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Principal Consultant – Global AI & Data Services
Lead the future of sustainability through data, analytics, and AI.
At ERM, this role is not about incremental improvement—it is about defining how the world’s leading organizations use AI and data to solve their most complex environmental, health, safety, and sustainability challenges.
As a Managing / Principal Consultant within Global AI & Data Services, you will operate at the intersection of strategy, technology, and impact—shaping solutions that matter at enterprise and global scale.
Why This Role Matters
Organizations are facing unprecedented expectations around sustainability, transparency, and digital maturity.
AI and advanced data platforms are no longer “nice to have”—they are essential infrastructure for responsible growth.
This role sits at the core of ERM’s digital strategy, enabling clients to turn complex environmental data into trusted insights, scalable systems, and intelligent decision‑making engines that drive real-world outcomes.
What Your Impact Is
* Influence how global organizations design and operationalize AI‑enabled EHS&S and ESG systems
* Shape enterprise‑grade data architectures, governance models, and analytics strategies
* Enable smarter, faster, and more defensible sustainability decisions through advanced analytics and agentic AI
* Mentor teams, elevate technical excellence, and help grow ERM’s Global AI & Data Services capability
* Build lasting client relationships rooted in trust, innovation, and measurable impact
Key Responsibilities
* Lead the design and delivery of advanced analytics, visualization, and AI solutions for global clients
* Develop interactive dashboards and insights using Power BI, Tableau, and Looker Studio
* Architect and oversee data integrations and migrations across platforms such as EQuIS, Enablon, and modern cloud environments (Azure, AWS, GCP)
* Design and maintain scalable data pipelines using SQL, Python, and ETL frameworks
* Partner with clients to define data models, governance frameworks, data quality, and security standards
* Design and implement agentic AI workflows and AI‑enabled use cases supporting EHS&S and sustainability objectives
* Support environmental data analysis across groundwater, surface water, air quality, and biological metrics
* Act as a trusted advisor to senior client stakeholders, translating business strategy into digital solutions
* Contribute to practice development, internal knowledge sharing, and innovation initiatives
What You’ll Bring
Required
* Bachelor’s or Master’s degree in Data Analytics, Environmental Science, Computer Science, or a related field
* 6-8+ years of experience in data analytics, data engineering, environmental data management, or consulting
* Proven expertise in Power BI, Tableau, SQL, and Python
* Hands‑on experience with cloud platforms (Azure, AWS, G...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-31 08:14:21
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Bray Global is seeking a highly detail-oriented Technical Documentation Designer to join our Marketing Communications team and produce professional, customer-facing technical documentation for our valves, actuators, and control systems.
This role is ideal for someone who is an expert in Adobe InDesign, understands how to build and manage documents that rely heavily on illustrations, diagrams, and technical imagery, and can translate complex product information into clear, consistent, and visually well-structured deliverables.
You will own projects from intake through final release—managing your time, coordinating inputs with cross-functional partners, and delivering on deadlines. We’re looking for a motivated, forward-thinking contributor who continuously looks for ways to improve quality and efficiency, including exploring responsible use of AI-assisted tools as our content workflows evolve.
Key Responsibilities:
* Create and Maintain Technical Documentation: Plan, develop, update, and manage installation/operation manuals (IOMs), technical datasheets, maintenance instructions, troubleshooting guides, and product catalogs for valves, actuators, and control systems.
* Product Understanding: Collaborate closely with engineers, product managers, and other stakeholders to understand product specifications, features, and use cases so documentation is technically correct and customer-ready.
* Content Design and Structure: Structure documentation for usability and accessibility (logical flow, clear headings, tables, callouts, and consistent terminology).
Use diagrams, illustrations, and annotated imagery to clarify installation and operating steps.
* Simplify Complex Information: Translate complex technical concepts into clear, concise, and visually scannable content for engineers, technicians, end users, and installers.
* InDesign-First Layout, Templates, and Standards: Build documents in Adobe InDesign using strong typographic hierarchy, consistent styles, master pages, grids, and reusable templates.
Maintain a consistent look and feel across product lines and ensure files are organized for long-term reuse.
* Production, Exports, and Release Readiness: Prepare documents for print and digital delivery (press-quality and interactive PDFs as needed), package InDesign files correctly, and ensure linked assets, fonts, and graphics meet required standards.
* Quality and Technical Accuracy: Proofread and review content for clarity, consistency, and correctness of specifications, terminology, and safety/operational instructions.
Ensure documentation aligns to internal standards and any applicable regulatory or customer requirements.
* Version Control and File Governance: Manage working files and released outputs, track revisions, and ensure the correct, most up-to-date documents are available to internal teams and customers.
* Cross-Functional Stakeholde...
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Type: Permanent Location: Houston, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-31 08:14:18
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Arc Health, a division of Harris, is seeking an Implementation Consultant (bilingual Fr/en) – Healthcare / EHR who is bilingual and will help deliver next-generation EHR solutions to healthcare organizations.
In this role, you will work directly with clients to configure, implement, and optimize workflows, playing a key part in improving patient care through technology.
You'll collaborate with cross-functional teams and guide customers through successful system adoption.
Why Join Harris Arc Health?
* Work on modern EHR implementations that directly impact patient outcomes
* High-visibility role with meaningful client interaction
* Opportunity to build deep expertise in healthcare technology and workflows
* Dynamic environment with a mix of remote work and client engagement
If you're passionate about improving healthcare through technology, we'd love to hear from you.
This remote role welcomes candidates anywhere in Canada and the US.
This role requires up to 50% during key project phases.
Salary:
85K - 100K CAD
What your impact will be:
* Gather and document client workflow and business requirements
* Configure and implement EHR solutions tailored to customer needs
* Analyze client processes and recommend workflow improvements and system optimizations
* Deliver end-user training and develop supporting documentation and guides
* Manage project issues and escalations, ensuring timely resolution
* Collaborate with cross-functional teams to meet project milestones and deliverables
* Support change requests, including impact analysis and effort estimation
* Track implementation activities and issues using CRM and project tools
* Contribute to successful project delivery aligned with timelines and performance goals
What we are looking for:
* Bilingual (French & English) - required to support clients in Quebec and internationally
* Experience implementing or supporting EHR/EMR or healthcare IT systems
* Ability to travel up to 50% during key project phases
* Strong communication and presentation skills, with the ability to simplify complex concepts
* Proven ability to manage multiple priorities in fast-paced, client-facing environments
* Self-driven and resourceful problem solver
* Experience with tools such as Smartsheet, Confluence, JIRA, CRM systems
* Proficiency with Microsoft Office (Excel, Word, PowerPoint)
* Bachelor's or technical degree in a clinical or relevant field preferred
What would make you stand out:
* Experience with Quebec healthcare workflows
* Hands-on experience implementing EHR/EMR systems
* Strong understanding of hospital operations and clinical processes
* Ability to translate clinical workflows into system configuration
What we can offer:
* 3 weeks' vacation and 5 personal days
* Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
...
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Type: Permanent Location: Quebec City, CA-QC
Salary / Rate: 110000
Posted: 2026-05-31 08:09:57
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Your Job
Koch Ag & Energy Solutions, LLC.
(KAES) is seeking a Database Administrator to support our SQL Server and modern databases that serve a variety of KAES users.
As a database administrator in KAES, you will work with a team of DBAs to administer SQL Server and other modern databases, ensuring high availability, patching, performance tuning, backup/recovery, and supporting development and production systems across on-prem and cloud platforms.
We are keenly aware that the technology diversity in the marketplace and its impact in business are ever increasing.
KAES IT continues to understand, synthesize, and recommend technologies that will enhance the value KAES can create for our customers.
The KAES DBA is an IT Professional who will have the ability to troubleshoot and diagnose database issues.
In this role, you will work with a team of DBAs to administer SQL Server and other modern databases, ensuring high availability, patching, performance tuning, backup/recovery, and supporting development and production systems across on-prem and cloud platforms.
Our culture is defined by the Principle Based Management ™ philosophy which guides everyday decision making and provides employees with opportunities to contribute and personally benefit from the value they create.
This role is expected to be based at our corporate office in Wichita, Kansas.
Our Team
Koch Ag & Energy Solutions (KAES) is a leading innovator in value-added solutions for the agriculture, energy, and chemical markets.
Our Team Our Platform Engineering team provides advanced support, design, and maintenance for technologies both on premises and in the cloud.
As a Database Administrator on this team you will provide beginning to end support of our databases including implementation/architectural planning, and daily support.
This role is not eligible for Visa Sponsorship
What You Will Do
* Troubleshoot access issues, grant least privileged access to databases
* Apply security patches/updates to dev/uat/prod database servers for end users or support to test
* Review database/monitoring logs for troubleshooting performance or application issues
* Assist in planning database upgrades accommodating business requirements
* Add disk space to an Amazon EC2 instance or building a new EC2 database server
* Help an end user with a connectivity issue to a supported database
* Troubleshoot performance issues, identifying problematic queries or indexes and providing solutions for system slowdowns
* Work with your team to troubleshoot a process through multiple systems
* Automate log cleanup to preserve server disk space
* Documenting solutions in the knowledgebase
Who You Are (Basic Qualifications)
* Intermediate experience administering Microsoft SQL Server in production environments
* Scripting for task automation processes
* Hands-on experience with backups and restores (full/diff/log), and demonstrated ability to pe...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-05-31 07:52:32
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At Actus Nutrition, our focus is to create high-quality ingredients designed to optimize health and nutrition.
We are passionate and dedicated people.
Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios. Both divisions are backed by the speed, execution, and passion it takes to exceed the expectation of our customers.
We are currently seeking a Warehouse Operator join the Paris, IL team.
Shift: 6:00am-6:00pm Thursdays and Fridays, possible half days Saturdays occasionally
Pay: $19.40
Responsibilities:
* Manage the incoming and outgoing shipments of the warehouse
* Operate the stretch wrapper and forklift
* Document shipments
Requirements
* Ideal candidates will have previous warehouse and receiving experience
* Previous forklift experience REQUIRED
Actus Nutrition prides itself on advancement opportunities for our current workforce to promote from within.
We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program. The starting salary range for this position for candidates located in Illinois or reporting to a supervisor located in Illinois is $19.40 USD hourly.
Applicable pay within the posted range may vary based on factors including but not limited to skill set and depth of experience.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
OPEN
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Type: Permanent Location: Paris, US-IL
Salary / Rate: Not Specified
Posted: 2026-05-31 07:32:07
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Your Job
The Sr.
Network Security Engineer (Zscaler Specialist) will be part of a global infrastructure organization responsible for designing, implementing, and delivering enterprise-grade secure access solution using cloud-delivered security, particularly Zscaler platform.
This role will be instrumental in designing, implementing, and managing secure access solutions that protect enterprise users, applications, and data in a modern, cloud & on-prem environment.
The engineer will work closely with architecture, security, operations, and vendors to ensure high-quality, scalable, and secure access.
Our Team
The KOCH Technologies Infrastructure team provides reliable, flexible, and secure connectivity solutions that enable business solutions and perpetual transformation.
We manage network and network security infrastructure, including wide area networking, local area networking, wireless, firewalls, datacenter networking, load balancing, endpoint security, and proxies.
We provide enterprise infrastructure monitoring for IT components across the enterprise.
We are currently focused on the following transformation strategies: talent, proactive management, process optimization and automation, security by design, and adopting a service focused organization.
This role can be based in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay , WI and requires an in office presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Design, implement, and manage Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions in alignment with Zero Trust Architecture (ZTA) principles.
* Define and enforce Zero Trust policies based on user identity, device posture, application context, and risk signals.
* Architect least-privileged access models ensuring users are granted access only to specific applications-not entire networks.
* Implement and optimize application segmentation and user-to-app access policies using ZPA.
* Continuously evaluate and improve trust evaluation mechanisms, including device compliance, user behaviour, and session context.
* Deploy and optimize SSL/TLS inspection, secure web gateway policies, CASB controls, and DLP frameworks within ZIA as part of Zero Trust data protection strategy.
* Monitor user experience and performance using ZDX and troubleshoot connectivity or latency issues.
* Collaborate with network, security, and vendor teams to ensure seamless and secure connectivity.
* Perform log analysis, incident response, and threat mitigation using Zscaler logs and SIEM tools.
* Ensure compliance with security standards and best practices.
* Stay updated with evolving Zero Trust frameworks and industry best practices.
* Document architecture, configurations, and operational procedures.
* Contribute to automation and standardization efforts (Ansible, Terraform, APIs).
* Identify ineffi...
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Type: Permanent Location: Green Bay, US-WI
Salary / Rate: Not Specified
Posted: 2026-05-30 09:04:13
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Your Job
The Sr.
Network Security Engineer (Zscaler Specialist) will be part of a global infrastructure organization responsible for designing, implementing, and delivering enterprise-grade secure access solution using cloud-delivered security, particularly Zscaler platform.
This role will be instrumental in designing, implementing, and managing secure access solutions that protect enterprise users, applications, and data in a modern, cloud & on-prem environment.
The engineer will work closely with architecture, security, operations, and vendors to ensure high-quality, scalable, and secure access.
Our Team
The KOCH Technologies Infrastructure team provides reliable, flexible, and secure connectivity solutions that enable business solutions and perpetual transformation.
We manage network and network security infrastructure, including wide area networking, local area networking, wireless, firewalls, datacenter networking, load balancing, endpoint security, and proxies.
We provide enterprise infrastructure monitoring for IT components across the enterprise.
We are currently focused on the following transformation strategies: talent, proactive management, process optimization and automation, security by design, and adopting a service focused organization.
This role can be based in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay , WI and requires an in office presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Design, implement, and manage Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions in alignment with Zero Trust Architecture (ZTA) principles.
* Define and enforce Zero Trust policies based on user identity, device posture, application context, and risk signals.
* Architect least-privileged access models ensuring users are granted access only to specific applications-not entire networks.
* Implement and optimize application segmentation and user-to-app access policies using ZPA.
* Continuously evaluate and improve trust evaluation mechanisms, including device compliance, user behaviour, and session context.
* Deploy and optimize SSL/TLS inspection, secure web gateway policies, CASB controls, and DLP frameworks within ZIA as part of Zero Trust data protection strategy.
* Monitor user experience and performance using ZDX and troubleshoot connectivity or latency issues.
* Collaborate with network, security, and vendor teams to ensure seamless and secure connectivity.
* Perform log analysis, incident response, and threat mitigation using Zscaler logs and SIEM tools.
* Ensure compliance with security standards and best practices.
* Stay updated with evolving Zero Trust frameworks and industry best practices.
* Document architecture, configurations, and operational procedures.
* Contribute to automation and standardization efforts (Ansible, Terraform, APIs).
* Identify ineffi...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-30 09:04:13
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Your Job
The Sr.
Network Security Engineer (Zscaler Specialist) will be part of a global infrastructure organization responsible for designing, implementing, and delivering enterprise-grade secure access solution using cloud-delivered security, particularly Zscaler platform.
This role will be instrumental in designing, implementing, and managing secure access solutions that protect enterprise users, applications, and data in a modern, cloud & on-prem environment.
The engineer will work closely with architecture, security, operations, and vendors to ensure high-quality, scalable, and secure access.
Our Team
The KOCH Technologies Infrastructure team provides reliable, flexible, and secure connectivity solutions that enable business solutions and perpetual transformation.
We manage network and network security infrastructure, including wide area networking, local area networking, wireless, firewalls, datacenter networking, load balancing, endpoint security, and proxies.
We provide enterprise infrastructure monitoring for IT components across the enterprise.
We are currently focused on the following transformation strategies: talent, proactive management, process optimization and automation, security by design, and adopting a service focused organization.
This role can be based in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay , WI and requires an in office presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Design, implement, and manage Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions in alignment with Zero Trust Architecture (ZTA) principles.
* Define and enforce Zero Trust policies based on user identity, device posture, application context, and risk signals.
* Architect least-privileged access models ensuring users are granted access only to specific applications-not entire networks.
* Implement and optimize application segmentation and user-to-app access policies using ZPA.
* Continuously evaluate and improve trust evaluation mechanisms, including device compliance, user behaviour, and session context.
* Deploy and optimize SSL/TLS inspection, secure web gateway policies, CASB controls, and DLP frameworks within ZIA as part of Zero Trust data protection strategy.
* Monitor user experience and performance using ZDX and troubleshoot connectivity or latency issues.
* Collaborate with network, security, and vendor teams to ensure seamless and secure connectivity.
* Perform log analysis, incident response, and threat mitigation using Zscaler logs and SIEM tools.
* Ensure compliance with security standards and best practices.
* Stay updated with evolving Zero Trust frameworks and industry best practices.
* Document architecture, configurations, and operational procedures.
* Contribute to automation and standardization efforts (Ansible, Terraform, APIs).
* Identify ineffi...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-30 09:04:12
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Your Job
The Sr.
Network Security Engineer (Zscaler Specialist) will be part of a global infrastructure organization responsible for designing, implementing, and delivering enterprise-grade secure access solution using cloud-delivered security, particularly Zscaler platform.
This role will be instrumental in designing, implementing, and managing secure access solutions that protect enterprise users, applications, and data in a modern, cloud & on-prem environment.
The engineer will work closely with architecture, security, operations, and vendors to ensure high-quality, scalable, and secure access.
Our Team
The KOCH Technologies Infrastructure team provides reliable, flexible, and secure connectivity solutions that enable business solutions and perpetual transformation.
We manage network and network security infrastructure, including wide area networking, local area networking, wireless, firewalls, datacenter networking, load balancing, endpoint security, and proxies.
We provide enterprise infrastructure monitoring for IT components across the enterprise.
We are currently focused on the following transformation strategies: talent, proactive management, process optimization and automation, security by design, and adopting a service focused organization.
This role can be based in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay , WI and requires an in office presence with flexibility.
This role is not eligible for VISA sponsorship.
What You Will Do
* Design, implement, and manage Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA), and Zscaler Digital Experience (ZDX) solutions in alignment with Zero Trust Architecture (ZTA) principles.
* Define and enforce Zero Trust policies based on user identity, device posture, application context, and risk signals.
* Architect least-privileged access models ensuring users are granted access only to specific applications-not entire networks.
* Implement and optimize application segmentation and user-to-app access policies using ZPA.
* Continuously evaluate and improve trust evaluation mechanisms, including device compliance, user behaviour, and session context.
* Deploy and optimize SSL/TLS inspection, secure web gateway policies, CASB controls, and DLP frameworks within ZIA as part of Zero Trust data protection strategy.
* Monitor user experience and performance using ZDX and troubleshoot connectivity or latency issues.
* Collaborate with network, security, and vendor teams to ensure seamless and secure connectivity.
* Perform log analysis, incident response, and threat mitigation using Zscaler logs and SIEM tools.
* Ensure compliance with security standards and best practices.
* Stay updated with evolving Zero Trust frameworks and industry best practices.
* Document architecture, configurations, and operational procedures.
* Contribute to automation and standardization efforts (Ansible, Terraform, APIs).
* Identify ineffi...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-05-30 09:04:10
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Company
Federal Reserve Bank of Dallas
We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all.
These efforts take a team of dedicated individuals doing many different jobs.
Together we’re creating a workplace where Aptos talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.
Location: #LI-Onsite.
If you need assistance or a reasonable accommodation, please notify your Talent Acquisition Consultant.
Here is your opportunity to work on a product with a huge role in this organization’s charter.
You will be building a new platform for the Federal Reserve Supervision & Regulation Department.
This involves re-inventing old processes and tools combining onto a new platform for both the Federal Reserve System along with partner agencies.
This role reports to a Sr.
Manager in ITS.
You Will:
Develop user interfaces, process models, and data storage in a low code development environment of the Appian platform.
Work closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions.
* Involve in the full systems life cycle and responsible for designing, coding, testing, implementing, maintaining, and supporting application software that is delivered on time and within budget.
* Make recommendations towards the development of new code or reuse of existing code on the Appian platform.
* Align the solutions with business and IT strategies and comply with the organization's architectural standards.
* Participate in component and data architecture design, performance monitoring (optional)
* Note: some responsibilities may change based on candidate’s experience
You Have:
* Degree/Certificate in Technology related field.
* Appian low code platform certifications (desired).
* Proficiency in SQL & experienced in RDBMS
* Experience in working in a team using Agile methodology.
* Experience levels (2-6 years) on the Appian (preferred) or other low code platform.
* Experience in systems analysis, design and a solid understanding of development, quality assurance and integration methodologies.
* Equivalent education and/or experience that may be substituted for any of the above requirements.
Our Benefits:
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
* Comprehensive healthcare options (Medical, Dental, and Vision)
* 401K match, and a fully funded pension plan
* Paid vacation, holidays, and volunteer hours; flexible work environment
* Generously subsidized public transportation and free parking
* Annual tuition reimbursement
* Professional development programs, training and conferences
* And more...
Notes:
This position may be filled at various levels based on candidate...
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Type: Permanent Location: Dallas, US-TX
Salary / Rate: Not Specified
Posted: 2026-05-30 08:55:26
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IntelliTrans, (ITL), a subsidiary of Roper Technologies, Inc.
(NYSE: ROP) is seeking a Project Manager to join our team hybrid in Atlanta, GA or Conway, Arkansas.
IntelliTrans is seeking an experienced, results-driven Project Manager to lead the end-to-end delivery of customer implementations of our enterprise Transportation Management System (TMS) and bespoke software development engagements.
This role sits at the intersection of technical project execution and customer partnership — requiring a leader who can manage complex, multi-stream projects ($30K–$500k) while delivering an exceptional customer experience from contract through go-live and beyond.
This is a hands-on delivery role.
The right candidate does not simply track and report — they roll up their sleeves, dig into root causes, drive decisions, and personally clear the path to on-time, on-budget delivery.
You bring deep SaaS implementation expertise, a command of Agile/SDLC delivery, and the executive presence to engage confidently at all levels, while never losing sight of the work that needs to get done.
Essential Duties and Responsibilities include the following.
Other duties may be assigned.
Project Delivery & Execution
* Own end-to-end delivery for TMS customer implementations and custom software projects — accountable for outcomes, not just oversight.
* Develop and actively manage detailed cross-functional implementation plans; intervene early and decisively when scope, cost, timeline, or quality are at risk.
* Identify risks and cross-stream dependencies; go beyond flagging issues by personally driving resolution — engaging the right people, facilitating decisions, and unblocking progress.
* Lead change control with discipline: evaluate every change request for impact on schedule, budget, and quality before committing.
* Manage project financials hands-on — budget tracking, forecasting, and earned value reporting — and course-correct proactively, not reactively.
Customer Engagement
* Serve as the primary point of contact for customer project sponsors and stakeholders, building trust through transparency and consistent follow-through.
* Run structured project reviews and executive-level status meetings that drive action — not just updates; surface issues early and present solutions alongside problems.
* Coordinate seamless hand-offs across Sales, Customer Success, Operations, Managed Services, and Support; personally resolve gaps when cross-functional alignment breaks down.
* Translate complex technical concepts into clear, actionable communication for non-technical customer audiences; adapt style and depth to the audience.
Team Leadership & Collaboration
* Lead Implementation Managers and delivery contributors through customer setup, configuration, UAT, training, and go-live — coaching and holding the team accountable for results.
* Work shoulder-to-shoulder with onshore and offshore developme...
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Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:54:13
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About Altera :
Altera, a member of the N.
Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world.
These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions.
At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe.
A new age in healthcare technology has just begun.
Job Title: Sr Software Engineer
This purpose of this role is to support Altera Canada in implementing Sunrise and other solutions including Altera Patient Flow and dbMotion.
You’ll work alongside our project manager, implementation consultants, solution architects and other key resources with the goal of successfully rolling out Canadian centric solutions.
Role Summary
We are seeking an Sr Software Engineer to design, develop, and maintain scalable software solutions that support business, operational, and product needs.
This role is intended for a strong hands-on developer who can build reliable applications, integrate systems, work with APIs and databases, and contribute to modern engineering practices.
While experience with data analytics, reporting, visualization, ETL, Power BI, Python, or predictive analytics is valuable, this role is first and foremost a software engineering position.
The ideal candidate will bring strong development fundamentals and may also have experience supporting data-driven applications, dashboards, or analytical workflows.
Required Experience
* 4-7 years of experience in software development or application development
* Strong hands-on experience developing, testing, and maintaining software applications
* Experience with modern programming languages such as C#, .NET, JavaScript/TypeScript, Angular, or similar technologies
* Strong understanding of object-oriented programming principles
* Experience designing and consuming RESTful APIs
* Experience working with relational databases and writing complex SQL queries
* Experience with source control and collaborative development using tools such as Git, Azure DevOps, or GitHub
* Understanding of software development lifecycle practices, including requirements analysis, design, development, testing, deployment, and support
* Experience working in Agile/Scrum environments
* Strong troubleshooting, problem-solving, and analytical skills
* Excellent written and verbal communication skills
Required Technical Skills
* Application development using .NET/C# or comparable enterprise technologies
* Front-end or web application development using Angular, React, JavaScript, TypeScript, HTML, and CSS, or similar tools
* Database development using SQL, T-SQL, PL/SQL, or equivalent
* API development and integration
* Debugging, code review, a...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 747452
Posted: 2026-05-30 08:53:43
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Altera, a member of the N.
Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world.
These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions.
At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe.
A new age in healthcare technology has just begun.
Job Title: Expert Software Engineer
This purpose of this role is to support Altera Canada in implementing Sunrise and other solutions including Altera Patient Flow and dbMotion.
You’ll work alongside our project manager, implementation consultants, solution architects and other key resources with the goal of successfully rolling out Canadian centric solutions.
Role Summary
We are seeking an Expert Software Engineer to design, develop, and maintain scalable software solutions that support business, operational, and product needs.
This role is intended for a strong hands-on developer who can build reliable applications, integrate systems, work with APIs and databases, and contribute to modern engineering practices.
While experience with data analytics, reporting, visualization, ETL, Power BI, Python, or predictive analytics is valuable, this role is first and foremost a software engineering position.
The ideal candidate will bring strong development fundamentals and may also have experience supporting data-driven applications, dashboards, or analytical workflows.
Required Experience
* 5–6 years of experience in software development or application development
* Strong hands-on experience developing, testing, and maintaining software applications
* Experience with modern programming languages such as C#, .NET, JavaScript/TypeScript, Angular, or similar technologies
* Strong understanding of object-oriented programming principles
* Experience designing and consuming RESTful APIs
* Experience working with relational databases and writing complex SQL queries
* Experience with source control and collaborative development using tools such as Git, Azure DevOps, or GitHub
* Understanding of software development lifecycle practices, including requirements analysis, design, development, testing, deployment, and support
* Experience working in Agile/Scrum environments
* Strong troubleshooting, problem-solving, and analytical skills
* Excellent written and verbal communication skills
Required Technical Skills
* Application development using .NET/C# or comparable enterprise technologies
* Front-end or web application development using Angular, React, JavaScript, TypeScript, HTML, and CSS, or similar tools
* Database development using SQL, T-SQL, PL/SQL, or equivalent
* API development and integration
* Debugging, code review, and per...
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Type: Permanent Location: Mumbai, IN-MH
Salary / Rate: 1149282
Posted: 2026-05-30 08:53:41
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your role: Solution Architect
Elanco IT is evolving to meet the quickening pace of innovation, proactively partnering to create new value through innovative digital products, services, and insights for both internal business partners and external customers.
As a Solution Architect, you will provide technical thought leadership and contribute to the business vision.
You will have the autonomy to make key design decisions and influence technology investments and product roadmaps, you will participate in discovery and pre discovery to help ensure our product teams are setup for success.
This role requires technical breadth and depth in application architecture, software engineering, and SaaS solutions, as well as a proven track record of enterprise delivery.
In this role, you will support key product groups and products across our enterprise, partnering with Product Managers, Product Designers, and Principal Engineers to ensure the holistic direction of a product is enabled by enterprise technology investments. Additionally, solution architects are critical in ensuring that technology solutions align with enterprise architecture principles, standards, and reference architectures.
Your Responsibilities:
To be successful, you should be a highly motivated individual with an innovative and strategic mindset, a bias for action, proactive communication skills, and the ability to form and communicate a strong perspective.
You must be able to articulate and translate complex technical topics to stakeholders, help lift the technical competency of teams, collaborate with internal/external partners, ensure alignment with architectural principles and standards, and drive tangible business outcomes.
Supporting product groups and associated products
* Contribute to the technical strategic vision and roadmap within a product group or series of related products ensuring the technology ecosystem supports the needs of the product teams.
* Own key architecture assets including the city map and reference architecture to influence the right investments across a product group with a focus not only...
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Type: Permanent Location: Hook, GB-HAM
Salary / Rate: 158000
Posted: 2026-05-30 08:51:06
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role: R&D Site Operations Associate
The position primarily supports the R&D IAC LT team while collaborating across business units, administrative communities, and external vendors.
Reporting to the R&D IAC Site Head, the role requires strong organizational skills, excellent communication skills, cross-functional coordination, and a proactive approach to supporting site operations.
Responsibilities include managing a wide range of administrative tasks, ensuring effective communication with internal and external stakeholders, and coordinating key site activities.
Your Responsibilities:
Strategic Initiative Implementation
* Assist with implementation of R&D's strategic initiatives
* Provide framework for decision-making and track progress
* Ensure alignment with leaders accountable for changes
* Serve as communication liaison with wider organization
* Drive R&D initiatives and establish strong working relationships outside work group
* Influence without authority, leveraging relationships and networks to achieve outcomes
* Apply analytical thinking to identify root causes and deliver innovative solutions to complex challenges
* Excel in stakeholder management, navigating ambiguity and aligning diverse priorities
Content Creation & Communication
* Prepare and maintain content - reports, townhall presentations, executive briefings, onboarding materials
* Develop intranet pages, leader emails, digital signage, quarterly newsletters
* Create dashboards, campaigns, surveys, and content calendars
* Design creatives (posters) and organization website/SharePoint pages
* Adopt AI/new age tools and creative approaches to curate content
Project Planning & Leadership Support
* Develop comprehensive project plans, dashboards, and reports for leadership review
* Support GOAT Lead Team with content, meeting slides, and dashboards
* Create and collaborate on videos for special occasions and organizational showcases
* Develop related multimedia content
Operational Support
* Partner with floor operations team on end-to-end office...
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Type: Permanent Location: Bengaluru, IN-KA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:51:02
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
We are looking for a passionate Principal Network Engineer to help us deliver and run a suite of new technology solutions for the entire company.
The Principal Network Engineer role is accountable for delivering a variety of technical products, working as part of the Network Team alongside other engineers and architects.
The Principal Network Engineer will be part of the team that is responsible for the development and support of the Elanco’s Network Platform.
The Team works closely with the Technical Service Owners and Operations Team to constantly raise the reliability bar for our services, providing guidance for the adoption of modern technologies and zero-trust strategy in all stages of the service development life cycle.
Your Responsibilities
* Leading large-scale projects within the organization
* Setting technical direction, strategic guidance and long-term vision for engineering teams
* Influencing company-wide engineering practices and standards
* Collaborating with cross-functional teams and stakeholders at all levels
* Solving complex, high-impact problems with innovative solutions
* Drives continuous improvement and innovation within the organization
* Proactively research new and emerging technologies and approaches to enhance the network infrastructure posture of Elanco.
* Engaging in the community (internally and externally) across multiple channels, looking to share, educate and inspire.
* Mentor and coach senior and junior engineers.
This includes helping them to develop their technical skills and grow their careers.
* Communicate technical information to non-technical stakeholders.
This could involve writing documentation, giving presentations, or meeting with clients.
* Represent the team in meetings with other teams and stakeholders.
This could involve discussing technical issues, providing status updates, or negotiating with other teams.
* Contribute to the overall technical strategy of the organization.
This could involve identifying new technologies or solutions that could be adopted or helping to develop the orga...
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Type: Permanent Location: Hook, GB-HAM
Salary / Rate: 85000
Posted: 2026-05-30 08:50:59
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At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.
At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.
We believe that diversity is the driving force behind innovation, creativity, and overall business success.
Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
You role: Lead Platform Engineer
Position Description:
This role is part of our new enterprise platform engineering team focused on driving secure, reliable, efficient practice across our business and IT teams.
This role will engage in the build, and iteration of our advanced cloud automation patterns, as well as developing solutions to automate manual process across business and IT.
This is an incredibly exciting opportunity to not only work with the latest toolsets but to contribute to the continued growth of a new highly skilled engineering organisation.
The role is great for the engineer who is looking at improvements on the wide scale, affecting multiple engineering products.
To be successful in an engineering role in Elanco requires a highly motivated individual, who thrives working with stakeholders and regulated processes.
Innovative mindset and a willingness to drive tangible outcomes would be beneficial.
Your Responsibilities:
* Collaborate with Principal Engineers and Product Managers to define the direction of platform and automation capabilities, shape team ways of working, and contribute to innovation and adoption.
Communicate progress, results, and insights to stakeholders, and guide regulatory processes for engineering systems.
* Engage in coding, building, governance, and maintenance of solutions; deliver high-quality outputs within a scrum team; design and implement automation to replace manual IT and business processes; and use CI/CD techniques to modernize software development.
* Manage and support the product backlog, ensuring technical feasibility and readiness for engineering execution.
Support internal and external application teams by removing barriers to building, deploying, and utilizing engineering products.
* Mentor and guide junior engineers and participants in student programs; cultivate continuous growth and development within the engineering organisation; and foster a culture of collaboration and shared success.
* Work closely with distributed teams across the business to facilitate adoption of core platform capabi...
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Type: Permanent Location: Hook, GB-HAM
Salary / Rate: 63000
Posted: 2026-05-30 08:49:36
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Your Job
Flint Hills Resources (FHR) is seeking an Application Support Analyst.
In this fast-paced role, you will be responsible for supporting the compute infrastructure and software technology stacks that enable large-scale acquisition, transformation, and delivery of data critical to business operations.
You will contribute to the monitoring, lifecycle management, configuration, and incident response of a diverse technology environment, including on-premises servers and virtualization platforms, cloud-based systems, and internally developed ETL applications, helping to ensure the reliability, performance, and availability of production data pipelines and underlying infrastructure through proactive issue identification, root cause analysis, and continuous improvement of system stability and scalability.
Our Team
You will be part of a small, highly collaborative team with end-to-end ownership of the technology stack, offering a unique opportunity to build broad expertise across infrastructure, data pipelines, and application support.
The team combines an agile, close-knit dynamic with the resources and scale of a large enterprise, while maintaining direct exposure to business workflows and key stakeholders.
This environment fosters a strong connection between technology and business outcomes within an organization that views technology as a key driver of transformation and innovation.
What You Will Do
* Monitoring and Incident Response: Monitor for, and respond to, failure modes across diverse IT infrastructure and software platforms impacting the reliable delivery of data; Requires breadth of knowledge and critical thinking to fault isolate and resolve complex technical problems
* Performance Monitoring & Capacity Planning: Monitor and optimize system performance with tools like PRTG and Tanium; establish baselines and perform capacity planning for growth and resilience
* Infrastructure Lifecycle Management: Participate in lifecycle management responsibilities, including patching, inventory, configuration management and documentation
* Relationship Development: Develop and maintain relationships with key customers and stakeholders
Who You Are (Basic Qualifications)
* Experience supporting production applications and underlying IT infrastructure, including compute systems, virtualization platforms, and cloud environments
* Experience with incident management, performing root cause analysis, and maintaining system stability in a fast-paced, production support environment
* Working knowledge of operating systems (Windows and/or Linux) with the ability to troubleshoot application and system-level issues, along with a solid understanding of basic networking concepts
* Hands-on experience with system monitoring and observability tools (e.g., Splunk, Grafana, or similar), including alerting, log analysis, and performance tuning to ensure application availability and reliability
* Exposure to scripti...
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Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-05-30 08:12:05
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Your Job
Georgia-Pacific is now hiring a Quality Manager at our corrugated facility in Sheboygan, WI.
As a member of the plant leadership team, the Quality Manager is responsible formanaging quality and processeswhile partneringwith the operations, commercial teams, and customers to ensure we produce and deliver corrugated products that meet our customers' needs.
Our Team
The team at Sheboygan specializes in corrugator/ converting for box making, where they support the self -actualization of their employees.
This position provides opportunities for promotion both in Sheboygan as well as many other Georgia-Pacific and Koch facilities across the country.
Come join our team! To learn more about this facility and our Packaging division, please visit: www.gppackaging.com
What You Will Do
* Foster a culture of continuous improvement to improve process control, quality, yields, and reduce defects
* Lead quality process improvements within the facility
* Interface with internal and external customers to assure quality expectations are met
* Lead quality training initiatives for employees
* Champion Product Stewardship Food Safety process
* Facilitate team meetings to improve the quality process
* Manage Monthly Quality Report for Leadership Team
* Assure vendors are meeting our material specifications
* Track, monitor, and report to leadership and teams on quality performance
* Be part of the leadership team that drives safety performance within the facility
* Administer corporate computer systems involving plant floor data collection and customer complaints
* Manage all measuring equipment to ensure GP compliance
Who You Are (Basic Qualifications)
* Previous leadership experience managing quality and process improvements in a manufacturing, industrial, or military environment
* Previous Root Cause Analysis (RCA) and/or Cause Mapping experience
* Previous experience with managing and maintaining customer relations through written and verbal follow-up that includes email correspondence and video conferencing, as well as onsite visits
* Previous experience with quality management systems
* Must have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship
What Will Put You Ahead
* Bachelor's Degree or higher in a STEM Discipline
* Statistical Process Control experience
* Lean/Six Sigma experience
* Previous experience working with BVP and KIWI information systems
* HAACP Certification
* Previous experience with Safe Quality Food (SQF) and /or Brand Reputation Compliance Global Standards (BRCGS)
At Koch companies, we are entrepreneurs.
This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.
Any compensation range provided for a role is an estimate determined by available market data.
The ac...
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Type: Permanent Location: Sheboygan, US-WI
Salary / Rate: Not Specified
Posted: 2026-05-30 08:12:03
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Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.
This is a build-then-scale role.
In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base.
From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.
What You Will Do
Months 1-6: Build the Foundation
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
Months 6+: Scale and Deepen
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Who You Are (Basic Qualifications)
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
What Will Put You Ahead
* Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
* Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
* Backgr...
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Type: Permanent Location: Philadelphia, US-PA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:11:39
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Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.
This is a build-then-scale role.
In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base.
From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.
What You Will Do
Months 1-6: Build the Foundation
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
Months 6+: Scale and Deepen
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Who You Are (Basic Qualifications)
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
What Will Put You Ahead
* Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
* Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
* Backgr...
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Type: Permanent Location: Washington, US-DC
Salary / Rate: Not Specified
Posted: 2026-05-30 08:11:37
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Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.
This is a build-then-scale role.
In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base.
From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.
What You Will Do
Months 1-6: Build the Foundation
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
Months 6+: Scale and Deepen
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Who You Are (Basic Qualifications)
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
What Will Put You Ahead
* Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
* Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
* Backgr...
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Type: Permanent Location: Orlando, US-FL
Salary / Rate: Not Specified
Posted: 2026-05-30 08:11:35
-
Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.
This is a build-then-scale role.
In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base.
From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.
What You Will Do
Months 1-6: Build the Foundation
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
Months 6+: Scale and Deepen
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Who You Are (Basic Qualifications)
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
What Will Put You Ahead
* Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
* Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
* Backgr...
....Read more...
Type: Permanent Location: Wichita, US-KS
Salary / Rate: Not Specified
Posted: 2026-05-30 08:11:33
-
Your Job
GCH Technologies operates the U.S.
Short Code Registry, in partnership with CTIA, the administrative platform that manages how brands apply for, vet, and lease the short codes behind business-to-consumer messaging at scale.
The system underpins billions of messages annually, including two-factor authentication and emergency alerts that most people rely on without knowing the infrastructure exists.
GCH launched the modernized Short Code Registry in January 2026 and continues to innovate across an expanding product portfolio.
Our Team
We're hiring a hands-on technical writer to build our customer-facing knowledge base from the ground up, then grow it into a full content engine that drives adoption, reduces support load, and showcases what's possible on our platform.
This is a build-then-scale role.
In the first six months you'll transform scattered documentation into a structured Zendesk knowledge base.
From there you'll expand into enablement programs, release communications, customer education, and in-app content, all informed by analytics showing exactly where users need help.
What You Will Do
Months 1-6: Build the Foundation
• Organize and build a searchable Zendesk knowledge base from existing documentation
• Write user guides, FAQs, troubleshooting docs, and training materials
• Learn our Registry platform through hands-on exploration and SME interviews
• Apply information design principles to structure content for discoverability
Months 6+: Scale and Deepen
• Develop enablement programs: video tutorials, webinars, and certification content
• Create case studies and success stories that demonstrate real platform outcomes
• Write release notes, feature announcements, and migration guides for new launches
• Collaborate with our Business Analyst to build and optimize Pendo in-app guides - tooltips, walkthroughs, and contextual help at critical user moments
• Use Pendo analytics and Zendesk ticket data to measure your documentation's direct impact on feature adoption and support volume, and use those findings to prioritize what you build next
• Maintain and evolve documentation as the platform grows
Who You Are (Basic Qualifications)
• 5+ years technical writing experience in B2B SaaS or technical products
• Proven track record building customer-facing knowledge bases and enablement programs
• Exceptional writing clarity, grammar, style, and the ability to translate complex technical concepts for non-technical audiences
• Proficiency in Zendesk (or equivalent tool), Markdown/HTML, and version control (Git)
• Information design instincts - you create logical hierarchies, not just documents
• Data-informed mindset, you use analytics to prioritize content and measure impact
What Will Put You Ahead
* Hands-on experience with in-app guidance platforms (Pendo, Appcues, WalkMe)
* Strong experience authoring API documentation (OpenAPI/Swagger familiarity a plus)
* Backgr...
....Read more...
Type: Permanent Location: Atlanta, US-GA
Salary / Rate: Not Specified
Posted: 2026-05-30 08:11:31
-
city hall
Senior Applications Specialist
Salary: $90,000 - $110,000 (Offer will be commensurate with experience)
Benefits offered for this opportunity: Non-Union Benefits Summary
The City of Ann Arbor offers a competitive wage and benefits package including medical, vision, dental, paid vacation, sick and holiday leave.
Role Summary:
Delivers consulting and support services for third party software systems and custom in-house data exchange and integration services.
Recommends business process improvements, systems analysis, system compatibility testing and software systems installations.
Provides software support by maintaining, patching, upgrading and troubleshooting business applications.
Serves as a lead technical and functional resource coordinating with multiple service areas, stakeholders, vendors, and Information Technology staff to support enterprise application strategy, continuous improvement initiatives, systems integration, and long-term operational sustainability.
The Senior Applications Specialist – Public Services assists Information Technology leadership in evaluating, planning, prioritizing, and implementing enterprise business application solutions that support citywide operational objectives, improve organizational efficiency, and align technology investments with long-term business needs.
Education, Training and Experience Required:
* Bachelor’s degree in computer science, information technology or related field
* Knowledge of personal computer hardware and software
* 5-7 years demonstrated experience in application programming and support or similar experience
* The City of Ann Arbor will consider an alternative combination of education and experience.
Education, Training and Experience Preferred:
* Master’s degree in computer science, information technology or related field
View Additional Requirements and Information at: Senior Applications Specialist
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
See job description
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Type: Permanent Location: Ann Arbor, US-MI
Salary / Rate: Not Specified
Posted: 2026-05-30 08:01:47
