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Your Job
Koch Engineered Solutions is seeking an IT Architect to bridge the gap between business needs and technical capabilities.
This role provides technical leadership and consulting across the organization, from supporting strategic decision-making down to project planning.
The IT Architect will be responsible for defining and executing on the technology visions and strategies, including developing related roadmaps.
Strong business acumen and technology expertise are essential for facilitating effective communication, collaboration, and delivering technology solutions to KES businesses and other technology teams.
What You Will Do
* As part of the infrastructure capability , be accountable for the evolution of current platforms and the evaluation and adoption of emerging technologies
* Partner closely with business and IT stakeholders to understand business strategies, challenges, and outcomes, and translate them into scalable, secure, and pragmatic infrastructure architectures.
* Continuously evaluate emerging infrastructure technologies and industry trends, including cloud, networking, security, automation, and platform services, and lead the assessment, alignment, and adoption of capabilities that deliver business value.
* Act as a thought partner to the business, helping determine when technologies should be incubated internally, adopted from partners, or deferred based on value, risk, and readiness.
* Define, maintain , and evolve infrastructure standards, reference architectures, and technology roadmaps, ensuring alignment with both near - term needs and long - term strategy.
* Lead architecture alternatives analysis, clearly framing problems and opportunities, evaluating tradeoffs, and making recommendations grounded in business requirements, cost, risk, and operational impact.
* Collaborate with application and platform teams to guide infrastructure design for on - premises, hybrid, virtualized, and cloud environments.
* Develop and communicate clear architecture artifacts, including diagrams, reference models, design patterns, and decision records, to enable consistent execution across teams.
* Establish and refine governance models, work processes, and operational runbooks that balance innovation with reliability, security, and operational excellence.
* Serve as a senior escalation point for complex infrastructure issues, while driving long - term solutions that reduce recurrence and improve system resilience.
* Influence and align cross - functional teams and external partners without direct authority, using technical credibility and business context to drive outcomes.
* Participate in architecture and technology advisory forums, advocating for customer and business needs and assessing the impact of proposed changes across the enterprise.
Who You Are (Basic Qualifications)
* IT architecture or Senior Systems Engineering experience, including in hands-on design ...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-04-15 08:50:13
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American Senior Communities is now hiring a Director of Network Operations
Provide support, maintenance and implementation management of our IT infrastructure across multiple skilled nursing facilities.
This role will focus on network/server administration, endpoint management, security, and compliance in a healthcare environment.
What will you be doing to make a difference at American Senior Communities?
* Manage and support network and server infrastructure across multiple locations
* Administer Microsoft Intune and MDM for laptops, mobile devices, and tablets
* Configure and maintain Cisco Meraki switches, firewalls, wireless, and VPNs
* Support Windows servers, Active Directory, patching, backups, and system performance
* Maintain and enhance the Office 365/Azure AD environments.
* Maintain secure access, device compliance, and endpoint protection
* Help ensure IT systems and processes align with HIPAA security requirements
* Troubleshoot infrastructure issues and provide advanced technical support
* Document systems, procedures, and network configurations
What can you bring with you?
* A desire to be part of a team that directly supports ASC communities and the leaders to care for our residents each day.
* 5+ years of IT infrastructure experience
* Strong experience with Intune, Cisco Meraki, and MDM
* Bachelor’s degree in Business Administration, Computer Science, or any related field preferred.
* Solid knowledge of Windows Server, Active Directory, networking, and cybersecurity
* Strong knowledge of Office 365/AzureAD
* Experience with HIPAA security and healthcare IT environments preferred
* Microsoft Office products with proficiency in Excel, Word and PowerPoint.
* Strong customer service, troubleshooting and communication skills
Benefits and perks include:
* Medical, vision & dental insurance with Telehealth option
* 401(k) retirement plan options
* Paid Time Off (PTO) and holiday pay
* Lucrative employee referral bonus program
* Paid training, skills certification & career development support
* Tuition reimbursement and certification reimbursement
* Continued education opportunities through tuition discounts and program partnerships
* Employee assistance program & wellness support
* Retail, food & entertainment discounts and so much more
*Full-Time and Part-Time Benefits may vary, terms and conditions apply
About American Senior Communities
Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities.
These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.
American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes.
Team members with...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: Not Specified
Posted: 2026-04-15 08:48:34
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Company
Federal Reserve Bank of Boston
Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine® Solutions, Fedwire® Funds and Securities, the National Settlement Service (NSS), FedCash®1, FedACH®, Check Services, and the FedNow® Service.
FRFS operates as a fully integrated organization with groups dedicated to customer experience, operations, technology, product and customer/industry management, enterprise services, payments system improvement, and one focused on the ongoing growth and development of the FedNow instant payment service.
Our strategy defines our future direction, seeking to offer a fully integrated product suite that provides speed, resilience, and choice in meeting the payments needs of FRFS customers across the United States.
Through our Enterprise structure, we strive to meet the needs of the marketplace for new products and services with speed and agility, seek to provide a robust and unified customer experience, and work to create career growth opportunities for FRFS staff.
The FRFS Enterprise operates with a customer-first mindset, comprised of team members seeking to do the best work of their careers in pursuit of our important central bank mission.
The position will be primarily on-site with residency commutable to one of our offices required.
This position is responsible for helping to ensure the security and integrity of the FedNow organization across people, operations, and technology.
This individual will directly support security engineering and operations.
The individual will also be expected to provide cybersecurity expertise both through consultation and hands-on technical activities.
Desired Qualifications
* Programming Languages relevant to web and API development such as Python, Java, GO is required
* Experience security testing cloud workloads.
* Strong understanding of web service protocols, REST principles, and client-server architecture is necessary
* Strong understanding of API defense strategies and ability to implement
* Foundational understanding of logging and monitoring tools to detect anomalies and respond to incidents in real-time
* Strong attention to detail and creative problem-solving are essential for navigating complex security challenges
* Ability to effectively communicate risks and solutions to both technical and non-technical stakeholders
* Collaborating effectively within a team, including developers, platform architects, and project managers in a multi-district environment
What will be expected of you
* Develop code to automate security frameworks into functional, secure infrastructure and deploy security tooling using automation as a foundation.
* Design and execute point-in-time security tests, automated or manually, against cloud workloads.
* DevSecOps integration – enable automate st...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: 210000
Posted: 2026-04-15 08:44:02
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Company
Federal Reserve Bank of Richmond
When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.
We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic team for our future.
Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.
In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.
All brought together in a work environment where you can truly find balance.
About the Opportunity
The Enterprise Operations Center within OCOO has an immediate opening for a Senior Manager, reporting to the VP - IT Scheduling, Data Center and Operations.
The Senior Manager has primary responsibility for the delivery of services from the Operations Center managed service provider, ensuring they are delivering on contractual and operational objectives, as well as work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions through the Managed Servies provider for all aspects of the organization.
What You Will Do:
* Sets strategy, service levels, KPIs, and associated metrics; monitors targets to ensure compliance and takes appropriate actions as needed.
* Leverages vendor relationships, industry trends and direction to adjust service offerings and institute operational efficiencies
* Accountable for ensuring availability of IT services and supporting infrastructure to provide reliable services to business customers
* Leads and/or participates on System and NIT initiatives and/or committees influencing standards, practices and/or policies
* Develops departmental plans, including business, production and/or organizational priorities
* Provides oversight to ensure the right technology services are delivered to meet the customers’ expectations and risks are managed appropriately
* Serves as a strategic partner to build, grow, and maintain long-lasting relationships with customers
* Accountable for the budget, fees, penalties, and expense tracking processes defined in the contract
* Collaborate with Vendor leadership team to identify and deliver SRE services to enable operational process efficiencies. Champion the SRE services within NIT for deployment. Measure and track outcomes achieved.
* Collaborate with Vendor leadership to execute Event, Incident, Problem,...
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Type: Permanent Location: Richmond, US-VA
Salary / Rate: 180000
Posted: 2026-04-15 08:44:00
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Project Manager
Aumentum - Remote
Aumentum Technologies is looking for an energetic and driven Project Manager (PM) to be responsible for managing internal and external client projects of various size/complexity with a matrixed project team.
The PM plans, directs and coordinates all project activities to ensure deliverables, timelines and budgets are met with a high level of quality and external customer satisfaction from pre-sales activities through to implementation and transition to support.
What you will be doing:
* Manage all aspects of project engagement from planning, stakeholder relationships, communications, resources, financials, change management, risks mitigation and all related project deliverables.
* Work with client project managers and other stakeholders to manage expectations and ensure successful completion of the project scope.
* Prepare and manage project plans that encompass data conversion, product customization/software releases, environment preparation, and production deployment including training, configuration, testing, and rollout.
* Develop, monitor, track and report project status and health metrics for internal and external stakeholders.
* Serve as a communications hub for the project and deliver timely, appropriate, and effective executive-level communication.
* Responsible to the Project Management Office (PMO) and contributing to standardizing implementation best practices, updating project tools, and contributing towards process improvements and implementation efficiencies.
* Craft proposal responses, statements of work, project execution plans, stakeholder presentations and various other written project artifacts.
* Proactively Identify and assess risks and escalated issues and implement resolution strategies.
* Conduct post implementation reviews to identify best practices and areas of improvement and apply learning
* Perform other duties as assigned
What are we looking for?
* Bachelor’s degree in Business or Technology, plus a minimum of three years software implementation and services experience
* 3+ years PM experience with external clients with proven experience as a strategic thinker able to solve complex issues
* Proven ability to plan, execute and track a complex software application rollout, preferably within an Agile/Scrum framework
* Strong leadership skills
* Experience managing internal and external clients
* Experience managing diverse project teams across multiple locations and functional teams.
* Excellent communication skills, both verbal and written, organization and interpersonal skills.
* May require ability to travel nationwide, estimated at up to 50% during key project activities
* May require extended work schedules, tight deadlines and conflicting priorities
* Must be able to work in a variety of social, cultural, legal, and political environments
What would make you stand out...
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Type: Contract Location: Austin, US-TX
Salary / Rate: Not Specified
Posted: 2026-04-15 08:37:54
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Overview
The Senior Manager of Altera Cloud Operations & Engineering leads the Azure Operations team and is responsible for ensuring the reliability, performance, and scalability of the organization’s cloud and hybrid infrastructure.
This role oversees cloud engineering/environment builds, DevOps practices, operational excellence, and major incident response.
The ideal candidate is a strategic technical leader and thinker with exceptional communication skills, the ability to influence at all levels, and a relentless drive for continuous improvement—especially in the stability and quality of automation pipelines. While this is primarily an internal facing role, the successful candidate will have deep wisdom and knowledge improving the customer experience.
Key Responsibilities
Cloud Operations & Engineering Leadership
• Lead, mentor, and develop a high‑performing team of cloud engineers, DevOps engineers, and operations specialists.
• Inspire and motivate team members through clear direction, coaching, and recognition.
• Build a culture of ownership, accountability, and continuous learning.
• Partner with senior leadership, product teams, RnD, security, and infrastructure groups to align cloud strategy with business objectives.
• Represent Cloud Operations in leadership forums, providing crisp, confident, and actionable communication.
Change, Incident, and Operational Management
• Oversee and enforce change management processes to ensure safe, predictable, and compliant deployments.
• Serve as the primary escalation point for critical incidents, providing calm, decisive leadership during high‑severity events.
• Actively participate in major incident management, including communication, coordination, and post‑incident analysis.
• Drive a maniacal focus on corrective actions, ensuring root causes are identified, documented, and permanently remediated to optimize environments and improve build automation and build processes.
• Ensure operational processes, runbooks, and documentation are continuously improved and rigorously followed.
DevOps & CI/CD
• Design, implement, and manage CI/CD pipelines using Azure DevOps.
• Standardize build and release pipelines for applications and infrastructure.
• Implement Infrastructure as Code (IaC) practices using ARM, Bicep, Terraform, or similar tools.
• Ensure pipeline security, artifact management, versioning, and governance.
• Maintain a laser‑focused commitment to the remediation of pipeline automation failures, ensuring rapid recovery, long‑term fixes, and improved reliability.
• Champion DevOps best practices across engineering teams.
Kubernetes & GitOps
• Manage and support Kubernetes clusters (AKS and/or on‑prem).
• Implement and maintain GitOps workflows using Argo CD.
• Deploy, monitor, and troubleshoot containerized applications.
• Work with Helm charts, m...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 1316450.8
Posted: 2026-04-15 08:35:26
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: ERP Order to Cash/GTS SME
As the ERP Order to Cash/GTS SME, you will partner with key stakeholders and architects to deliver high-quality, compliant solutions for O2C systems, including SAP S4, Global Trade Services (GTS), and FSCM.
In this role, you will be responsible for translating complex business needs into technical requirements while ensuring system integrity and regulatory compliance.
Your Responsibilities:
* Lead end-to-end project lifecycles for Order to Cash (O2C) initiatives, ensuring technical designs for SAP S4/HANA, GTS, and FSCM align with global enterprise architecture and business scalability.
* Serve as the primary Technical SME for S4 Settlement Management and Global Trade Services, proactively identifying system enhancements and automated workflows to optimize order processing and trade compliance.
* Direct system stewardship and release management activities, ensuring all configuration and code changes strictly adhere to GxP and SOX quality regulations through robust validation and documentation.
* Partner with global business leaders to define IT roadmaps, converting complex regulatory drivers and commercial strategies into actionable technical requirements and high-impact IT enablers.
* Execute comprehensive change management and formal User Acceptance Testing (UAT) strategies, facilitating seamless knowledge transfer to production support teams to ensure long-term system stability.
What You Need to Succeed (minimum qualifications):
* Education: Bachelor’s Degree in Business Management, Information Technology, or a related field.
* Experience: A minimum of 5 years of experience in SAP and/or GTS configuration and design with broad business process exposure.
* Top Skills: Expertise in navigating complex technical and regulatory landscapes; strong organizational and communication skills with the ability to translate complex ideas into clear directions.
What will give you a competitive edge (preferred qualifications):
* Proven experience in global ERP implementations within the Life Sciences or Pharmaceut...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 126200
Posted: 2026-04-15 08:29:57
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Job Title: Information Security – Business Analyst for Legal and Compliance
Your Role:
Information Security at Elanco
Our Information Security mission is to protect the confidentiality, integrity and availability of information and assets, enabling Elanco to deliver our brand promise and value to our stakeholders and customers.
We follow a risk-based approach, aligned with business objectives, focused on Elanco maintaining secure operations and management of information.
The Information Security team at Elanco contains two top level organizations, Business Security (focused on analysis of our business processes to discover business threats) and Technology Security (focused on Risk and Compliance and building, maintaining and operating security operations through a DevSecOps-style model).
We are seeking a highly motivated and detail-oriented Business Analyst with a strong focus on Legal & Compliance to join our Business Information Security Officer (BISO) Organization.
This role will be critical in bridging the gap between Legal, Compliance, Privacy, Risk, and Technical Security Teams.
The successful candidate will be responsible for analyzing business processes, identifying compliance risks, translating legal and regulatory requirements into actionable security controls, and supporting the implementation of robust information security solutions that align with Elanco's legal and ethical obligations.
Your Responsibilities:
* Drive legal and regulatory cybersecurity priorities in partnership with Legal, Compliance, Privacy, Risk, and Technical Security, balancing risk management, business needs, and regulatory obligations across the organization.
* Partner with business, Legal, and IT teams to embed security, privacy, and compliance requirements into business processes, systems, and third-party engagements using risk-based and secure-by-design principles.
* Support regulatory exams, audits, and legal inquiries related to information security.
* Translate cybersecurity, legal, and compliance risks into clear business language for leadership, including presenting risk assessments, metr...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 158000
Posted: 2026-04-15 08:29:42
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your role: Databricks Platform Architect
As the Databricks Platform Architect, you will provide thought leadership and contribute to the business vision as Elanco becomes a more data-driven organization using Databricks.
You will have the autonomy to make key design decisions and influence investments and product roadmaps.
In addition to strong technical skills and experience of the Databricks platform, this role requires technical breadth and depth in data architecture, engineering, AI, and integrating solutions, as well as a proven track record of enterprise delivery.
In this role, you will support key product groups and product teams across our enterprise, partnering with Product Managers, Product Designers, Solution Architects and Principal Engineers to ensure the holistic direction of a product team is enabled by appropriate Databricks capabilities and investments. The role will be a part of the Data Engineering organization which is responsible for transforming Elanco into a data-driven company through a dedicated focus on data architecture, engineering, analytics, and AI.
In this role, you will also partner closely with enterprise data and AI architects and peers to identify and implement global capabilities and deliver data solutions in alignment with Elanco’s enterprise reference architecture and engineering framework.
This position reports to the Senior Director IT – IT Engineering – Data & SaaS/Cloud.
To be successful, you should be a highly motivated individual with an innovative and strategic mindset, a bias for action, proactive communication skills, the ability to form and communicate a strong perspective and translate ambitious ideas into scalable platform capabilities.
You must be able to communicate and explain complex technical topics to a wide range of stakeholders, help lift the data literacy of teams, collaborate with internal/external partners, ensure alignment with architectural principles and standards, and drive tangible business outcomes.
Your Responsibilities:
Enabling product groups and associated prod...
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Type: Permanent Location: Indianapolis, US-IN
Salary / Rate: 158000
Posted: 2026-04-15 08:29:39
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Your Job
Koch Technology is seeking a Senior Network Engineer - Cloud Networking responsible for designing, implementing, and scaling highly automated, enterprise grade cloud networking platforms.
This role requires deep hands-on expertise with cloud network technologies (CSP native, Alkira, Cloudflare, or similar technologies), advanced BGP routing, and a strong engineering mindset focused on automation, repeatability, and reliability.
This engineer acts as a technical SME and automation champion, designing intent-based network solutions that minimize manual operations, accelerate delivery, and improve network resiliency across hybrid and multi-cloud environments.
Our Team
The Core Services team within KT Infrastructure is responsible for designing, operating, and continuously improving the enterprise's foundational network services that enable reliable, secure, and scalable connectivity across data centers, cloud environments, and internet - facing applications.
The team owns and evolves critical platforms such as Alkira cloud networking, Cloudflare edge security, Transport Hub interconnects, and load balancing services, with a strong focus on reliability, modernization, and operational excellence.
Engineers work hands - on with architecture, automation, incident response, and lifecycle management while partnering closely with product teams and business stakeholders to deliver resilient, future - aligned connectivity solutions.
Location: This role can be located in Wichita, KS / Plano, TX / Atlanta, GA and requires an in office presence with flexibility
This role is not eligible for VISA sponsorship
What You Will Do
* Design and lead automated, scalable cloud and hybrid networking solutions using Alkira, Cloudflare, and cloud native services.
* Define automation first network architectures, standards, and guardrails for enterprise environments.
* Build and operate fully automated network deployments using Infrastructure as Code (IaC), CI/CD pipelines, and Git-based workflows (Terraform, Python, Ansible).
* Design, implement, and operate BGP based routing solutions, including traffic engineering, route control, failover, and convergence across hybrid and multi-cloud networks.
* Automate network configuration, validation, and routing policy to improve resiliency and reduce manual error.
* Deploy and integrate Alkira for centralized multi-cloud connectivity, segmentation, service insertion, and traffic steering across WAN, SDWAN, and data center environments.
* Design and automate edge and security services using Cloudflare, including DNS, Zero Trust Network Access (ZTNA), WAF, DDoS, and global traffic steering.
* Embed observability, telemetry, and reliability practices into network platforms to enable proactive monitoring, root cause analysis, and operational improvement.
* Collaborate across cloud, security, and application teams while mentoring engineers on modern cloud networking and auto...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-04-15 08:13:07
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DHL Global Forwarding (DGF) es líder mundial en servicios de transporte aéreo y un proveedor líder de servicios de transporte marítimo.
Con un equipo global de aproximadamente 30.000 empleados, garantizamos el transporte eficiente de los envíos de nuestros clientes por aire y mar.
Nuestras soluciones logísticas abarcan toda la cadena de suministro, desde la fábrica hasta el destino final, incluyendo servicios especializados de transporte.
Tenemos una excelente oportunidad para un/a Ocean Freight Specialist Station que tendrá el objetivo apoyar la operación end to end de nuestros clientes de marítimo.
Responsabilidades:
• Bajo supervisión general/limitada, apoyar la entrega de procesos y actividades de envío de carga marítima para clientes internos y externos
• Brindar apoyo administrativo oportuno y efectivo, como la recopilación de requisitos operativos, la organización de visitas de clientes, la respuesta a consultas sobre tarifas, etc.
• Realizar tareas administrativas como investigación, procesamiento y validación de datos y documentación.
• Asistir en la compilación de requisitos para el centro de control de carga y detalles, información e instrucciones para el equipo de operaciones.
• Asignación compartida y reservas de flete en línea planificada
• Asistir en la determinación de la tarifa de flete de los materiales y productos entrantes y salientes en función del análisis de las tarifas arancelarias, las clasificaciones de carga, los cronogramas de entrega y los plazos.
• Responda consultas, prepare información para visitas de clientes y participe en visitas de clientes para mantener una relación comercial cercana con los clientes existentes y mejorar la retención de clientes.
• Recopilar información y datos para licitaciones de envío.
• Registre y comparta información, y maneje la documentación de envío diaria para el transporte de carga
• Reconcilie datos y genere informes y actualizaciones para el rendimiento de la cuenta para ayudar a otros miembros del equipo
• Seguir y lograr el cumplimiento de los procedimientos establecidos y garantizar el uso adecuado de los procesos y políticas OFR Ops/CS
• Resolver problemas recurrentes enfrentados durante la entrega según procesos, sistemas y métodos definidos
• Apoyar a los miembros del equipo con menos experiencia en situaciones diferentes/difíciles
• En el área de producto OFR:
• Crear y/o confirmar órdenes de transporte, realizar y optimizar reservas
• Preparar, controlar y distribuir todos los documentos de Importación/Exportación requeridos
• Identificar los problemas de desempeño de los proveedores y proponer soluciones para mejorar el desempeño
• Actualice la información y el estado físico de los envíos de Aduanas, resuelva los problemas e incidentes de los clientes
Habilidades y requerimientos:
• Comercio Exterior o carrera a fin.
• 2 años de experiencia en puestos similares.
• Inglés interm...
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Type: Permanent Location: Alajuela, CR-A
Salary / Rate: Not Specified
Posted: 2026-04-15 08:00:13
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Responsabilidades
• Realizar las actividades de recepción, alisto, acomodo, reabastecimiento, pre chequeo y despacho de mercancía según los procedimientos establecidos internamente y/o con el cliente
• Participar proactivamente en el programa First Choice Opex, incluyendo el uso de herramientas de seguimiento al desempeño, asistencia a capacitaciones, promoviendo ideas de mejora continua y adoptando oportunidades de mejora al desempeño operativo y trabajo en equipo.
• Garantizar la precisión y completitud de los registros en el sistema, asegurando que las marcas de tiempo y las tareas se ingresen de forma exacta y oportuna en la plataforma designada.
• Mantener comunicación constante con el equipo para asegurar que las actividades sean registradas correctamente y en tiempo real.
• Reportar las incidencias, o notificar cualquier problema técnico relacionado con la herramienta de desempeño de manera oportuna.
• Participar activamente en las sesiones de capacitación para mejorar el uso y entendimiento de la herramienta de seguimiento.
• Dar soporte al proceso de inventarios
• Verificar la calidad de la mercancía en todos los procesos y reportar cualquier daño o anomalía
• Descargar y cargar contenedores en el almacén o en el medio de transporte
• Ubicar la mercancía en el almacén y garantizar que todo movimiento físico corresponde a un registro previo en el sistema
• Notificar inmediatamente al Encargado de Piso o Supervisor y/o al personal de seguridad la detección de cualquier anomalía evidente en cualquier proceso
• Conducir montacargas siempre y cuando tenga el permiso necesario y en casos en que sea estrictamente necesario
• Cumplir con los lineamientos establecidos dentro de los requisitos definidos por los sistemas de gestión certificados de DGF y las buenas prácticas, las normas de calidad y 5s / compliance / medio ambiente / energía / salud ocupacional y seguridad y otras que se definen por DHL y/o el cliente.
• Manejar y mantener adecuadamente y en perfecto estado los equipos y maquinas usados en la operación
• Participar en los Programas de Best Team y otros que la empresa implemente (Performance Dialogs, Programa de Reconocimiento, Sesiones Uno a Uno, Seguimiento EOS otros programas de First Choice)
• Cumplimiento de buenas prácticas de almacenamiento y distribución.
Educación
9 año aprobado
Experiencia
6 meses a un año en posiciones similares
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Type: Permanent Location: San José, CR-SJ
Salary / Rate: Not Specified
Posted: 2026-04-15 07:59:46
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Título del puesto: Head of IT & BPO
Ubicación: San Pedro Sula, Honduras
Descripción: DHL Global Forwarding (DGF) es líder en la gestión del flujo de bienes e información a través de cadenas de suministro globales, utilizando transporte aéreo, marítimo y terrestre, despacho aduanal y una red dedicada de almacenes y centros de distribución.
Como parte de Deutsche Post DHL, el proveedor logístico más grande del mundo con operaciones en más de 220 países, estamos comprometidos con la excelencia y el crecimiento.
Únete a nuestro equipo como Head of IT & BPO en DHL Group.
En este rol, serás responsable de ejecutar y promover el sistema de gestión de calidad, asegurando un alineamiento funcional cruzado, la excelencia en los procesos y la mejora del desempeño, contribuyendo a que la división sea más eficiente y efectiva.
Serás el encargado de asegurar la sostenibilidad de los servicios de IT para la continuidad de las operaciones, así como de promover la digitalización dentro de la organización y garantizar la correcta ejecución de las estrategias globales a nivel local.
Asimismo, velarás por el uso adecuado de los recursos para brindar soporte a la operación en aspectos como el entrenamiento en el uso de herramientas, la mejora de la productividad a través de la digitalización y la ejecución de iniciativas de digitalización con clientes a todo nivel.
Tu labor contribuirá directamente a la eficiencia operativa, la continuidad de los servicios de IT y la correcta implementación de iniciativas de digitalización, fortaleciendo el desempeño y la efectividad de la organización.
Responsabilidades clave:
* Planear, organizar y dirigir una efectiva y eficiente estructura dirigida a generar impacto en el negocio.
* Proveer cultura de calidad, excelencia en los procesos, digitalización y mejora continua.
* Identificar las mejoras basadas en los encuentros de causa raíz y el tipo de incidentes e informes relevantes de las partes.
* Promover First Choice, la mejora continua y la digitalización en las funciones y en los procesos para asegurar la satisfacción los requerimientos de clientes internos y externos de forma pronta.
* Implementar correctamente los negocios de clientes para satisfacer sus necesidades, incluyendo requerimientos legales, fiscales, de proceso y necesidades tecnológicas.
* Asegurar el apego de las distintas funciones al sistema de calidad (IMS) para continuar con las certificaciones de calidad ISO 9001, 14001, 27001 y dar seguimiento al programa de GoGreen
* Responsable del mantenimiento del SGC/SGA (ISO 9001 e ISO 14001) es el responsable que la documentación de los procesos involucrados sea consistente con los procesos del negocio y con las herramientas, de manera óptima.
* Responsable de organizar y realizar auditorías internas a la aplicación de sistemas utilizados.
* Manejar efectivamente el sistema de quejas para la correcta respuesta a los...
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Type: Permanent Location: San Pedro Sula, HN-CR
Salary / Rate: Not Specified
Posted: 2026-04-15 07:59:40
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Job Position: Business Development Manager – Customs
Reports To: Head of Customs
Location: YYZ- Mississauga
Company Profile
DHL Global Forwarding is a Freight Forwarding organization that is the expert in global air, ocean and ground Freight Forwarding as well as Customs operations and Compliance. Our passion is to enable international trade utilizing the best teams in the industry.
We simplify our customer operations and maximize their opportunities to achieve results.
DHL Global Forwarding is seeking a Business Development Manager – Customs to join our team based in Mississauga.
The Business Development Manager – Customs is responsible for selling, managing, and growing customs business across a portfolio of strategic customers and new prospective clients.
Acting as the primary commercial and operational contact, this role drives new business acquisition, customer retention, service excellence, regulatory compliance, and profitable growth of the customs product.
The position serves as a key interface between customers, prospects, and internal stakeholders, supporting expansion of the customs customer base and long-term partnership value.
Main tasks & Key Responsibilities:
Strategic Customer & Account Management
* Develop and execute strategic account plans to grow customs revenue across existing customers and newly acquired clients.
* Act as the main commercial and operational contact for assigned key customs accounts.
* Gain a deep understanding of customers’ and prospects’, customs requirements, risk profiles, and business objectives.
New Business Development & Sales Growth
* Actively identify, pursue, and close new customs business opportunities within targeted customer segments.
* Proactively prospect and engage potential customers to expand the customs client portfolio.
* Position and sell customs brokerage, compliance, and value-added customs solutions to new and existing clients.
* Meet or exceed annual new business, revenue, and gross profit targets aligned to defined KPIs.
Growth, Retention & Commercial Ownership
* Identify and capitalize on growth opportunities including service expansion, upselling, and value‑added customs solutions.
* Own full commercial responsibility for assigned accounts, including pricing, growth strategy, and renewals.
* Support customer retention strategies by proactively addressing risks, service gaps, and competitive threats.
* Work closely with sales and pricing teams on tenders, RFQs, renewals, and long-term account growth strategies.
Service Governance & Performance Management
* Lead and coordinate regular Business Reviews (QBRs / MBRs), including KPI performance, SLA compliance, and continuous improvement initiatives.
* Ensure customer SLAs and SOPs are implemented and adhered to within operations.
* Proactively manage escalations and drive res...
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Type: Permanent Location: Mississauga, CA-ON
Salary / Rate: Not Specified
Posted: 2026-04-15 07:58:53
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What will your job look like?
The Director, Specialist Projects serves as an operational leader responsible for delivering high-quality, cost-effective transportation services across multiple locations through close collaboration with operations teams, corporate support functions, and transportation providers.
This role acts as the primary internal liaison between departments and clients, ensuring full contractual compliance, strong partnerships, and consistent service excellence at each assigned location.
This role requires 70% + travel.
What you’ll do:
Division Implementation
* Lead and coordinate all activities required for successful division start-up, including staffing, administration, safety, maintenance, and training
* Serve as a primary point of contact with clients, local leadership, and internal support teams to ensure alignment and readiness
* Ensure divisions are appropriately staffed, fully trained, and operationally prepared prior to go-live
* Maintain contractual and regulatory compliance throughout the implementation process
* Deliver a high-quality, service‐first operational launch, ensuring excellence from day one
Floating coverage
* Provide interim General Manager leadership at assigned divisions, assuming full accountability for operational performance until a permanent leader is in place
* Visit divisions requiring additional support to assess needs, provide hands-on guidance, and implement best practices
* Support assigned locations in improving service delivery, client satisfaction, and financial results through targeted operational interventions
Special Projects
* Partner with the COO on process improvement initiatives and enterprise-wide rollouts of new programs and operational enhancements
* Maintain visibility into planned and active projects, proactively communicating impacts, risks, and progress to key business stakeholders
* Support change management efforts to ensure initiatives are effectively adopted across divisions
Operational Expertise & Compliance
* Maintain deep working knowledge of MTM Transit departments, policies, and compliance programs
* Serve as an operational subject matter expert for Trapeze, Reveal, Eco Lane, and other routing, scheduling, dispatching, and reporting systems
* Provide timely, solutions-oriented support for operational questions and escalations related to MTM Transit
* Develop and maintain a strong understanding of ridership and service policies to support smooth, reliable transportation services
Client Partnership & Safety Leadership
* Promote and model a strong “Safety First” culture with clients, leaders, and frontline staff
* Act as a trusted liaison between MTM Transit and clients, addressing concerns proactively and resolving issues efficiently to maintain strong partnerships
* Ensure consistent, transparent communication with clients and internal stakeholders to support ...
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Type: Permanent Location: Lake Saint Louis, US-MO
Salary / Rate: Not Specified
Posted: 2026-04-15 07:58:47
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Job Position - Air Freight Import Specialist
Reports To: Air Import Team Lead
Location: YYZ- Mississauga
Company Profile
DHL Global Forwarding is a Freight Forwarding organization that is the expert in global air, ocean and ground Freight Forwarding as well as Customs operations and Compliance. Our passion is to enable international trade utilizing the best teams in the industry.
We simplify our customer operations and maximize their opportunities to achieve results.
DHL Global Forwarding is seeking an Air Import Specialist to join our team based in Mississauga.
As an Air Import Specialist at DHL Global Forwarding, you will be responsible for managing and optimizing the import operations process, ensuring timely and efficient delivery of air freight shipments.
You will work closely with customers, carriers, and internal teams to ensure smooth and efficient import operations, compliance with regulations, and exceptional customer service.
Main tasks & Key Responsibilities:
* Manage and coordinate the import process from origin to destination, ensuring compliance with all regulatory requirements.
* Prepare, review, and process all necessary import documentation, including bills of lading, commercial invoices, and customs declarations.
* Liaise with customs brokers and authorities to ensure timely clearance of goods.
* Provide exceptional customer service by addressing client inquiries, resolving issues, and providing shipment status updates.
* Liaise with carriers, freight forwarders, ground handlers and other service providers to secure bookings, monitor shipment status, and resolve any transportation-related issues.
* Maintain accurate records and update shipment information in the company’s logistics management system.
* Ensure all import operations comply with relevant laws, regulations, and company policies.
* Proactively address and resolve any operational issues or exceptions that may arise during the import process.
* Track and monitor shipment milestones, providing timely updates to customers and internal stakeholders.
* Ensure accurate and timely data entry in relevant systems and maintain proper documentation for record-keeping purposes.
* Collaborate with cross-functional teams, including sales, customer service, and operations, to ensure seamless communication and customer satisfaction.
* Strong financial acumen to identify any possible anomalies and have a comprehensive understanding of the Business Finances.
* Stay updated on industry regulations, market trends, and best practices in air freight forwarding and customs compliance
Minimum Requirements (Education, experience and skills):
* High school diploma or equivalent; additional education or certification in supply chain, logistics, or international trade is a plus.
* Proven experience (2-3 years) in air freight forwarding, specifi...
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Type: Permanent Location: Mississauga, CA-ON
Salary / Rate: Not Specified
Posted: 2026-04-15 07:58:34
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Molex is a global leader in the optical industry, renowned for delivering high-performance, field-proven wavelength management solutions.
Our expertise spans components, modules, integrated line-cards, and chassis, with a strong focus on innovation, miniaturization, and manufacturing automation.
Our advanced optical, mechanical, electrical, and software design capabilities support the evolving needs of high-density, high-bandwidth, and flexible optical networks across telecom, datacom, hyperscale datacenters, artificial intelligence, and supercomputing.
We are seeking a Software Development Engineer to join our Optical Line Systems (OLS) Product Development team with a primary focus on large-scale system simulation and digital twin platforms.
This role emphasizes building scalable simulation environments that model complex optical network behavior without reliance on physical hardware.
AI and LLM-based techniques are used as enablers on top of simulation, rather than being the primary focus.
You will develop hardware-independent simulation platforms that support system validation, what-if analysis, and accelerated development cycles-forming the foundation for future AI-assisted and autonomous workflows.
This role can be based in the United States and Canada with travel to our Fremont office and global regions.
What You Will Do
* Design and develop large-scale system simulation frameworks and digital twins for optical network systems.
* Build hardware-independent simulation environments to support software validation, system-level testing, and failure analysis.
* Model complex, distributed system behaviors and interactions.
* Enable simulation-driven validation for DVT/SVT and system integration testing.
* Integrate simulation platforms into CI/CD and automated validation workflows.
* Collaborate with system, validation, and test teams to translate real-world issues into simulation models.
* Leverage AI/LLM techniques to assist with simulation orchestration, analysis, and insight generation when applicable.
* Ensure high code quality, scalability, and maintainability of simulation platforms.
Who You Are (Basic Qualifications)
* Master's or PhD in Computer Science, Software Engineering, Electrical Engineering, or related field with strong system focus
* At least 5 years of hands-on software development experience in system simulation, modeling, or complex software platforms
* Experience designing large-scale system simulation frameworks
* Experience building simulation environments to support software validation, system-level testing, and failure analysis
* Strong proficiency in Python and software development for data- and compute-intensive systems.
* Experience building production-quality simulation or modeling software.
* Solid software engineering fundamentals: testing, version control, documentation, and maintainable design.
* Must have experience working ...
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Type: Permanent Location: Fremont, US-CA
Salary / Rate: Not Specified
Posted: 2026-04-15 07:56:30
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Job Description
Position Summary
The Identity and Access Management (IAM) Administrator plays a critical role in securing the university’s digital ecosystem by managing user identities, enforcing access governance, and ensuring that account lifecycle processes operate reliably and efficiently.
This position is responsible for administering the Okta Identity platform and supporting identity workflows, automation, and provisioning processes across enterprise systems.
The IAM Administrator collaborates closely with Security Services, Enterprise Information Systems, HRIS, and other campus stakeholders to maintain a secure, efficient, and user‑friendly access environment.
This individual will help operationalize modern IAM capabilities, enhance workflow automation, and ensure compliance with institutional security policies, regulatory requirements, and industry best practices.
Key Responsibilities
Identity Platform Administration (Okta)
* Maintain, configure, and optimize the Okta platform, including SSO integrations, MFA policies, group assignments, and identity governance capabilities.
* Monitor platform performance, availability, and security posture, taking corrective action as needed.
* Manage Okta Workflows for automation of provisioning, deprovisioning, approvals, and other lifecycle events.
Account Lifecycle Management
* Oversee end‑to‑end account provisioning and deprovisioning for faculty, staff, students, affiliates, and contractors.
* Partner with HR, IT, and departmental stakeholders to ensure identity data is accurate, timely, and consistent.
* Maintain lifecycle rules, group membership automations, and role‑based access controls to ensure least‑privileged access.
* Support onboarding and offboarding processes, resolving identity or access-related escalations.
Access Governance & Security
* Ensure identity and access processes align with security policies, compliance requirements, and audit expectations.
* Conduct regular access reviews, system entitlement audits, and cleanup of stale or inconsistent identity data.
* Participate in incident response activities when identity-related issues or security events arise.
* Assist in maturing IAM governance, including documentation, standards, and process improvements.
Systems Integration & Automation
* Support integration of new applications into Okta using SAML, OIDC, SCIM, API-based provisioning, and other standards.
* Build and troubleshoot automated workflows for identity-related business processes.
* Collaborate with system owners to map entitlements, roles, and provisioning logic across enterprise systems.
Collaboration & Operational Support
* Partner with the Information Security Services and Enterprise Systems teams to support ongoing IAM initiatives and projects.
* Serve as a subject matter expert for campus stakeholders needing identity or access guidance.
* ...
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Type: Permanent Location: Hoboken, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-15 07:56:16
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Job Description
Position Summary
This position has responsibility for providing ongoing support, maintenance, and technical ownership of the Stevens Workday platform.
The person in this role serves as a steward of Workday configuration and data integrity.
The analyst will partner with functional stakeholders to analyze needs, design solutions, and deliver enhancements that improve efficiency, data quality, and user experience.
All configuration and enhancement work is performed in alignment with established Workday governance processes and under the guidance of the Associate Director, Workday Solutions.
The Workday Solutions Analyst will provide primary support in several areas of Stevens’ Workday HCM, Financials, and Student system including business process administration, security administration, reporting, ticketing support, and research within Workday Community for various functional areas.
As Workday continues to release new functionality, this role will help to ensure AI‑driven capabilities are implemented in a trusted, ethical, and value‑driven manner.
They will evaluate, design, and deploy solutions built on the existing platform to meet future business needs and will help to implement configuration for future Workday modules. The analyst will work collaboratively with other Workday Solutions team members, as well as colleagues from other academic and administrative units.
An analytical and problem-solving mindset, creativity, good communication skills, and a track record of initiative are key characteristics of a successful candidate for this position.
Key Responsibilities
* Configure and modify Workday business processes as required based on functional design and business decisions
* Evaluate, test, determine the impact on configuration, and support the adoption of Workday AI features
* Administer and edit security groups as necessary
* Assist with the creation, maintenance, and scheduling of Workday reports
* Serve as a first line of support for functional areas and end-users via support tickets
* Provide support for new integration development and modifications to existing integrations
* Investigate, troubleshoot, and resolve level 2/3 escalated issues
* Proactively monitor Workday feature release and weekly patch documentation
* Collaborate with Workday stakeholders in functional areas to recommend features for uptake and deploy new features to achieve continuous improvement of the Workday platform
* Develop user procedures, guidelines, documentation, and training materials for the Workday platform
* Proactively and continuously pursue professional development and training
* Perform additional duties as assigned
Required Qualifications
* Bachelor's degree in a business or technology-related field, or equivalent training and experience
* 2+ years of hands-on experience c...
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Type: Permanent Location: Hoboken, US-NJ
Salary / Rate: Not Specified
Posted: 2026-04-15 07:56:15
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Summary
The Information Systems Analyst role is to support and maintain the business applications.
The person will troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required.
The position will communicate with all manufacturing departments and should be capable of serving their various information systems-related needs.
Core Competencies
* Time Management
* Creative and Innovative Thinking
* Development and Continual Learning
* Problem Solving
* Accountability and Dependability
* Research and Analysis
* Decision making and Judgement
* Providing Consultation
* Ethics and Integrity
* Planning and Organizing
* Coaching and Mentoring
* Communication
* Team Work
Job Duties
* Work with end users to identify and deliver required system service levels.
* Support implementation of business applications as required at various Ventra / Flex-N-Gate facilities in the US / Canada.
* Required to travel to various Ventra / Flex-N-Gate facilities in the US / Canada as directed.
* Daily Operations would also include other duties assigned by the Director Information Systems or Information Systems Manager.
Requirements
* Associates Degree in Computer Sciences or equivalent experience
* Experience with CMS (or another ERP system) or relevant industry experience
* Must be a self-starter who can assist the team on multiple projects or tasks concurrently and complete them on time.
* Best practices for manufacturing.
(Real Time) Shop-Floor Reporting: Production, Scrap, and Label generation.
Requirements
* Associates Degree in Computer Sciences or equivalent experience
* iSeries (AS/400) Professional Services experience
* Three plus years CMS (or another ERP system) and relevant industry experience
* Must be a self-starter who can assist the team on multiple projects or tasks concurrently and complete them on time.
* Best practices for manufacturing.
(Real Time) Shop-Floor Reporting: Production, Scrap, and Label generation.
* Query/400 (intermediate level).
* Knowledge of OS/400 (intermediate level)
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Type: Permanent Location: Urbana, US-IL
Salary / Rate: 65000
Posted: 2026-04-15 07:49:48
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Step into a key operations role with the world’s leading logistics provider.
At DHL Global Forwarding, we connect people and businesses across the globe—and we want you to help us deliver excellence every day.
We are searching for our next Ocean Bulk Solutions Specialist to join 'Team Bulk' at our Melbourne Airport office!
What You’ll Do
· Coordinate end-to-end shipment activities, including bookings, documentation, transport and compliance.
· Be the first point of contact for customers—handling updates, exceptions, claims and service issues.
· Manage routing, cost efficiency and accurate invoicing for all shipments.
· Support and train newer team members.
· Resolve daily operational issues and drive process improvements.
· Identify upsell opportunities to support customer growth.
What You Bring
· Freight Forwarding Experience (Exports required)
· CargoWiseOne proficiency (required)
· A proactive, customer-focused mindset.
· Strong attention to detail and commitment to quality.
· Ability to stay positive, adaptable and driven in a fast-paced environment.
· A collaborative, “will to win” approach that supports team success.
Why DHL?
Because our people make us great.
We’re committed to being a workplace where you can grow, thrive and feel valued.
You’ll enjoy:
· Hybrid work options (after onboarding)
· A supportive, high-performing culture
· Wellbeing benefits, including an annual fitness subsidy
If you’re looking for a career, not just a job, apply now and join the world’s most trusted logistics brand.
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Type: Permanent Location: Melbourne, AU-VIC
Salary / Rate: Not Specified
Posted: 2026-04-15 07:47:33
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Job Summary:
Become an integral part of a globally diverse team while working in an Industry leading organization, where our employees come first.
A global leader in talent solutions, we are problem-solvers and servant leaders at our core.
Through our network of specialized companies, our mission is to create significant opportunities for people that shape our world.
Connected is a multi-year strategic program to digitally transform Sales, Recruiting, and Marketing capabilities for Allegis Group and its operating companies. The Salesforce Lead Application Developer role is a core member of the Connected team responsible for researching, designing, developing, and optimizing innovative solutions on the Salesforce platform to enable critical business functions and deliver a great user experience.
Responsibilities
The Lead Developer is responsible for:
* Developing new and enhancing existing solutions, refactoring when needed to optimize implementation and reduce technical debt
* Creating proof-of-concepts and user interface prototypes.
* Defining team design and development standards and complying with platform standards to best leverage the Salesforce platform
* Provide technical leadership from development through execution to deliver high-quality products
* Coaching and mentoring development team members
* Engaging with other teams, providing thought leadership and technical expertise within Connected and across the enterprise
Essential Functions:
* Leads design and architecture of complex salesforce solutions with the architecture, design and product teams and ensuring they align with business goals and technical requirements
* Codes, configures, unit tests (coverage 80%+), supports and continually refactors to improve the code base to enhance existing and new products within an Agile environment
* Oversees the development process of one 8+ person team following SDLC practices ensuring timely delivery of features
* Solves complex technical challenges, triages and resolves defects, optimizes application performance, supports functional/automation testing in and outside of team
* Sets coding standards and best practices for the development team including code quality providing thorough mentoring, feedback and enforcement via PRs and other avenues
* Leads adoption of new technologies, innovative solutions and design patterns that facilitate scalability and maintainability, such as Service Layer, Domain-Driven Design and Dependency Injection
* Communicates status, issues, risks, escalations, and resolutions to team members and stakeholders including complex concepts to technical, business, and leadership audiences
Qualifications
Minimum Education and/or Experience:
* Bachelor's degree in computer science, Information Systems, or equivalent combination of education and work experience
* 8+ years of experience with (1) Salesforce Declarative development usi...
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Type: Permanent Location: Hanover, US-MD
Salary / Rate: 152004
Posted: 2026-04-15 07:47:33
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Sr IT Support Specialist
POSITION PURPOSE
The Senior IT Support Analyst provides advanced global IT support and plays a key role in ensuring the stability, quality, and continuous improvement of BAC’s IT services.
This position operates primarily at an advanced Tier 2 level, handling complex incidents, acting as a functional escalation point within IT Support Services, and mentoring IT Support Analysts.
In addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally.
PRINCIPAL ACCOUNTABILITIES
Principle accountabilities are:
Advanced IT Support & Escalation
* Provide advanced second-level technical support for complex incidents and service requests across end-user computing, collaboration platforms, and enterprise applications.
* Act as an escalation point for IT Support Analysts and coordinate resolution of high-impact or recurring issues.
* Support major incident management activities, including troubleshooting, communication, and coordination with technical teams.
Problem Management & Root Cause Analysis
* Lead or contribute to problem investigations to identify root causes and prevent recurring incidents.
* Collaborate with Infrastructure & Digital Workplace, Application Operations, and Security teams to implement corrective and preventive actions.
* Track and follow up on known errors and improvement actions.
Knowledge & Process Improvement
* Develop, maintain, and review knowledge base articles, standard operating procedures, and troubleshooting guides.
* Ensure knowledge quality, accuracy, and usability for the global support organization.
* Identify opportunities for automation, standardization, and self-service to improve service efficiency.
Mentoring & Team Enablement
* Coach and mentor IT Support Analysts, supporting skills development and consistent support practices.
* Act as a subject matter expert for specific technologies or services within the support domain.
* Promote best practices in customer service, documentation, and incident handling.
Service Management & Collaboration
* Ensure adherence to ITIL-based service management processes, including incident, request, and problem management.
* Support service performance reporting and contribute to continuous service improvement initiatives.
* Work closely with vendors and internal IT teams to ensure effective service delivery and escalation management.
NATURE AND SCOPE
The Senior IT Support Analyst reports to the Manager, IT Service Operations and operates within a global IT support organization.
The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintai...
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Type: Permanent Location: Jessup, US-MD
Salary / Rate: Not Specified
Posted: 2026-04-15 07:47:32
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Gestalte den Erfolg von DHL Express aktiv mit.
DHL Express ist Teil des Konzerns DHL Group und Marktführer im internationalen Expressversand.
Ein Unternehmen, das 1969 Vorreiter im grenzüberschreitenden Expressversand war und nun in über 220 Ländern und Territorien weltweit aktiv ist.
Bei uns zählt der Mensch und deshalb ist unser Ziel, die besten Talente weltweit einzustellen und zu fördern.
Wir bieten unterschiedlichste Jobmöglichkeiten für die persönliche und berufliche Weiterentwicklung.
Wenn du Interesse daran hast, in unsere einzigartige Firmenkultur „As One“ einzutauchen und einen Einblick in die vielseitige Logistikwelt zu erhalten, bewirb dich JETZT und verstärke unser Team als:
CUSTOMS TEAMLEAD (m/w/d)
am Standort Guntramsdorf
DEINE AUFGABEN
Unterstützung des Clearance Produduction Supervisors bei der Führung des Teams, dem Management des operativen Tagesgeschäfts und der Erreichung aller gesetzten Ziele der Abteilung
Verantwortung für einen definierten Teil der Zollabwicklungen (Import, Export, Transit) österreichweit unter Einhaltung aller internen/offiziellen Vorgaben und Richtlinien
Durchführung und Kontrolle der EDV-Verarbeitung von Zolldaten, Erstellung von Qualitätsberichten und Statistiken
Personaleinsatzplanung und Sicherstellung eines korrekten Ressourcenmanagements (inkl.
Überstunden)
Überwachung und Koordinierung des täglichen operativen Betriebs
Unterstützung bei Planung, Einführung, Umsetzung und Evaluierung von Projekten und Prozessoptimierungen
Fachliche Entwicklung bzw.
Schulung der Mitarbeiter
Fachliche und disziplinarische Führung der zugeordneten Mitarbeiter inkl.
Feedbackgesprächen
Ansprechperson für alle Zollbehörden
DEIN PROFIL
* Abgeschlossene kaufmännische oder technische Ausbildung (HTL, FH, Uni, etc.)
* Mindestens 2–3 Jahre Berufserfahrung in einer vergleichbaren Position; Erfahrung im Kundendienst von Vorteil
* Idealerweise Führungserfahrung
* Kenntnisse im Bereich Logistik wünschenswert; Zollkenntnisse von Vorteil
* Analytische, strategische und konzeptionelle Fähigkeiten
* Entscheidungs- und Kommunikationsstärke
* Sehr gute MS Office Kenntnisse (v. a.
Word, Excel)
* Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
DU BIST
* enthusiastisch sowie kunden- und lösungsorientiert
* ergebnisorientiert, belastbar und flexibel
* verantwortungsbewusst und entscheidungsfreudig
* kommunikationsfähig und teamorientiert
* eigenständig und durchsetzungsstark
DIENSTORT & DIENSTZEITEN
Dienstort: 2353 Guntramsdorf
Arbeitszeit: 38,5 Stunden/Woche
WIR BIETEN
* Ein regelmäßig ausgezeichnetes Great Place to Work Unternehmen
* Einzigartige „AS ONE“ Unternehmenskultur in einem dynamischen, internationalen Umfeld
* Möglichkeit von flexiblen Arbeitszeitmodellen (je nach Bereich/Position) wie Teleworking, Gleitzeit etc.
* Intensive, praxisnahe Einschulung via...
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Type: Permanent Location: Guntramsdorf, AT-3
Salary / Rate: Not Specified
Posted: 2026-04-15 07:44:55
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Zadania, które na Ciebie czekają to:
* Procesowanie, przeważanie i sortowanie przesyłek kurierskich
* Rozładunek i załadunek kontenerów i palet lotniczych oraz pojazdów
* Wprowadzanie danych dotyczących przesyłek do systemu
Szukamy właśnie ciebie jeśli:
* Jesteś gotowy/a pracować fizycznie
* Znasz obsługę komputera (pakiet MS Office)
Mile widziane:
* Uprawnienia na wózki widłowe
* Umiejętność obsługi skanera magazynowego
* Doświadczenie w pracy na stanowisku pracownika magazynu
Nasze benefity:
* Kompleksowa opieka psychologiczna Mindgram.
* W pełni finansowane ubezpieczenie na życie Uniqua.
* W pełni finansowana opieka medyczna Medicover w pakiecie specjalistycznym.
* Kafeterie MyBenefit (bilety do kina, teatru, karta MultiSport).
* Bonus 1500zł netto za polecenie do pracy.
* Różnorodny pakiet socjalny (m.in.: wczasy pod gruszą do 900zł netto, bony świąteczne do 1900zł netto, wyprawki szkolne dla pierwszoklasistów oraz z okazji narodzin dziecka).
* Parking dla pracowników (samochodowy i rowerowy).
* Autorski międzynarodowy program szkoleń dla pracowników i managerów wspierający w planowaniu rozwoju (CIS,CIM).
* Unikalny program doceniania pracowników (nagrody jubileuszowe, nagroda Pracownika Roku i Pracownika Kwartału).
* Międzynarodowy turniej piłkarski EuroCup.
* Ogrzewana oraz klimatyzowana hala magazynowa.
* Bezpłatne posiłki regeneracyjne.
....Read more...
Type: Permanent Location: Warszawa, PL-MZ
Salary / Rate: Not Specified
Posted: 2026-04-15 07:42:08
