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This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the Corporate & Investment Banking - Check Disbursement Systems Team, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.
Job responsibilities
* Provides guidance to immediate team of software engineers on daily tasks and activities
* Sets the overall guidance and expectations for team output, practices, and collaboration
* Anticipates dependencies with other teams to deliver products and applications in line with business requirements
* Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
* Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Experience leading technology projects and managing technologists in teams up to 7 people, including performance evaluations
* Proficient in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* In-depth knowledge of the financial services industry and their IT systems
* Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s), Java, proficiency in Typescript, ...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:12
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TheChase Digital Assistance (CDA) product area is engaged in creating sophisticated, convenient and friction-less customer experiences using Conversational AI in the Chase mobile app,chase.comand voice channels.
Our Product Delivery role will be responsible for driving the team's success in delivery, helping operationalize and manage the build and release of high-quality conversational features and skills.
As a Product Delivery - Machine Learning & Conversational AI within the Chase Digital Assistance (CDA) product area, you will be responsible for promoting the team's success in delivery, helping operationalize and manage the build and release of high-quality conversational features and skills.
You will lead the delivery work of one or two scrum teams, provide guidance and direction on product requirements, and collaborate and motivate the team.
You will partner closely with Product Managers to translate initiatives into epics and stories using agile methodologies and controls.
Your role will also involve managing production defects and dependencies between Product Managers in the team as well as outside dependencies.
This position requires the ability to come up to speed quickly on the capabilities of the product and the inter-connected work and teams that have to come together to develop and deploy conversational experiences.
Excellent organizational and project management skills, strong written and oral communication skills, strong interpersonal and analytics skills, as well as a passion for digital and emerging technologies would make for an effective candidate.
Experience working with Natural Language platforms and Conversational AI is also highly valued.
Job Responsibilities:
* Independently manage large, complex delivery projects with an eye toward efficiency and overall process improvement
* Work in close partnership with Product Manager to translate initiatives into epics, stories and tasks to define the roadmap and timelines
* Develop concise user stories and process flows and maintain consistency and adherence to business readiness and controls
* Actively looks to identify impediments early, resolve those impediments, and escalate when needed
* Manage and tracking of dependencies outside the team as well as cross team/quad dependencies
Lead a collaborative, dynamic planning process- prioritizing the work that needs to be done against the quarterly goals and capacity of the team
* Attend daily scrum stand-ups and other agile ceremonies to help answer questions and remove impediments
* Provides proactive visibility and effectively communicates delivery targets, commitments and progress
Required qualifications, capabilities, and skills:
* 2+ years of product management or relevant experience as well as record of individual technical achievement
* 2+ years of experience with agile product development and software delivery lifecycle
Preferred qualifications, capabilities, and skil...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:12
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Portola Valley, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:11
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We are looking for a fast-learner who can work independently and collaborate well with team members!
This role is for an experienced security professional on our Corporate Global Security Team.
We are looking for a fast-learner who can work independently and collaborate well with team members!
As a Security Guard in the Global Security (GS) Team you will provide security protection, investigation, resiliency and crisis management services in support of J.P.
Morgan Chase, its employees, customers, assets, and facilities throughout the world.
This responsibility includes the development of security and safety policies and procedures, regulatory and legislative compliance, Security Guard management, alarm response, branch and corporate building security, customer safety, physical crime investigations, workplace violence, fire and life safety.
Job responsibilities
* Ensuring the safety and security of critical areas and personnel
* Inspecting grounds, premise/property and controlling and monitoring access to building
* Reporting fire and safety hazards and conduct alarm management and emergency response
* Conduct Counter Surveillance
* Defusing and de-escalating difficult situations
* Conduct Special event security
Required qualifications, skills and capabilities
* Must have active NY State Security Guard License
* CPR/AED/First Aid certification
* Capable of handling the physical requirements of the position (corrected vision at a minimum level of 20/50, able to hear and understand normal conversations at a distance of 10 feet)
* Practice normal hygiene and personal cleanliness, neat in dress and appearance
* Excellent verbal and written communication skills
Preferred qualifications, skills and capabilities
* Working knowledge ofCritical infrastructure security operations, technical security, alarm management, mobile communication and incident reporting applications
* Customer and Client focus
* Training in fire safety and crime prevention
* Associate degree, or US Military background with honorable discharge, AND a minimum of five (5) years prior Security Officer experience
* Fire Watch Certification - Certificate of Fitness for Citywide Fire Guard for Impairment (F-01) required
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, we offer discretionary incentive compensation which may be awarde...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:10
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: San Rafael, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:09
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As the Supervisory Manager in the Brokerage team you will exhibit leadership and operational expertise when executing designated supervisory duties and is directly responsible for performing appropriate reviews on an exception basis of transactions placed in client accounts and/or annuity and life insurance applications submitted by Financial Advisors.
Responsible for managing complex, high risk escalations from end-to-end and outreach to the field and executive level stakeholders.
Job Responsibilities
* Conduct suitability reviews associated with a variety of Brokerage (i.e., stocks, bonds, options, mutual funds, etc.) as well as Managed Account transactions
* Escalate supervisory issues as necessary, providing relevant recommendations as to appropriate actions to be taken
* Strategically partner with Supervisory Managers or registered personnel in the field to resolve exceptions
* Project work and additional tasks as assigned by Central Supervision Management
* Responsible for reviewing certain work items escalated internally by more Junior level employees
* Conduct training of newly hired team members
* Identify process improvements and help drive change
* Responsible for influencing, clearly articulating, and aligning stakeholders to final resolution
Required qualifications
* Has a deep understanding and experience of advisory services and a multitude of products and complex client accounts.
Also possesses Working knowledge of the US financial regulation framework including applicable FINRA rules.
Additionally, has a knowledge and understanding of risk management.
* Ability to work independently and make sound, risk-based decisions with independent suitability based on firm policy
* Demonstrates strong research, analytical and problem-solving skills that leads to the ability to analyze trends and patterns; identify and implements improvements or enhancements
* Ability to collaborate across multiple levels of supervision with strong interpersonal, verbal, & written communication skills while also possessing strong organization skills & attention to detail
* Proven ability to work in a dynamic team environment that is consistently evolving
* Strong time management skills to meet service level agreements and/or project deadlines
* Active and valid FINRA Series 7 and one or more of the following licenses are required to be considered for the role: FINRA Series 66 (63,65), 9/10 (4,24,53), appropriate State Life & Health Insurance license.
FINRA Series 7, 66 (63,65), 9/10 (4,24,53), and appropriate State Life & Health Insurance license are required to perform all job duties associated with the role.
If any of the licenses not already held, they must be obtained within 120 days of starting in the role as a condition of employment.
* 7+ years of experience in the securities and investment industry
Preferred qualifications
Bachelor's Degree preferred
Chase is a lea...
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Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:08
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Summary
As a Community Home Lending Advisor within our dynamic team, you will leverage your passion for homeownership and expertise to foster deep connections within the community.
Collaborating with Affordable Lending Relationship Managers, Community Relationship Bankers, and Community Relationship Managers, you will ensure that customers have access to specialists who can assist them with their unique financial requirements.
Your role will involve supporting existing clients and consistently acquiring new ones by actively seeking referrals both within and outside the branch, as well as from external sources such as realtors, nonprofits, consumer groups, housing agencies, and more.
Job responsibilities
* Provide expert customer service by maintaining contact with existing mortgage customers, following up regularly throughout the process, exploring opportunities and future needs, verifying value and satisfaction, asking for referrals, and solidifying the customer relationship with Chase.
* Listen to and address customer concerns and reservations, explaining financial terms and requirements, coordinating with partners and stakeholders, troubleshooting and tackling obstacles, and tracking progress from application through closing.
* Become knowledgeable about Chase products, their advantages, and characteristics, as well as local housing assistance programs and grants to assist customers in qualifying for down payment and closing cost assistance.
* Produce high quality loans by gathering all the information required while ensuring compliance with current lending guidelines and Chase policies to manage risks and customer expectations.
* Establish trust, loyalty, and satisfaction by partnering with customers to identify and recommend the best product solution for each customer through your understanding of customer's needs and interests, working together to solve problems.
* Identify the best product solution for each customer by asking the customer questions about needs and interests while following up on statuses to ensure deadlines are met and issues are escalated when needed.
* Build long-term relationships by identifying and continually engaging with pipeline of customers "not yet ready" for homeownership through the education and counseling process until ready to apply.
Required qualifications, capabilities, and skills
* A Bachelor's degree or equivalent work experience in sales and/or real estate.
* Five years of proven mortgage sales experience required including strong product, credit, and mortgage process knowledge and an understanding of Federal Housing Administration (FHA), Veterans Administration (VA), Federal National Mortgage Association (FNMA), and Federal Home Loan Mortgage Corporation (FHLMC) guidelines Unique Requirements, and low-down payment products.
* Knowledge of real estate market in local area and the ability to build new external referral sources and networks (e.g., re...
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Type: Permanent Location: North Miami Beach, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:07
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When you mentor and advise multiple technical teams and move financial technologies forward, it's a big challenge with big impact.
You were made for this.
As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer & Community Banking, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm.
As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities:
* Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
* Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
* Ensures successful collaboration across teams and stakeholders
* Identifies and mitigates issues to execute a book of work while escalating issues as necessary
* Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
* Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills:
* Formal training or certification on Native Mobile Engineering concepts and 5+ years applied experience.
In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
* Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
* Experience with hiring, developing, and recognizing talent
* Practical cloud native experience
* Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
* Use of Frameworks and APIs like Foundation, UIKit, SwiftUI, CocoaTouch, Core Data.
Experience in using Xcode provided tools like Debug Memory Graph, Debug View Hierarchy, Instruments for Profiling.
* A Strong experience with Data Structures, Type Conversions, Multi-Threading.
Experience with One or more Design Patterns - MVC, MVVM, MVI, MVP, Singleton, Viper
* Enthusiasm for automated testing and experience with unit testing frameworks
* Understanding of build systems such as Gradle, Jenkins.
* Worked in an Agile development environment and well versed with agile ceremonies
* Experience working with API integration, distributed systems, caching, and persistence solutions.
* Demonstrated skill and passion for operational excellence, Customer-focused mindset, taking pride in creating an informative data-driven journey
Preferred qualifications, capabilities, and skills:
* Experience working...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:06
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We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Clearwater Beach, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:05
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Aumni line of business, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* 7+ Years of Experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For tho...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:05
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You have an obsession for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is conti...
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Type: Permanent Location: Greenvale, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:04
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their f...
....Read more...
Type: Permanent Location: Lake Mary, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:03
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The Digital Platform & Services team is responsible for assessing emerging trends, technologies, electronic platforms, potential partnerships, and for building digital products - that could transform the way we, and our clients, do business.
Our team consists of product managers, designers, developers and business representatives.
The team is thoughtful in balancing due diligence with speed to market and creativity with discipline in order to produce best-in-class, efficient, thoughtful digital solutions for our clients.
As a Digital Product Manager in the Digital Platform & Services team, you'll lead development of the Digital Platform's technology products and platforms.
You will drive product vision, work closely with our cross-functional teams to define product requirements, coordinate resources from other groups (design, legal, business users, etc.), and guide the team through key milestones.
You'll also be responsible for identifying and tracking key performance metrics.
We're looking for strong entrepreneurial product managers who have a strong interest for digital technologies, can think big and execute on that vision, and excel in ambiguity.
Job Responsibilities
* Lead the ideation, strategy, technical development, and launch of innovative tools, platform and products for enable Digital
* Drive product development with multiple teams of world-class engineers, designers, and product specialists
* Integrate usability studies, research and market analysis into product requirements to improve engineer productivity & product satisfaction
* Define and analyze metrics that inform the success of products
* Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
* Need to be proficient in a variety of technical areas to effectively lead cross-functional teams
Required qualifications, capabilities and skills
* 7+ years product management experience with 3+ years of experience leading software and/or developer platforms
* Experience managing delivery of at least 1 hardware/software product
* Experience managing and overseeing multiple on-going initiatives simultaneously
* Cross-functional communication and collaboration experience
* A degree in software engineering or a related field i.e.
Symbolic Systems, Applied Math etc.
Preferred qualifications, capabilities and skills
* Strong technical background, with experience working with database and cloud technologies
* Experience working on a successful developer and/or OS platform
* Experience working on developer-focused SDKs, APIs, services, and toolchains
* Experience delivering products with new technology introduction
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under ...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:03
-
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Aumni line of business, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Testing/QA
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package incl...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:02
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Commercial Bank - Global Services team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years of applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in one or more programming language(s)
* Proficiency in automation and continuous delivery methods
* Proficient in Java, Microservices, React/Angular, AWS
* Advanced understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* AWS certifications
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:01
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Are you ready to take your media expertise to the next level and make a real impact on a high growth business? As a Global B2B Integrated Media Lead, you will be the driving force behind dynamic and powerful paid media campaigns that will position the line of business as a transformative leader in the category.
As a Media Lead on the Integrated Media team you will work hand in hand with internal and external media partners, you'll have the opportunity to shape and execute game-changing strategies that will connect with audiences and drive business results.
As part of the centralized media team, you will work in a highly collaborative team-oriented environment that enables you to harness your expertise, creativity and analytical skills to make a tangible impact to the line of business you will be supporting, within the group you sit in and the centralized media team as a whole.
As a member of the paid media team, there are three core areas of focus for this position:
* Channel Planning
* Partnership Building
* Internal Education
Job Responsibilities:
* Partner with internal paid media and external media agencies to build global and regional B2B media strategies that deliver business impact and measure and report on performance across media channels
* Ensure data driven marketing efforts are integrated into measurement plans for test and learn opportunities that deliver on marketing objectives and ladder into the broader enterprise learning agenda
* Manage multiple agency and line of business contacts in the planning and execution of paid media activity
* Mange media budgets and deliver efficiencies through agency stewardship and publisher governance
* Maintain a strong focus on operational controls and efficiencies
Required qualifications, capabilities and skills:
* 8+ years of paid media experience at either a media agency or in-house media team
* Strong B2B experience in the mid-market to enterprise space.
* History of working on complex high profile launches, leading multiple campaigns without skipping a beat and stewarding the communication planning process
* Excellent relationship skills, highly collaborative; can build rapport and credibility, and can drive desired business outcomes
* Ability to translate technical concepts into presentations that can be understood by non-technical individuals
* Exceptional partnering skills working with multiple stakeholders, cross functional and business teams required to navigate a large organization
Preferred qualifications, capabilities and skills:
* Global expertise with a solid grasp of regional differences preferred: EMEA, LATAM, APAC, NA
* Experience in the Financial services and/or highly regulated category preferred
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission i...
....Read more...
Type: Permanent Location: Chicago, US-IL
Salary / Rate: Not Specified
Posted: 2024-04-20 08:42:00
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As a Principal Technical Program Manager at JPMorgan Chase within the Corporate and Investment Bank Payments Technology team, you'll lead high-performing teams in envisioning and creating complex technology solutions across the firm.
This prominent position combines strategic thinking - about industry trends, firm-specific initiatives and relevant technology - with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business.
You'll work closely with executive leadership across the firm to identify and prioritize projects that serve the best interest of the entire firm.
Meanwhile, you'll ensure that your Project Execution colleagues have the resources and guidance they need to deliver timely and relevant solutions.
As a key professional in JPMorgan Chase & Co.'s global technology group, you'll have the opportunity to work with some of the industry's leading talent in developing programs with broad and lasting implications.
Job responsibilities
* Working with senior leadership and facilitating multiple stakeholder groups to identify portfolio priorities, define projects and associated milestones to deliver against these priorities.
* Partner with component and partner technology teams to align capacity with the portfolio and resolve capacity shortfalls.
* Partner with business analysts, product and operations to ensure that scope is clear.
* Maintain and monitor list of key program-level dependencies including across application groups and proactively track through to completion.
* Facilitate governance/ key project level meetings and meet the relevant information demands for those.
Ensure decisions are made within governance and identified governance meetings have clear agenda, quorum members, reports and minutes published.
Drive project adherence to the agreed project lifecycle.
* Ensure the project adheres to project risk and issue standards and maintain the project risk and issue log (driving remediation/ resolution activities through to closure).
Drive effective escalation management of risks and issues from projects and releases into the program.
* Manage stakeholder communications at all levels across the firm and will be responsible for maintaining a project stakeholder and communications plan.
Required qualifications, capabilities, and skills
* Formal training or certification in technology project or program management concepts and 10+ years applied experience.
* Experience with software development best practices and experience establishing methods, tools, and process improvements for cross-team initiative.
* Experience managing software projects across cross functional teams, building sustainable processes and coordinating release schedules.
* Experience with Cloud Platform or Cloud technologies.
* Demonstrated influencing skills with proven ability as an effective and compelling communicator in both...
....Read more...
Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2024-04-20 08:41:59
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Job Profile:
As a Senior Home Lending Advisor in Chase Home Lending, you will take your clients on a first-class journey to home ownership and deliver strong sales results.
You will put your exceptional knowledge and understanding of home lending products to good use by serving as your customers' chief point of contact throughout the life of the loan.
You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.
Job responsibilities
* Coaches and mentors the branch team by providing training on products and services.
* Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
* Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
* Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
* Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances
Required qualifications, capabilities, and skills
* Minimum three years of mortgage lending and proven sales experience in retail banking
* Knowledge of real estate market in local area
* Excellent written and oral communication skills
* Knowledge of FHA, VA, FNMA, and FHLMC guidelines
Preferred qualifications, capabilities, and skills
* FHA/VA sales experience
* Marketing, promoting, relationship building, and consulting skills
* Intermediate PC skills in a Windows environment
* Bachelor's degree or equivalent work experience in sales and/or real estate
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position.
Note that any felony conviction within the last seven years will disqualify you from consideration for this position.
Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008.
As such...
....Read more...
Type: Permanent Location: Huntington, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-20 08:41:57
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Do you have a passion providing a best-in-class experience for customers and employees? Our Card Lending Services Team has an excellent opportunity for an individual with proven commercial underwriting abilities.
As a Credit Ops Analyst I in Card Lending Services, you will review and underwrite existing commercial credit requests along with focusing on credit quality and risk assessment.
You will work with commercial credit applications along with interfacing and building strong working relationships with internal partners such as Business Bankers, Business Development and Risk Policy is another important component of the role.
Job Responsibilities:
* Perform spreading of business financial statements/tax returns, perform ratio analysis, complete risk assessment and make sound credit decisions and recommendations via written and verbal presentations
* Execute and support recommendations when challenged and in negotiating counteroffers, where appropriate
* Perform underwriting commercial requests for lines of moderate to large size and complexity with limited guidance required from immediate manager.
Proficient in credit/lending transactions and analytical skill sufficient to enable independent judgement
* Perform investigations, recommend and initiate process improvements
* Perform high line review on business card portfolio including CL, J&S and PL accounts.
* Perform portfolio management responsibilities to include proactive identification of credit trends and weaknesses, completion of periodic and annual credit reviews and initiating collections activity in connection with overall business relationship management
* Complete commercial credit analysis to determine credit worthiness and adjusts credit limits accordingly.
Required qualifications, capabilities and skills:
* Bachelor's degree in a business-related discipline
* 3 years commercial credit lending experience
* Computer skills specific to Microsoft products and proprietary systems
* Experience in supporting recommendations when challenged and in negotiating counteroffers, where appropriate
* Strong analytical and problem-solving skills
* Successful completion of a major corporate bank commercial training program (or the equivalent corporate banking/corporate finance or accounting experience)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
For those in eligible roles, discretionary incentive compensation which may be awarded i...
....Read more...
Type: Permanent Location: Tempe, US-AZ
Salary / Rate: Not Specified
Posted: 2024-04-20 08:41:56
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Join our Consumer and Community Bank team as an Executive Administrative Assistant, where you will have the opportunity to work in a high-paced, organization.
This role offers daily interaction with executive level internal clients across various lines of businesses, providing a platform for professional growth and skill enhancement.
Be part of a team that values structure, attention to detail, and quality focus.
As an Executive Administrative Assistant in our dynamic organization, you will bring structure and a quality focus to your role in our fast-paced environment.
Your daily routine will involve representing senior leaders with professional courtesy, delivering flawless work output, and interacting with executive level internal clients across various business lines.
You will also adapt procedures, processes, and techniques to align with the department's activities and goals.
Job Responsibilities
• Act as a Gatekeeper of all contact with the public, clients and staff coming through the executive's office
• Support the office to include phone coverage, printing, etc.
• Manage extensive and complex calendar for Senior Executive in a fast paced and dynamic environment
• Work closely with Business Manager on maintaining key documents including organizational charts and background materials.
Able to take succinct minutes and replay key takeaway and themes from senior meetings.
• Coordinate and organize senior meetings, draft communications and presentations including agenda setting, material preparation and distribution, coordination of guest speakers, and logistics.
• Provide site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, ensuring superior client service at all times
• Arrange and maintain extensive travel plans and itineraries for both international and domestic travel
• Plan and lead events as needed
Required Qualifications, Capabilities and Skills
• Advanced calendar management skills
• Strong PC skills (proficient knowledge of MS Outlook, Word, Excel, and PowerPoint)
• Superior oral and written communication skills
• Excellent telephone etiquette and ability to manage competing priorities
• Advanced ability to organize
• Tact and good judgment in confidential situations and proven experience interacting with senior management
• 5+ of administrative experience of administrative experience ideally supporting at the Managing Director level (or equivalen
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also he...
....Read more...
Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-20 08:41:55
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Are you customer focused, enjoy building relationships and providing financial solutions to your clients? You have found the right team.
As a Treasury Management Officer within the Middle Market and Specialized Industries team, you are a strategic sales professional with experience in treasury, digital payments, financial technology, and/or enterprise software.
You enjoy gaining a deep understanding of your clients needs and confidently lead sales conversations as a trusted advisor.
This enables you to build trust and grow client relationships.
You will lead deal teams consisting of Product Sales specialists, Treasury Associates and Analysts.
You build true partnerships with a variety of internal stakeholders (Banking, Service, Implementation, Product) to deliver a best-in-class experience to clients through all phases of their relationships with the bank.
Job Responsibilities:
* Grow revenue by successfully prospecting and sourcing new treasury management business while retaining and expanding existing customer relationships.
* Create strategic dialogues around key client-centric issues, incorporating best practices, industry benchmarking, opportunity quantification and solution positioning.
* Collaborate with bankers and clients at senior and strategic levels to proactively provide integrated treasury solutions within a consultative and client driven framework.
* Independently lead business process reviews aligned to key client sales opportunities and engage industry solutions specialist for complex client business process reviews.
* Raise new solution ideas while partner with internal product stakeholders to represent the client perspective in the development and evolution of complex products and solutions.
* Deliver thought leadership to the market, prospects and clients on the working capital solutions at client roundtables, industry conferences, webinars, and professional media platforms.
* Travel, both client-facing and internal travel, is required in this role.
Required Qualifications, Capabilities and Skills:
* Bachelor's degree
* Five years of B2B sales and relationship management experience
* Success developing new business with focus on prospecting
* Knowledge and understanding of treasury, digital payments, fintech and/or enterprise software products
* Ability to develop strong working relationships with clients, colleagues, external centers of influence (COI), and external consulting organizations
* Strong time management, organizational and planning skills
Preferred Qualifications, Capabilities and Skills
* MBA
* Certified Treasury Professional (CTP) designation
* Middle Market, Pharma, or Life Sciences Consulting experience
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government ...
....Read more...
Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2024-04-20 08:41:55
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: Manhattan Beach, US-CA
Salary / Rate: Not Specified
Posted: 2024-04-20 08:41:53
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As a Vice President - Information Security Management - Framework at JPMorgan Chase within the Cybersecurity & Technology Controls Organization, this role is critical to the overall success of the Information Risk Management program, and requires a combination of in-depth expertise and highly effective organizational skills.
The candidate must be a highly motivated individual with strong leadership and influencing skills.
They will be able to leverage their experience to advance the firm's framework for managing technology risks and controls, which aligns technology policy with cybersecurity & technology control solutions and (based on metrics and quantitative assessment) appropriately informs the firm's Operational Risk Management reporting.
Note that although the framework is established and operational, the space is dynamic, rapidly evolving, and is subject to continuous reassessment and adjusting to the Firm's priorities.
The position will work closely with various partners across the firm, including but not limited to colleagues in Cybersecurity & Technology Controls, Enterprise Technology product & engineering, Information Risk Managers and Technologists in our Businesses and Corporate Functions, Operational Risk Management & Compliance, Audit, as well as regional partners across the globe.
The ability to work effectively with a diverse set of stakeholders is essential.
The role requires creativity, critical thinking, strong communication and influencing skills, and the ability to work across a large and complex organization that features prominently in both U.S.
critical infrastructure and the global financial ecosystem.
Job responsibilities:
* Working within the cybersecurity technology controls framework teams, in partnership with stakeholders from across Global Technology, you will lead the ongoing program to accurately represent and maintain the firm's complex technology operations within the Corporate Operational Risk Environment (CORE) system.
* Consulting with technology owners in Product, Engineering and Operations to appropriately model their processes, sub-processes, risks and controls for assessment.
Ensuring technology risk and controls reference data (e.g., risk scenarios, policies, standards, procedures, etc.) is available and aligned for use in CORE, such that assessments are consistent and can be justifiably informed by the performance data gathered from the technology estate (i.e., metrics & measures).
* Consulting with business-aligned information risk managers to ensure technology assessments are aligned and inform business operational risk assessments in a meaningful, actionable manner.
* Collaborating closely with Operational Risk Management and Business Controls Management to ensure that technology risk and control taxonomies are optimized, with supporting systems able to interoperate.
* As the CORE system is used to manage and report the firm's Operational Risk (including information, te...
....Read more...
Type: Permanent Location: Wilmington, US-DE
Salary / Rate: Not Specified
Posted: 2024-04-20 08:41:53
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
+ Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their...
....Read more...
Type: Permanent Location: Metairie, US-LA
Salary / Rate: Not Specified
Posted: 2024-04-20 08:41:52
-
We have an obsession for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education, and advice tailored to suit their financial needs.
As an Associate Banker in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated, including managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Helps clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address accurately and efficiently, while complying with all policies, procedures, and regulatory and banking requirements
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Assists clients and the branch team by helping with new account openings when needed
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.
We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their fina...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2024-04-20 08:41:50
