Demonstrate a deep understanding of financial markets and sound business judgement
* Exhibit unwavering integrity that points toward doing right by clients at every opportunity
* Demonstrate a passion for educating clients on the technology and channels available to them to better monitor, maintain, and handle their investments
* Provide a holistic view of clients' needs and financial coaching beyond investments
* Embrace digital innovations to help clients become more digitally confident and bank when, where, and how they want
Required qualifications, capabilities, and skills
* At least 2 years in a Financial Advisor role or equivalent financial services experience
* Demonstrated success in client acquisition, cultivating and maintaining client relationships, and integrating with key partners
* Demonstrated ability and commitment to goals-based planning and advice
* A valid and active Series 7
* A valid and active Series 66 (63/65) license is required or must be obtained within 60 days of starting in the role as a condition of employment
* A valid and active Life, Health and Long Term Care Insurance license is required or must be obtained within 60 days of starting in the role as a condition of employment
Preferred qualifications, capabilities, and skills
* Certified Financial Planning (CFP®) certification is preferred
* Bachelor's degree preferred
INVESTMENT AND INSURANCE PRODUCTS ARE:
• NOT FDIC INSURED • NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK, N.A.
OR ANY OF ITS AFFILIATES • SUBJECT TO INVESTMENT RISKS, INCLUD...
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Type: Permanent Location: Maryville, US-TN
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:34
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, informatio...
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Type: Permanent Location: Naples, US-FL
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:34
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, informatio...
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Type: Permanent Location: Fort Lauderdale, US-FL
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:33
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, informatio...
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Type: Permanent Location: Spring Hill, US-FL
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:32
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, informatio...
....Read more...
Type: Permanent Location: Cape Coral, US-FL
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:31
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your con...
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Type: Permanent Location: Dayton, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:31
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Job Profile:
Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, informatio...
....Read more...
Type: Permanent Location: Miami Beach, US-FL
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:30
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You are passionate about delivering solutions to clients, and have experience in relationship management within payments.
As a Business Development Specialist within our Merchant Services team, you will be a strategic thinker, passionate about delivering payment solutions to clients.
You will leverage your experience in relationship management within Payments to sell our services to both new and existing clients.
This role provides an opportunity to communicate with key decision-makers at various levels and propose solutions from our payment solution portfolio.
Your strong organizational skills and ability to multi-task will be crucial in this fast-paced environment.
The Small & Medium-Sized Business Organization (SMB Payments) is part of global JP Morgan Payments organization and is an innovative leader in serving small and medium-size business clients through banking, payments, and value-added services.
We take a client-first approach in developing solutions that help our more than 5 million small business customers across the US and Canada to start, run and grow their businesses.
Together, J.P.
Morgan and Chase hold the #1 position in payments market share -- both in number of transactions and volume -- processing over 2 trillion in volume and over 50% of eCommerce transactions in the U.S.
The SMB Payments team is a group of builders with an entrepreneurial mindset, and we are looking for team members who value collaboration, accountability, inclusivity, customer centricity and innovation.
Job Responsibilities
* Selling payment solutions services to both new and existing clients through both inbound and outbound communication.
* Qualifying both cold & warm sales leads through making 40 - 50 outbound calls per day.
* Communicating both verbally and in writing with key decision-makers at a variety of levels (Small to Mid-size business owners, CEOs, etc.) to evaluate needs and propose solutions from our payment solution portfolio in a short sales cycle with a high velocity of leads.
* Staying abreast of company's products, solutions and services to aid in product development based on client needs.
* Maintaining a sales pipeline with detailed and accurate electronic records and other administrative duties as required.
* Delivering excellent follow up proactively and on time / as promised to ensure the highest levels of customer satisfaction both pre and post-sale.
* Operate between multiple software and platforms to deliver the optimal solution based on client needs.
Required qualifications, capabilities and skills
* 2 plus years of sales experience
* Bilingual Russian (must speak, read and write Russian)
* Strong telesales ability, written communication, and interpersonal skills
* Strong organizational skills, ability to multi task and function successfully in a fast-paced environment
* Focused and detail-oriented
* Computer literate, familiar with Microsoft Office and Excel
...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:29
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This is your chance to change the path of your career and guide a scrum team to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the CONSUMER & COMMUNITY BANKING in Digital Tech team, you will apply your knowledge and expertise to supporting and leading front-end and full-stack developers on a design system team focused on web UI components and web tools.
The role involves managing a backlog of defects and feature requests.
In addition, you'll be making technical decisions on the products your team delivers and working with your team to address product owner needs.
You'll work closely with designers, Product, QA, and developers to ensure implementation is to spec.
This position is a hybrid of working from home and working three days a week out of one of our offices in Columbus, OH, or Plano, TX.
Job responsibilities
* Provides guidance to immediate team of software engineers on daily tasks and activities
* Sets the overall guidance and expectations for team output, practices, and collaboration
* Anticipates dependencies with other teams to deliver products and applications in line with business requirements
* Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
* Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience.
* 2 plus years' experience in leading or managing a technical team, ideally in front-end and full-stack development
* Knowledge and experience working with popular front-end JavaScript frameworks, like React and Angular as well as ES6+
* Experience with design system concepts and working with web UI component development.
* Understanding of modern design patterns used in JavaScript
* Knowledge and experience working with HTML5, and experience working with CSS and popular precompilers, like Sass and LESS
* Knowledge and experience using popular build tools, like Webpack
* Knowledge and experience in TDD and modern testing frameworks that support it, like Jest and Mocha
* Understanding of source control and experience working with modern tools that support it, such as Git
* Knowledge and experience in TypeScript
* Experience hosting and managing apps on the Cloud platforms, such as AWS
Preferred qualifications, capabilities, and skills
* Knowledge and experience in building Web Components and familiarity and experience working in an Agile environment
* Understanding UX design concepts like responsive web design and experience building UI web components to support a hybrid experience in mobile apps
* Experience in using CSS for animation as well as Underst...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:29
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Join our team to play a pivotal role in mitigating tech risks and upholding operational excellence, driving innovation in risk management.
As a Tech Risk & Controls Lead in Corporate Sector, you will be responsible for identifying, and mitigating compliance and operational risks in line with the firm's standards.
You will also provide subject matter expertise and technical guidance to technology-aligned process owners, ensuring that implemented controls are operating effectively and in compliance with regulatory, legal, and industry standards.
By partnering with various stakeholders, including Product Owners, Business Control Managers, and Regulators, you will contribute to the reporting of a comprehensive view of technology risk posture and its impact on the business.
Your advanced knowledge of risk management principles, practices, and theories will enable you to drive innovative solutions and effectively manage a diverse team in a dynamic and evolving risk landscape.
Job responsibilities
* Conduct in-depth reviews of existing processes for effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
* Lead development & implementation of formal processes, procedures, workflow automations to continuously optimize the team's resources to improve reliability, costs, and sustainability.
* Develop and maintain robust relationships, becoming a trusted partner with LOB technologists, assessments teams, and data officers to facilitate cross-functional collaboration and progress toward shared goals.
* Execute reporting and governance of controls, policies, issue management, and measurements, offering senior management insights into control effectiveness and inform governance work.
* Proactively monitor and evaluate control effectiveness, identify gaps, and recommend enhancements to strengthen risk posture and regulatory compliance.
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
Required qualifications, capabilities, and skills
* Formal training or certification in Information Technology, and/or 5+ years of technology, risk and controls knowledge.
* Strong leadership skills with exceptional communication and presence
* Advanced knowledge of multiple IT control and project management practices and experience working across large environments
* Ability to collaborate with high-performing teams and individuals throughout the firm to accomplish common goals
* Experience In Depth reviews of existing processes for effective identification, quantification, communication, and management of technology risk, focusing on root cause analysis and resolution recommendations.
* In-depth knowledge and experience in Infrastructure and/or Application Risks and Controls
* Ability to ...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:28
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Omnichannel, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
* Contribute and maintain a product roadmap for Omnichannel solutions, ensuring alignment with overall company and organizational strategy
* Communicates updates and progress to stakeholders and management
* Works with cross-functional teams to translate customer needs into requirements and solutions
* Stays informed on industry rules and regulations: Card Brand, PCI as well as Corporate Controls and Risk Management
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Strong knowledge of acquiring, payments processing and payments
* Demonstrated experience in bringing products and features to market
* Experience working in large, complex, cross-functional organization with global teams
Preferred qualifications, capabilities, and skills
* Excellent verbal and written communication skills
* Technical knowledge of application development and systems design
* Experience with influencing change and challenging the way things are done
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
O...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:28
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions, combined with cutting-edge financial technology and the most welcoming and friendly service, you'll be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a customer-obsessed culture in the branch.
You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers.
You will also be responsible for creating an environment that influences the use of technology to meet the customers' needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
* Acts as the standard bearer of Chase and creates a world-class customer experience
* Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
* Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
* Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
* Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
* Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
* Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
* Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
* Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
* Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
* Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
* Ability to work branch hours including weekends and evenings
* High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, a...
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Type: Permanent Location: Syracuse, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:27
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
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Type: Permanent Location: Louisville, US-KY
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:26
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The JPMC Internal Audit department is seeking Data Risk Management & Governance, Vice President to join us as a critical partner in our department-wide transformational efforts to optimize The JPMC Internal Audit department is seeking a critical partner in our department-wide transformational efforts to optimize and expand the use of data to capture key insights that facilitate informed decisions and accelerate the use of AI/ML to advance the Future of Audit roadmap.
As a Vice President on the Data Risk Management & Governance team within the Internal Audit Chief Data Office, you will drive the department towards a more data-focused business model by supporting the delivery and implementation of the Internal Audit Data Strategy.
You will also support our efforts in fostering a data-driven culture throughout the department, spotlighting that data is a strategic asset that drives our business strategies and delivers value to the firm.
This role will provide a comprehensive view of data to all levels of stakeholders across multiple functions, leveraging their knowledge in data management and understanding of the data lifecycle.
Job Responsibilities
* Executing components of the Data Program to continuously deliver business results and provide ongoing value to our stakeholders
* Supporting the delivery of the Data Strategy roadmap to accelerate the Future of Audit journey
* Understanding the structure and integrity of internal data including how it flows throughout the Internal Audit (IA) lifecycle / system and ensuring it aligns to the requirements and expectations of a strong data risk management function
* Lead and own specific data risk workstreams (i.e., data governance and privacy) and ensuring compliance with Firmwide Data Risk standards, procedures and local regulatory requirements
* Establish the scope and prioritization of data management initiatives and lead teams through the full project lifecycle, understands data management tools and process, and ensures on-time delivery of data-related work requests
* Apply structured problem solving and design thinking to address IA strategic priorities by collecting, synthesizing, analyzing, and presenting project data and findings that can be used for strategic presentations for departmental and firmwide audiences
* Manage IA control procedures, guidelines and training materials and champion Data Management within the organization; measure and report on adherence
* Establishing and maintaining strategic relationships with key partners and business leaders to define clear business requirements and processes, and address data-related problems or needs
Required qualifications, capabilities, and skills
* 7+ years of experience in data risk management, data governance, data privacy role or Financial Services experience within a Control, Compliance or Internal Audit function
* Outstanding ability to analyze problems and apply quantitative analytical ...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:25
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Join our fun, high-energy team as a Senior Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
You will have a unique opportunity to grow your career while making a significant impact on our business.
As a Senior Home Lending Advisor in Chase Home Lending, you will join a motivated team dedicated to guiding clients to fulfilling the dream of homeownership.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
* Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
* Builds role as the internal and external mortgage expert and maintains good relationships with customers.
* Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.
Required qualifications, capabilities, and skills
* Bachelor's degree or equivalent work experience in sales and/or real estate
* 3+ years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your continued employm...
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Type: Permanent Location: Short Hills, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:22
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If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.
As a Fraud Risk Director of Software Engineering - Java/AWS at JPMorgan Chase within the Corporate Sector, Fraud Risk team, you lead a technical area and drive impact within teams, technologies, and projects across departments.
Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.
Job responsibilities
* Leads technology and process implementations to achieve functional technology objectives
* Makes decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
* Delivers technical solutions that can be leveraged across multiple businesses and domains
* Influences peer leaders and senior stakeholders across the business, product, and technology teams
* Champions the firm's culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 10+ years applied experience.
In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
* Strong technical, hands-on background with Java, Springboot, Microservices, API, and AWS implementation/integrations
* Extensive experience working on real-time applications, multi-transactional, heavy volume environments
* Solid experience with architecture and design systems
* Highly skilled developing or leading cross-functional teams of technologists
* Experience with hiring, developing, and recognizing talent
* Proficiency in leading a product as a Product Owner or Product Manager
* Practical cloud native experience - AWS
* Expertise in Computer Science, Computer Engineering, Mathematics, or a related technical field
Preferred qualifications, capabilities, and skills
* Solid experience working at code level
* Application Development work in Agile environment preferred.
* Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and SRE practices.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:21
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Shape the future of user experience with strategic design initiatives that blend business needs and user insights.
As a Product Designer, Vice President in Employee Experience Design , you will play a pivotal role in shaping the employee experience across our products and services.
Leveraging your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that meet employee needs, business requirements and raises the collective maturity of our design practice .
As a senior individual contributor, you'll exemplify cross-functional team collaboration, guide and mentor junior designers, and foster a culture of inclusivity and accessibility.
Your expertise in experience strategy and inclusive design will ensure that our offerings are not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience.
In this role, you'll be responsible for designing across our internal mobile channel, which includes iOS and Android products and features.
You'll be involved in every step of the process - defining product and features, executive and stakeholder reviews and presentations, testing, generating concepts, prototypes and detail design and lastly contributing to scaling our employee experience design system for mobile.
You'll do this seamlessly by exemplifying great collaboration across disciplines (product, engineering, accessibility, and research) having a growth mindset, and being a team player.
Job responsibilities
* Diagram service flows and product features, design wireframes, and prototype interactions for key touchpoints as you lead end-to-end design initiatives within our mobile channel.
* Drive the adoption of inclusive design practices and accessibility guidelines
* Collaborate with cross-functional teams to integrate user experience design into the product development processes and ensure seamless and customer-centric solutions
* Leverage your understanding of market trends and qualitative and quantitative research methodologies to interpret insights effectively to influence your design work
* Devise product design strategies that help us get from your long-term vision to what we might be able to deliver today whilst navigating complex tech stacks
* Champion consistency and a masterful degree of UI/Visual Design craft across our mobile team ensuring the quality of theirs and your own delivery pushes our collective standards higher
* Present your work to senior leadership (Exec/C-Suite level) on a regular basis knowing how to tailor your narrative appropriately for different audiences whilst always keeping the user at the center of your story and rationale
* Contribute, champion, and help create standards and patterns that will feature in our (Employee Experience Design System using your wealth of experience and knowledge of leading industry standard design systems
* Support cross-team initia...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:20
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A career with us is a journey, not a destination.
This could be the next best step in your technical career.
Join us.
As a Lead Architect at JPMorgan Chase within the Claims, Disputes and Fraud Operations Technology Team, you are an integral part of a team that works to develop high-quality architecture solutions for various software applications on modern cloud-based technologies.
As a core technical contributor, you are responsible for conducting critical architecture solutions across multiple technical areas within various business functions in support of project goals.
Job responsibilities
* Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs
* Defines the technical target state of their product and drives achievement of the strategy
* Participates in architecture governance bodies
* Evaluates recommendations and provides feedback on new technologies
* Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure and high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
* Advanced knowledge of one or more software, applications, and architecture disciplines
* Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture
Preferred qualifications, capabilities, and skills
* AWS experience or certification is preferred
Chase is a leading financial services firm, helping nearly half of America's households and small busines...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:20
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Corporate & Investment Bank's Payments Technology Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Leads large technical initiatives and mentors junior team members
* Prepares and conveys senior management level status updates
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience in software engineering and development
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Practical cloud native experience and expert knowledge in the AWS Services of S3, SQS, DynamoDB, Aurora, EKS, VPC endpoints, cross-region connectivity, VPC, Subnets
* Advanced in programming Terraform and Shell Scripting and beginner Python programming experience
* Advanced ability to design and implement resilient infrastructure in AWS with multi region support
* Proficiency in automation and continuous delivery methods
* Advanced knowledge of Kubernetes and EKS components
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security, Sustained Resiliency, Disaster Recovery, and High Availability
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial servic...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:19
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Check Fraud Strategy - Vice President in Consumer and Community Banking (CCB) Risk, you will be responsible for the management of fraud risk associated with Check transactions and cash withdrawals.
You will drive meaningful impacts to loss exposures while balancing operational expenses customer experience.
Job Responsibilities
* Manage a team of fraud risk professionals to monitor the fraud trends in the portfolio, develop insights around potential gaps in our defenses and propose solutions by leveraging data from across the firm, advanced machine learning models and other advanced analytics.
* Leverage these analytics to develop strategies and actions that balance the tradeoff amongst fraud losses, operational expenses driven by fraud strategies, and customer impacts from fraud prevention efforts.
* Work closely with partners across the firm to develop a joint list of projects to deliver solutions that keep the firm and our customers safe from fraud while helping the business grow.
* Work closely with fraud risk technical product team to deliver best in class fraud fighting capabilities to protect our customers.
Required Qualifications, Capabilities and Skills
* Bachelor's or Master's degree
* 7+ years of professional experience related to risk management, strategic analytics, or data science
* Strong knowledge of programming language like SAS, SQL
* Strong analytical, interpretive, and problem-solving skills with the ability to interpret large amounts of data to monitor and uncover behaviors and trends in fraudulent activity
* Strong, clear, and concise written and verbal communication with ability to edit and prepare executive level communications.
Proficient in Excel & PowerPoint
* Ability to mentor and develop a team of analysts, managing their book of work to deliver on business objectives
* Excellent organizational and project management skills; able to manage competing priorities under tight deadlines
* Proven ability to collaborate and build strong partnerships.
* Intellectual curiosity with a proven ability to learn quickly
* High degree of initiative, self-direction, and ability to work well under pressure
* Experience managing a team or process
Preferred Qualifications, Capabilities and Skills
* Prior experience working in Fraud risk, especially Check Fraud
Chase is a leading financial services firm, helping nearly half of America's household...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:18
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As an implementations analyst, you are working with a number of different internal stakeholders and ensuring that the client is being onboarded to the highest standard.
This role offers an exciting opportunity with exposure to senior stakeholders.
As an implementations analyst in Workplace Solutions, you will be one of the first point of contacts for a new client.
Your day to day includes conducting customer calls, delivering projects on time and within scope for the project plan.
The role also involves walking the customers through import files layouts and answering queries on this, managing stakeholders expectations, setting deadlines, manage risks and take corrective actions when needed.
This role demands excellent communication, project management skills and organizational skills.
Job Responsibilities:
* Implement and manage a portfolio of Companies operating employee share plans within a team framework.
* Interact with customers/clients on operational transactions related to their share plan program and execute the timely processing of operational transactions, including data management, reconciliation, processing, reporting and problem solving.
* Organise, develop and maintain procedural and process documentation related to client companies' program(s) to ensure accurate transaction processing and minimize risk while assisting with data analysis and data conversion projects.
* Assist in identifying new system tools and enhancements to existing systems.
* Implement projects to enhance business operation as well as act as a point of contact for Client Accounts during the implementation phase
* Create and maintain excellent relations with key business partners.
* Identify innovative client solutions and support internal activity as well as assist with IT Support e.g.
Single Sign On features / Reporting Module enhancements.
Required qualifications, capabilities and skills
* Excellent communication skills.
* Ability to problem solve and adapt.
* Project management skills
* Stakeholder management skills
* Proven numeric, financial analysis, documentation and procedural skills required
* Excellent computer skills including Microsoft Excel and Word
* Demonstrate commercial acumen with an ability to be innovative & pro-active
* Ability to prioritise and adhere to tight deadlines
Preferred qualifications, capabilities and skills
* Bachelors degree in Business/Finance or equivalent experience preferred.
* Experience in Share Plan or similar industry desirable but not required.
J.P.
Morgan Wealth Management Solutions comprises a workforce of more than 2500 professionals spanning across 50 cities globally.
Within WM Solutions, diversity is not only a fundamental necessity, but a business imperative and we are committed to building an equitable workforce that represents the communities we serve.
We understand the importance of inclusion, work-life balance, and o...
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Type: Permanent Location: Nashville, US-TN
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:18
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Corporate Sector, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities:
* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
* Is accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Ensures successful collaboration across teams and stakeholders
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
* Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills:
* Formal training or certification on team leadership concepts and 5+ years applied experience.
In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise
* Experience leading teams of technologists
* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
* Experience with hiring, developing, and recognizing talent
* In-depth knowledge of the services industry and their IT systems
* Practical cloud native experience
* Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
Preferred qualifications, capabilities, and skills:
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Existing proficiency in React, Typescript and JavaScript.
* Solid understanding of HTML, CSS, and responsive web design.
* Familiarity with modern frontend development tools and libraries (e.g.
esbuild, rollup, vite).
* Knowledge of version control systems (e.g., Git) and collaborative development workflows.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader i...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:17
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Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.
Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Delivery Manager in Deposits 2.0, you work to enhance and optimize the way products are delivered to customers.
As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.
You will partner with the various JPMC Lines of Businesses and LRCC partners to understand and implement FDIC Part 370 requirements.
You will manage firm wide steering committee, lead executive updates, and oversee overall governance of the program.
Job responsibilities
* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
* Manage overall governance of the firms compliance with FDIC Part 370
* Work with various lines of businesses and key stakeholders to understand their products, how data is captured, and how to strategically source data into the FDIC Insurance Calculation process
* Provide leadership in defining and executing project deliverables, including business requirements, testing, operating model assessments, and implementation
* Guide and oversee the process to remediate data and/or process errors encountered with FDIC Part 370 complete
* Work in a global, organizationally complex, fast-paced and cross-functional environment
Required qualifications, capabilities, and skills
* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
* Demonstrated ability to execute operational management and change readiness activities
* Strong understanding of delivery and a proven track record of implementing continuous improvement processes
* Experience in product or platform-wide release management, in addition to deployment processes and strategies
* Minimum 5 years of experience in the financial domain with knowledge of deposit products
* Strong team-orientation, partnership and leadership skills; experience working with and influencing key stakeholders in driving strategic decisions and preparing succinct presentations
* Bachelor of Science/Bachelor of Arts degree or equivalent experience
* Excellent communication and interpersonal skills
Preferred qualifications, capab...
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Type: Permanent Location: Columbus, US-OH
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:15
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Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager in Corporate Investment Bank in Payments Technology , you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm.
Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams.
Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals.
With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes.
As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
As a lead technical writer, you will focus on documentation efforts for an internal and external audience.
Extensive experience documenting APIs is highly recommended, with the ability to transform open API specifications into useful technical documentation.
Job responsibilities
* Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
* Document and collaborate with product owners, support specialists, trainers, and engineers to produce high-quality technical documentation for our products and services.
This could include user guides, technical API documentation, FAQs, system manuals, technical specifications, training materials, and more.
* Provide Product Support: Work closely with our product and development teams to translate technical specifications into user-friendly, understandable content.
Play a key role in the product design process by ensuring user-centricity in the documentation.
* Provide User Support: Develop documentation to aid our support specialists in troubleshooting and resolving issues.
Create resources such as knowledge base articles and troubleshooting guides.
* Work on training material development: Assist in the development of effective training materials for clients.
This includes writing scripts for video tutorials, creating slide decks for webinars, and drafting handouts for in-person training sessions.
* Handle Quality Assurance: Review documentation to ensure it is clear, concise, and user-friendly.
Perform ongoing updates to existing documentation to ensure they remain accurate and relevant.
* Doing Continuous Improvement: Ensure the flow of improvements from e.g., Support to Documentation updates to Training Material updates is workin...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-10-08 08:31:14
