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Lead a team of five (5) to ten (10) Product Implementation professionals who own our Client's Treasury Product Onboarding experience end to end!
As a Card Product Implementation Team Lead within the Commercial & Investment Bank, you will be responsible for leading and managing an experienced product implementation team that implements Custom Card Treasury products.
Leads are responsible for setting team strategy, partnering with internal functions including sales, product and service, and continually improving the implementation processes and client experience.
You will gather and provide data and feedback to internal business partners and ensure project management tools are developed and published.
Job Responsibilities
• Ensure team operates effectively by adhering to implementation methodology and policies; manage team capacity and proactively manage expenses
• Maintain a client first culture among the team through open dialogue, encouragement of feedback and attracting and/or retaining superior talent
• Manage client and partner expectations and understanding throughout the implementation process
• Manage team performance through coaching and development of individuals.
• Support client escalations effectively with a clear path to resolution.
• Work with partners in Operations and Product Management to streamline processes
• Identify instances of business risk and show ownership of issues when they arise
• Exhibit ownership of on-boarding experience and client satisfaction
• Foster a culture of teamwork by building and maintaining strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management
• Develop, scope and execute on internal initiatives as assigned and provide diligent awareness of business risk and ownership of issues when they arise
• Utilize management reports and metrics to ensure success in meeting the team's objectives and overseeing employee team adherence to policy and procedures
Required Qualifications, capabilities and skills
• Comprehensive knowledge of Treasury Services and/or Custom Card products
• Bachelor of Arts /Bachelor of Science degree and 6+ years of relevant experience
• Experience in coaching or mentoring employees and proven ability to successfully manage conflict
• Experience in risk awareness and skills to develop and ensure quality program set ups
• Excellent interpersonal, organizational, verbal and written communications along with strong presentation and negotiating skills
• Strategic thinking with the ability to adapt to change
• Demonstrated team building skills and ability to work in a team environment along with experience in building teams
• Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions
• Microsoft Office Suite experience and Project Management, Payments and Receivables experience or eagerness to learn
Preferred qualifications, capabilitie...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:59
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Homestead, US-PA
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:57
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Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Cybersecurity Architect at JPMorgan Chase within the Cybersecurity and Technology Controls organization, you are an integral part of a team that works to develop & implement high-quality, repeatable and scalable cybersecurity solutions for recently acquired businesses.
As a technical contributor you will be expected to grow your expertise in cybersecurity engineering, application and architecture domains working on complex projects and initiatives, understand problem spaces, quantify risk and contribute to solution approaches.
Job Responsibilities:
* Support technology and cyber security evaluations for potential target acquisitions, external vendor products and existing line of business products & services.
* Build relationships with a range of technology stakeholders & grow a professional network within the firm.
* Assist in delivering detailed cyber reports, presentations, or other appropriate methods to convey the cybersecurity posture, technical complexities, and surface regulatory & compliance risks.
* Co-Design security solutions to help manage risk at newly acquired businesses.
* Develop relationships with acquired company teams, fostering trust and driving cultural alignment with JPMorganChase.
* Collaborate to build threat models to identify potential security risks and develop mitigation strategies.
* Identify opportunities to automate remediation of recurring security issues to enhance the overall cybersecurity posture of software applications and systems.
* Foster a team culture of diversity, equity, inclusion, and respect.
Required Qualifications, Capabilities, and Skills:
* Formal training or certification on cybersecurity architecture concepts and 3+ years applied experience.
* Formal training, academic background, or certification in Cybersecurity or related concepts.
(e.g.
CISSP, CISM, GIAC, CCSP, OSCP)
* Experience in one or more of the large public cloud providers.
(e.g.
AWS, Azure, Google Cloud) Certifications advantageous.
* Experience in design, operations and/or security of cloud-native and hybrid architectures.
* Understanding of agile methodologies, including continuous integration and delivery, application resiliency, and security.
* Experience communicating with senior stakeholders.
Preferred Qualifications, Capabilities, and Skills:
* Knowledge of, or experience working in organisations subject to, global financial regulations (e.g.
FFIEC, GDPR, SOC2 etc ).
* Experience in Application Security & Software Development Life Cycle.
* Proficiency with configuration and management of Cloud Security Posture Management (CSPM) tools and issue resolution.
* Experience of threat modelling.
* Proficiency in one or more programming languages.
* Prior experience with Mergers & Acqui...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:56
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You have a passion for taking care of our customers and employees and making them feel welcomed and valued by building lasting relationships, doing the right thing, exceeding expectations and having a strong commitment to diversity and inclusion.
Here at Chase, you will have the opportunity to help people experience our Customer Promise -- helping people make the most of their money so they can make the most of their lives by providing education and advice tailored to suit their financial needs.
As a Private Client Banker in Branch Banking, you are the main point of contact for a select group of Chase's affluent clients as well as other customers in the Branch.
You will manage their complete banking relationship across the company, utilizing a proactive and disciplined approach to generate growth in their balances.
You will help acquire new clients by actively soliciting referrals and developing internal and external sources.
Job responsibilities
* Shares the value of Chase Private Client with clients that may be eligible
* Actively manages their banking relationship through an advice-based approach, ensuring each client receives the best products and services for their needs
* Partners with Specialists (Private Client Advisors, Mortgage Bankers and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
* Makes lives of clients more convenient by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Adheres to policies, procedures, and regulatory banking requirements
Required qualifications, capabilities, and skills
* Demonstrated success using a value-added, relationship-oriented approach to acquire and deepen client relationships
* 1+ year Branch Banking Banker or equivalent experience in financial services, with verifiable success in new client acquisition, cultivating, and maintaining customer relationships and revenue generation
* Beginning Oct.
1, 2018, if you are not currently registered, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required) and Life licenses are required - or must be successfully completed within 180 days of starting the role
* Compliance with Dodd Frank/Truth in Lending Act
*
* High school degree, GED, or foreign equivalent
* Adherence to policies, procedures, and regulatory banking requirements
* Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Excellent communication skills
* College degree or military equivalent
* Experience cultivating relationships with affluent clients
* Strong team orientation with a commitment of long-term career with the firm
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators.
As su...
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Type: Permanent Location: Morrisville, US-PA
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:52
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Bring your expertise to JPMorganChase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Lead Credit Officer - Vice President on the Diversified Industries team, you will lead the credit origination and portfolio management of non-investment grade / leveraged companies.
The Diversified Industries team covers clients in the Commercial and Investment Bank (CIB).
You will lead the structuring and underwriting of new lending activities, analyze and approve other credit requests, facilitate regulatory monitoring and perform on-going portfolio monitoring.
In each capacity, the Credit team works in partnership with Investment Banking Coverage, Global Corporate Banking, Debt Capital Markets and many other product partners to meet the needs of clients.
You will report to a senior Credit Executive and will be supported in day-to-day work by a dedicated team of Analysts and Associates.
Job Responsibilities
* Identify the key risk factors associated with clients, transactions, and industry sub-sectors across an assigned portfolio, and develop and articulate a dynamic, forward-looking risk assessment of client companies, transactions, competitive threats, industry and other factors
* Develop a broad and deep understanding of the business, financial, competitive and industry risks faced by clients in the assigned portfolio
* Lead and/or participate in client due diligence by way of attending client, bank and other meetings to develop a better understanding of client companies, management teams, and industry sectors
* Utilize financial models to incorporate the impact of forward-looking risk assessment on key value drivers, ultimately developing and recommending appropriate credit structures relative to risk assessment
* Apply corporate finance and accounting expertise to develop appropriate financing structures, and prepare and review credit approval materials, ensuring all credit risk policies are followed
* Review and negotiate legal documentation to ensure terms are appropriate and consistent with credit approval
* Ensure risk ratings are accurate and reflect a current forward-looking view of the client, while providing early identification and proactive management of deteriorating credits and other problem situations
* Prepare and present quarterly financial snapshot of the Diversified Industries portfolio, as well as annual portfolio review materials to senior management
* Assist in training, mentoring and developing junior talent to enhance the perormance of the broader team
* Work c...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:51
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Join one of the world's most influential companies and leverage your skills in cybersecurity to have a real impact on the financial industry.
As a Cybersecurity Architect at JPMorgan Chase within the Cybersecurity and Technology Controls organization, you are an integral part of a team that works to develop & implement high-quality, repeatable and scalable cybersecurity solutions for recently acquired businesses.
As a core technical contributor you will be expected to apply your expertise in cybersecurity engineering, application and architecture domains to lead complex projects and initiatives, understand problem spaces, quantify risk and recommend solution approaches.
Job Responsibilities:
* Conduct technology and cyber security evaluations for potential target acquisitions, external vendor products and existing line of business products & services.
* Build strong relationships with a range of technology stakeholders, inclusive of JPMC Cyber Security Architecture organization, to maintain alignment in control intent and solution design.
* Effectively communicate utilizing detailed reports, presentations, or other appropriate methods to convey the cybersecurity posture, technical complexities, and surface regulatory & compliance risks.
* Design security solutions to manage risk at newly acquired businesses.
* Develop effective relationships with acquired company leadership and teams, fostering trust and driving cultural alignment with JPMorganChase.
* Perform threat modelling to identify potential security risks and develop mitigation strategies.
* Identify opportunities to automate remediation of recurring security issues to enhance the overall cybersecurity posture of software applications and systems
* Foster a team culture of diversity, equity, inclusion, and respect.
Required Qualifications, Capabilities, and Skills:
* Formal training or certification on cybersecurity architecture concepts and 5+ years applied experience .
* Formal training or certification in Cybersecurity or related concepts.
(e.g.
CISSP, CISM, GIAC, CCSP, OSCP)
* Practical working knowledge of, or experience working in organizations subject to, global financial regulations (e.g.
FFIEC, GDPR, SOC2 etc ).
* Hands-on experience in threat modelling and designing secure controls for enterprise-level solutions.
* Thorough design and operations experience in one or more of the large public cloud providers.
(e.g.
AWS, Azure, Google Cloud) Certifications advantageous.
* Experience in designing and securing cloud-native and hybrid architectures.
* Advanced understanding of agile methodologies, including continuous integration and delivery, application resiliency, and security.
* Experience effectively communicating with senior business leaders.
Preferred Qualifications, Capabilities, and Skills:
* Experience in Application Security & Software Development Life Cycle.
* Proficiency in on...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:50
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You are customer focused, enjoy building relationships and providing financial advice to your clients.
A role as a Multinational Corporation Commercial Banker is for you.
As a Commercial Banker in the Multinational Corporations group, you will be the focal point of client acquisition and ongoing relationships.
Multinational bankers work closely with product partners, Corporate Client Banking, Global Corporate Banking, and Core, therefore our ideal candidate exhibits a strong interest in cross border businesses, cultural sensitivity, a commitment to teamwork and partnership, and exceptional work ethic and attention to detail.
The Multinational Corporation team within the Middle Market space manages J.P.
Morgan's overall relationships with North American subsidiaries of large corporations headquartered outside the United States, to solve problems for clients and help them to grow.
We help our clients meet their objectives and challenges in automation, risk management, working capital, and cash management.
Job Responsibilities
* Champion a culture of innovation and a customer centric mindset
* Stay up-to-date with industry trends to identify opportunities for innovation or strategic partnerships
* Find ways to further new client acquisition in partnership with the bankers
* Embrace a culture of respect, diversity and inclusion
Required Qualifications, Capabilities and Skills
* Seven + years direct lending or credit support related experience with a focus on business relationships
* Understanding of Commercial Banking products and services
* Ability to mobilize internal networks and resources
* Demonstrated experience of meeting or exceeding sales goals
* Excellent organizational skills and the ability to manage, prioritize, work under pressure and meet tight deadlines
* Excellent verbal and written communications skills; able to effectively communicate clearly and concisely
* Strong interpersonal and influencing skills, with the ability to establish credibility and strong partnership with senior business and control partners
Preferred Qualifications, Capabilities and Skills
* Bachelor's degree and formal credit training preferred
* Sales management, business development skills, proficiency in building and maintaining positive client relationships
* Strong creative solution, problem solving abilities, flexible to changing business priorities and ability to multitask
* Excellent business judgment, strategic thinking, self-directed, proactive and creative
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transact...
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Type: Permanent Location: Boston, US-MA
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:49
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You have a passion for helping customers, building relationships, and delivering extraordinary customer service.
You are energetic and enthusiastic as the face of Chase to our retail branch customers.
From a personal standpoint, you will have the opportunity to take ownership of your career development through a variety of cross-training opportunities.
As a Relationship Banker in Branch Banking , you will take a lead role in delivering an outstanding experience to Chase customers.
You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch.
You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.
Job responsibilities
* Delivers an exceptional customer experience by acting with a customer-first attitude
* Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
* Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
* Influences, educates, and connects customers to technology
* Possesses initiative and knowledge to provide financial options for customers using a consultative approach
* Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
* Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs
Required qualifications, capabilities, and skills
* 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
* High school degree, GED, or foreign equivalent
* Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required.
All unlicensed applicants must obtain their licenses within 180 days of hire
* Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
* Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
* Ability to work branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* College degree or military equivalent
...
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Type: Permanent Location: Wilmington, US-CA
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:43
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Bryan, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:43
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Join the Chief Data & Analytics Office (CDAO) at JPMorgan Chase, a team dedicated to enhancing the firm's data and analytics journey, ensuring data quality, integrity, and security, and leveraging it to promote decision-making.
We harness artificial intelligence and machine learning to support commercial goals, develop new products, and enhance risk management.
We're offering opportunities at Sr.
Associate, Vice President, and Executive Director level in New York, Palo Alto, and Seattle, WA.
As a Machine Learning Scientist, you'll tackle complex challenges, apply advanced methods to tasks like natural language processing, and work collaboratively with diverse teams.
Passion for machine learning and strong analytical thinking are a must.
As a Machine Learning Scientist - Natural Language Processing (NLP) - Vice President - Machine Learning Center of Excellence within the Machine Learning Center of Excellence, you will have the unique opportunity to apply sophisticated machine learning methods to a wide variety of complex tasks.
You will collaborate with various teams to deploy solutions into production and promote firm-wide initiatives.
You will also have the chance to independently study, research, and experiment with new innovations in the field.
This role offers a chance to profoundly transform how the bank operates.
Job Responsibilities
* Research and explore new machine learning methods through independent study, attending industry-leading conferences, experimentation and participating in our knowledge sharing community
* Develop state-of-the art machine learning models to solve real-world problems and apply it to tasks such as NLP, speech recognition and analytics, time-series predictions or recommendation systems
* Collaborate with multiple partner teams such as Business, Technology, Product Management, Legal, Compliance, Strategy and Business Management to deploy solutions into production
* Drive Firm wide initiatives by developing large-scale frameworks to accelerate the application of machine learning models across different areas of the business
Required qualifications, capabilities, and skills
* PhD in a quantitative discipline, e.g.
Computer Science, Electrical Engineering, Mathematics, Operations Research, Optimization, or Data Science or a MS with at least three years of industry or research experience in the field
* Solid background in NLP or speech recognition and analytics, personalization/recommendation and hands-on experience and solid understanding of machine learning and deep learning methods
* Extensive experience with machine learning and deep learning toolkits (e.g.: TensorFlow, PyTorch, NumPy, Scikit-Learn, Pandas)
* Ability to design experiments and training frameworks, and to outline and evaluate intrinsic and extrinsic metrics for model performance aligned with business goals
* Experience with big data and scalable model training and solid written and spoken communicat...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:42
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The Chief Data and Analytics Office is responsible for building enterprise-scale, cutting-edge platforms for Data Analytics and AI/ML Operations that are used firm-wide by the JPMC workforce for Artificial Intelligence/Machine Learning (AI/ML) development and Data Management.
As an AI Governance Product Manager-Vice President within our organization, you will take the lead in formulating and executing AI governance frameworks, policies, and procedures.
Your role is crucial in ensuring the ethical and compliant application of AI technologies across the firm.
You will be instrumental in integrating AI/ML enablement technology into the company's structure, adhering to sustainable best practices in compliance with JPMC technology, operational risk, and relevant regulations.
Collaborating with cross-functional teams such as data scientists, engineers, legal, compliance, and business units, you will spearhead AI governance initiatives and ensure they align with regulatory requirements and industry best practices.
Additionally, you will manage the delivery of risk and control issues, action plans, control processes, and preparations for audits and regulatory examinations.
Job Responsibilities
* Design and implement comprehensive AI governance frameworks, policies, and procedures to ensure the ethical and responsible use of AI technologies across the organization.
* Ensure compliance with relevant AI regulations, standards, and guidelines, including GDPR, CCPA, and emerging AI-specific regulations.
* Identify, assess, and mitigate risks associated with AI technologies, including data privacy, bias, transparency, and accountability.
* Collaborate with cross-functional stakeholders such as data scientists, engineers, legal, compliance, and business units to integrate AI governance practices into the AI/ML development lifecycle, and also delivery firm wide control standards and procedures including adherence to controls in technology and cyber risk domains ( application security, vulnerability management and data management )
* Implement and manage MLOps practices to streamline the deployment, monitoring, and maintenance of machine learning models, ensuring compliance with governance policies.
* Establish monitoring and reporting mechanisms to track compliance with AI governance policies and identify areas for improvement.
* Present product/program updates, risk management and governance findings, and recommendations to senior leaders and stakeholders, ensuring transparency and accountability.
* Keep abreast of industry trends, regulatory changes, and emerging risks related to AI governance to proactively address potential threats.
Required qualifications, capabilities and skills
* 6+ years of experience in product management, technology governance, risk management, or compliance within regulated industries such as financial services.
* Bachelor's degree in Computer Science, Information Technology, Bus...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:41
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Join our team and make a significant impact through innovative content design and drive employee confidence and satisfaction.
As a Content Design Senior Associate in Human Resources, you will play an important role in shaping employee experiences through content, and building employee confidence across our products and services.
Using your expertise in content design principles, you will plan, create, and structure product content within a user experience design framework.
While collaborating with cross-functional teams to ensure narrative consistency, your influence will extend to product design, architecture, and functionality.
You'll support our 300,000 global employees as they interact with the firm, helping them find and access education, essential services, tools, and more.
You'll do this by creating evergreen content for our intranet and other channels to describe our HR departments, programs, and offerings.
If an employee wants to know something about HR, you'll help them find it easily and understand it fully.
Job responsibilities
* Develop and implement content strategies for products and features, ensuring align with user experience principles and business objectives
* Collaborate with cross-functional teams to create engaging, user-friendly content that is cohesive and intuitive for a diverse audience
* Create content taxonomies to refine content organization and structure, incorporating user feedback and insights for continuous improvement
* Adopt brand voice to produce clear, concise, and engaging content that communicates complex concepts effectively to diverse audiences
* Analyze content performance metrics, making data-driven recommendations for optimization and enhancement of user experiences
* Use web writing and content design best practices to create and organize web content that creates a meaningful, connected digital experience.
You'll also write content for web banners, landing pages, the Virtual Assistant, the HR System, and other digital channels.
* Complete the editorial process from start to finish, which includes writing, editing, sending content for review, incorporating feedback from stakeholders, getting final approval, and publishing content.
* Use ServiceNow, the system that supports our educational content, to publish your approved content.
* Manage the HR Content Team's intake by reviewing new requests and assigning them to content designers who support the various HR business lines.
Required qualifications, capabilities, and skills
* 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
* Experience in creating content architectures, storytelling, and clear and concise writing
* Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
* Experience with iterative design techniques, incorporating user ...
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Type: Permanent Location: Newark, US-DE
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:40
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JP Morgan Chase's unrelenting focus on modernizing our technology enables us to be world-class in how we execute and deliver our software with new features at speed for customers and clients, while creating efficiencies and scale across our businesses.
Our adoption of Public Cloud is critical to our modernization journey, and acceleration is currently a top priority of our senior leaders.
We are seeking talented candidates with a top-tier strategy consulting or technology strategy background for the position ofAssociatein our Public Cloudprogram.
Led by executives from both the business and technology, the organization is dedicated to accelerating Public Cloud adoption, including policy, budgets, investments and execution.
This role sits within the Transformation Office.
Given the importance of the transformation, as part of this role you will have the unique opportunity to work closely with our most senior leaders across the entirety of JP Morgan Chase.
The Transformation Office is housed in the Global Technology COO organization, and will transition across technology topics beyond Public Cloud that are of strategic priority to the Global Technology organization and JP Morgan.
As a Strategy Associate in the Transformation Office, you will lead teams in solving complex problems, framing strategy decisions and unblocking implementation issues critical to achieving a key strategic priority of the firm.
Job Responsibilities:
• Design and drive solutions to accelerate decision making, scope problems, identify major issues and actionable opportunities, and quantify potential bottom-line financial impact
• Develop work plans to test/ evaluate strategies and insights and deliver the goals of the Transformation Office
• Collaborate with key client stakeholders in Global Technology and the Lines of Business (LoBs) to drive delivery and achieve organizational alignment and buy-in
• Lead and support interviews, working sessions, and presentations, driving towards business outcomes
• Build frameworks, content, hypothesis sets, analyses, and roadmaps for solutions
• Prioritize and manage your day to day work together with your manager and according to business needs
• Identify potential roadblocks/ obstacles and escalate issues as needed
• Identify implications and "so whats" of outputs, data and analysis within the team
• Contribute to development of concise communication materials for senior management
Required qualifications, capabilities, and skills
* 3+ years consulting experience with a top-tier strategy/ management consulting firm, an internal consulting/ corporate strategy team, or a top-tier technology strategy firm in a client facing role
* Strong communication skills (both oral and written) as well as strong interpersonal and influencing skills, with the ability to interact with colleagues as peers and achieve goals without direct control over resources
* Knowledge and fluency in enterprise IT manag...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:39
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On this team, you will work in partnership with business managers, strategy, and other finance teams, leads the business and financial analytics for Commercial & Investment Bank and each of its segments and industries.
In addition, the team provides analyses that lead to public disclosure associated with the business' strategy, financial performance, and industry trends for the Firm's presentations at Earnings, Investor Day, and industry conferences
As a Financial Analysis Senior Associate within the Commercial & Investment Bank team, you will be responsible for running business and financial analytics and reporting for senior members of the Commercial & Investment Bank sub line of business.
You will create, maintain and review financial models and analyses (both recurring and ad-hoc) and conduct \"deep dive\" analyses on key issues impacting clients to determine root cause and propose solutions
Job responsibilities
* Assist with the dialogue with senior business leadership as well as stakeholders across the Commercial Bank to provide information on business trends, financial performance, market strategy, competitive landscape and industry trends
* Develop, consolidate and present insightful and robust qualitative and quantitative financial analysis for key internal clients including senior management
* Maintain and review financial models and analyses (both recurring and ad-hoc)
* Conduct \"deep dive\" analyses on key issues impacting clients/business to determine root cause and propose solutions
* Partner with Business Management and Analytics and Reporting teams to develop insightful reporting, focusing on drivers, and the "so what, now what?" dialogue
* Drive value-add change by helping to simplify processes, accelerate automation, and enhance analytics and business support
Required qualifications, capabilities and skills
* 4+ years of corporate finance experience
* Bachelor's degree in Finance, Economics, or Accounting
* Experience in corporate financial analytics with an understanding of key financial statement drivers
* Exceptional analytical, problem solving and project management skills with a proven track record of execution against deliverables; strategic thinker
* Excellent oral & written communication and relationship management skills
* Strong technical and analytical skills, including Excel, PowerPoint; Prior Essbase experience
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on t...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:38
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DESCRIPTION:
Duties: Manage the Card and Connected Commerce (CCC) business priorities by acting as the main liaison between the CCC CEO and leadership teams, ensuring the CEO's directives, programs, and organizational changes are understood and executed by stated deadlines.
Assist the CEO's efficiency by creating organized meetings, managing daily direction and follow-ups to teams to ensure task completion within SLAs, and providing updates on books of work.
Prepare meeting agendas and materials, invite attendees, and provide post-meeting support to coordinate follow-up priorities.
Organize the planning for both domestic and international internal and external off-sites and town halls.
Prepare the CEO for both internal and external speaking engagements.
Understand regulatory risk from both new and existing legislation, and make available outlines to executive leadership that relate to day-to-day decision making and governance.
Review leadership communications and promptly identify high-risk items related to regulated banking.
Apply strategic and tactical knowledge to resolve business problems.
Remain in daily contact with senior C-suite level executives and external partners, acting as a trusted advisor to the CEO on HR, Legal, Communications, Professional, and Personal matters.
This position requires up to 20% domestic and international travel to various partner sites and internal meetings/trainings.
QUALIFICATIONS:
Minimum education and experience required: Bachelor's Degree in Law, Public Relations, Business Management, Economics, Communications, or related field of study plus 6 years of experience in the job offered or as Business Management, Head of Public/Legal Affairs, Deputy Chief of Staff, Lawyer, or related occupation.
Skills Required: This position requires experience with the following skills: business management; international banking laws and regulations; planning key business strategic goals and developing comprehensive multi-year strategic plans that drive top-down goals; producing PowerPoint presentations, executive briefs, and speaking points for C-suite level executives such as CEOs; driving senior management content creation for presentations; project management including adhering to meeting agendas and following up on project timing, delivery, and execution in order to monitor progress towards strategic plan and goals; enhancing tracking and reconciliation of headcount and location strategy planning; attrition updates, staffing optimization, and talent planning; internal and off-site event planning; and leading quarterly internal or regulatory meetings for executive business review.
Job Location: 383 Madison Avenue, New York, NY 10179.
This position requires up to 20% domestic and international travel to various partner sites and internal meetings/trainings.
Full-Time.
Salary: $215,000 - $225,000 per year.
Chase is a leading financial services firm, helping nearly half of America's households and small businesses ac...
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Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:37
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Infrastructure Platforms, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Advanced in Python programming, with the ability to write clean, efficient, and maintainable code.
Experience with database management and optimization, ensuring robust and scalable data solutions
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Strong experience in developing web applications using Django and Django REST Framework, with a focus on building scalable and maintainable APIs
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
Preferred qualifications, capabilities, and skills
* Proven expertise in designing, deploying, and managing containerized applications using Kubernetes, with a strong understanding of orchestration and scaling strategies.
* Demonstrated ability to architect and manage infra...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:36
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Job Description
Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Compliance Risk Management Senior Officer within the Compliance, Conduct and Operational Risk (CCOR) organization, you will effectively partner with the Auto Line of Business (LOB) and global/regional Compliance teams; including Internal Audit, Operational Risk and other Control functions.
You will need to possess sufficient knowledge and experience in Compliance, as well as familiarity with regulatory and/or audit best practices.
Job Responsibilities
* Identify potential risks and control issues, determine the root cause of issues and ensure stakeholders develop and implement appropriate corrective actions
* Execute on key strategic Compliance initiatives within the context of the firm's global compliance mandate
* Collaborate with team members across LOBs and staff areas and participate actively in working groups
* Provide compliance support to the Auto business for key initiatives and business processes
* Monitor the business to identify potential regulatory risks
Required qualifications, capabilities, and skills
* 5+ years of relevant Compliance or other related experience; such as Risk management, Audit, or similar Control-related experience
* Audit, Regulatory &/or Testing experience a plus
* Demonstrated ability to identify key issues and obtain appropriate information for further analysis
* Must be highly analytical with experience in collecting, analyzing, and synthesizing information on various subjects
* Must possess excellent written and oral communications skills
* Teamwork skills; you must be flexible in work style and be able to work appropriately with stakeholders and colleagues at all levels
* Strong PC Skills including Microsoft Excel, SharePoint, Word, PowerPoint and other reporting tools
* Ability to establish credibility and strong partnerships with senior business leaders, control functions, and corporate partners globally
* Ability to manage numerous priorities and confidential and sensitive information in a professional manner in a fast-paced, deadline-driven environment
* Bachelor's degree or equivalent work experience
Preferred qualifications, capabilities, and skills
* Professional certification a plus
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and govern...
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Type: Permanent Location: Tampa, US-FL
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:34
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Join forces with a company dedicated to shaping the future of cybersecurity in financial services.
Let's work together to break new ground and achieve the extraordinary.
As a Senior Director of Security Engineering with the Cybersecurity and Technology Controls (CTC), you lead multiple technical areas with a security engineering focus, manage the activities of multiple departments, and collaborate across technical domains.
Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances in cybersecurity.
Job Responsibilities:
* Lead multiple technology and process implementations across departments to achieve firmwide technology objectives
* Manage multiple areas with a strategic transactional focus
* Provide leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
* Act as the primary interface with senior leaders, stakeholders, and executives, driving consensus across competing objectives
* Manage multiple stakeholders, complex projects, and large cross-product collaborations
* Influence peer leaders and senior stakeholders across the business, product, and technology teams
* Develop and execute the function's objectives and is responsible for outcomes
* Responsible for staffing, budget, and relevant profit and loss
* Champion the firm's culture of diversity, equity, inclusion, and respect
Required Qualifications, Capabilities, and Skills:
* Minimum 15 years of relevant engineering experience
* Experience running teams of engineers that deliver security solutions operations on cloud-based platforms and applications
* Experience building security engineering products and solutions for public cloud-based applications and infrastructure
* Experience developing and leading large, cross-functional teams of technologists
* Demonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scale
* Experience leading complex projects supporting system design, testing, and operational stability
* Experience hiring, developing, and recognizing talent
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may ...
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Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:33
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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Merchant Services Checkout, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
Job responsibilities
* Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
* Considers and plans for upstream and downstream implications of new product features on the overall product experience
* Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
* Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
* Writes the requirements, epics, and user stories to support product development
Required qualifications, capabilities, and skills
* 3+ years of experience or equivalent expertise in product management or a relevant domain area
* Proficient knowledge of the product development life cycle
* Experience in product life cycle activities including discovery and requirements definition
* Developing knowledge of data analytics and data literacy
* Strong ability to collaborating with engineering teams to translate technical requirements into scalable product solutions
* Exceptional communication skills to align cross-functional teams and stakeholders on strategic priorities.
Preferred qualifications, capabilities, and skills
* Demonstrated prior experience working in a highly matrixed, complex organization
* Proven ability to manage ambiguity and align technical and business priorities effectively
* Prior experience in Payments industry or e-commerce Checkout at scale.
* Experience in influencing senior leadership through data driven insights.
* Has experience in working with external facing enterprise customers, including communicating a roadmap on sales calls, working closely with internal sales teams to close deals, and managing GTM (Go to Market) prioritization
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.
Morgan and Chase brands.
Our history spans over 200 years and today we are a leader in...
....Read more...
Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:32
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The Global Corporate Banking (GCB) Finance & Business Management team optimizes business performance by driving key initiatives and acting as trusted advisors to Business and Sector Heads.
We provide financial and strategic analysis, central oversight, and strategic program management to support the firm's objectives.
Join our GCB Technology Business Management team as a Vice President, where you'll support senior leaders and drive the Technology team's growth agenda.
Leverage your relationship-building skills to lead key projects, manage business needs, and enhance organizational efficiency.
Be part of a dynamic team that values proactive and detail-oriented individuals.
As a Vice President within GCB Technology Business Management, you will be instrumental in spearheading strategic initiatives and addressing ongoing business requirements.
Your role will involve collaborating with co-heads of GCB Technology, banking teams, and functional partners to boost efficiency and guarantee effective communication.
This position demands exceptional organizational and interpersonal skills.
Job Responsibilities:
* Implement new business strategies and platforms, aligning department and support groups.
* Optimize business performance by driving key initiatives related to fees, cost base, RWA, and capital utilization.
* Identify, escalate, and mitigate business risks that could impair business operations.
* Analyze financial performance and identify productivity initiatives for implementation.
* Partner with business, Operations, and Technology to define future workflows and implement related projects.
* Collaborate with external service and infrastructure providers.
* Represent the business in internal and external working groups.
Required Qualifications, Skills, and Capabilities:
* Bachelor's degree in Business, Finance, Economics, or related area.
* 5 years of experience in business management, finance, strategy, or related field.
* Strong project management, organizational, collaboration, and time management skills.
* Strong storytelling and writing skills to communicate complex topics simply.
* Superior presentation skills for engaging executive audiences.
* Comfort working with employees at various seniority levels and locations.
* Ability to steer and indirectly coach other team members.
* Strong understanding of banking trends and experience in the financial services industry.
* Expertise in Excel and PowerPoint.
Preferred Qualifications, Skills, and Capabilities:
* Experience in Commercial, Corporate, or Investment Banking.
* Familiarity with internal JPMC systems (e.g., Salesforce, Company IQ, Client Central, PitchPro).
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act.
As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including ...
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Type: Permanent Location: San Francisco, US-CA
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:30
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Bring your expertise to JPMorgan Chase.
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient.
You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.
Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As a Financial Institutions Assoicate within our Credit Risk team, you will employ your exceptional analytical abilities and credit industry knowledge to make informed credit decisions for a diverse client portfolio.
You will work in collaboration with business teams to fulfill client credit requests, while maintaining a balance between risk and return for the Firm.
Regular monitoring of your portfolio will be required to accurately assign risk ratings to clients and facilities, and you will be expected to uphold a strong culture of compliance at all times..
Job responsibilities
* Communicate your view by preparing and presenting credit approval memos in connection with credit origination and renewals.
* Perform financial analysis including stress testing, projections and peer comparisons
* Assess creditworthiness of clients and recommending appropriate credit ratings
* Assess the ability of cash flows or market value of a assets/collateral to repay debt
* Describe concisely the structure and terms of products and analyze related risk metrics
* Monitor, investigate, and escalate risk metrics associated with client activity
* Attend on-site or virtual client diligence meetings.
* Process transactions and annual reviews in JPM's credit system by coordinating with middle office and business partners
* Prepare and present periodic portfolio reviews to senior credit executives and colleagues in the business
Required qualifications, capabilities and skills
* Minimum 5 years' experience in Insurance underwriting, or comparable experience
* Highly motivated with a natural passion to learn and an inquisitive personality
* Strong interpersonal skills, and an ability to work well in a team environment
* Strong sense of accountability and ownership of tasks
* Strong verbal and written communication skills
* Capable of understanding, describing and debating complex concepts
* Ability to prioritize among competing projects and deliver work in a timely manner
* Highly proficient in Excel, PowerPoint and Word software
Preferred qualifications, capabilities and skills
* Completion of a bank's formal credit training program
* Corporate finance and accounting coursework
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institut...
....Read more...
Type: Permanent Location: New York, US-NY
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:28
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We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
As a Lead Software Engineer at JPMorgan Chase within the Regulatory Controls & Operational Risk Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.
As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job responsibilities
* Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
* Develops secure high-quality production code, and reviews and debugs code written by others
* Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
* Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
* Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
* Adds to team culture of diversity, equity, inclusion, and respect
Required qualifications, capabilities, and skills
* Formal training or certification on software engineering concepts and 5+ years applied experience using React, Java 17 or higher, Spring Boot and SQL.
* Hands-on practical experience delivering system design, application development, testing, and operational stability
* Must have solid understanding of Micro Service design pattern, development & deployment experience on a cloud platform
* Must have solid understanding of Java design patterns and data structures
* Proficiency in automation and continuous delivery methods
* Proficient in all aspects of the Software Development Life Cycle
* Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
* Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
* In-depth knowledge of the financial services industry and their IT systems
* Practical cloud native experience
* Must be able to demonstrate analytical and problem-solving skills
Preferred qualifications, capabilities, and skills
* Have experience in building and growing talents in the past would be a plus
* Must be able to set standards, define templates etc.
to promote reusability
* Interact with user experience designers, product owne...
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Type: Permanent Location: Jersey City, US-NJ
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:25
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The Client Onboarding and Service (COS) organization is dedicated to providing a best-in-class experience to our clients and employees.
As part of the Finance & Business Management (F&BM) organization, COS focuses on middle-office functions that enhance client satisfaction and operational efficiency.
Join our COS Business Management support team, where you'll collaborate with senior leadership to drive strategic initiatives and deliver high-quality executive communications.
Be part of a dynamic team that supports global business objectives and enhances client and employee experiences.
As a Business Manager Vice President within the COS organization, you will work closely with senior leadership to provide executive communication support, strategic initiative tracking, and financial control.
Your role involves creating executive presentations, coordinating business initiatives, and delivering data-driven insights to support key business objectives.
Job Responsibilities:
* Coordinate, collect, and communicate information to support COS senior leadership in achieving business objectives.
* Partner with business executives to create high-quality executive presentations and special topic storylines.
* Participate in planning key business initiatives and track execution across functions.
* Provide data and reporting for business presentations that distill complex ideas into actionable messages.
* Coordinate initiatives with stakeholders and monitor outcomes to ensure alignment with strategic objectives.
* Articulate complex topics in executive-level communications for management meetings and business reviews.
* Assist in driving efficiencies and managing risks impacting finance and budgets.
* Collaborate with functional leads to develop strategies that deliver world-class client and employee experiences.
* Identify cross-impacts and impediments to progress and ensure they are addressed.
* Manage a team of business management analysts.
Required Qualifications, Skills, and Capabilities:
* Bachelor's degree in Finance, Business Management, or related field.
* 5 years of relevant work experience.
* Excellent interpersonal and organizational skills with the ability to communicate at all organizational levels.
* Ability to synthesize large amounts of information and create professional presentations for senior executives.
* Experience managing programs and strategic initiatives across multiple functions.
* Self-directed with the ability to multi-task and maintain attention to detail.
* Critical thinker with the ability to analyze information and provide sustainable solutions.
* Experience with PowerPoint, Excel, SharePoint, Teams, and other workplace tools.
Preferred Qualifications, Skills, and Capabilities:
* Previous people management experience.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of ...
....Read more...
Type: Permanent Location: Plano, US-TX
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:23
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch Manager, branch employees and One Chase colleagues to ensure customer financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
A Branch Operations Lead Trainee is passionate about taking care of our customers and employees, providing an exceptional customer experience, and working with the Branch Manager to set the tone in the Branch.
A typical day consists of assisting customers and performing transactions.
You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships.
Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees.
This results in the business is adhering to control expectations.
Job responsibilities
* Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
* Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
* Introduces customers to the branch team who will build relationships and assist with specialized financial needs
* Makes customers' lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
* Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
* High school degree, GED, or foreign equivalent
* Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
* Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
* Demonstrated abil...
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Type: Permanent Location: Reisterstown, US-MD
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:22
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We have a passion for taking care of our customers and employees and making them feel welcomed and valued through building lasting relationships, doing the right thing, exceeding expectations, and having a strong commitment to diversity and inclusion.
Using the latest banking solutions combined with cutting-edge financial technology and the most welcoming and friendly service, you will be front and center representing our brand and culture.
You will have the opportunity to help people experience our Customer Promise - helping people make the most of their money so they can make the most of their lives, by providing education and advice tailored to suit their financial needs.
As an Associate Banker- Market Expansion in Branch Banking, you will contribute significantly to the success of the branch by delivering exceptional customer experiences.
You will build long-lasting relationships with clients by sharing product knowledge and solutions as well as introducing them to our licensed bankers.
Job responsibilities
* Engages clients as they enter the branch by welcoming them and making them feel appreciated including managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings
* Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures and performing account origination for consumer clients
* Provides proactive client outreach to gauge success and offer new tools to help them meet their consumer banking and investment goals
* Champions new Associate Banker skills such as tablet utilization, account opening, and other key initiatives, helping Associate Bankers as they learn
* Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs whenever, wherever, and however they want
* Shares best practices across the supported branches to deliver a strong controls environment and exceptional customer experience
Required qualifications, capabilities, and skills
* 6+ months of customer service experience
* High school diploma or GED equivalent
Preferred qualifications, capabilities, and skills
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment while quickly and accurately learn products, services, and procedures
* Professional, interpersonal, thorough, detailed oriented, and organized with follow-up skills
* Strong desire and ability to influence, educate, and connect customers to technology
* Cash handling experience
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.
Our mission is to create engaged, lifelong relationships and put our customers at the hear...
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Type: Permanent Location: Lansdowne, US-VA
Salary / Rate: Not Specified
Posted: 2025-02-21 08:23:20
