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Library Circulation Desk Clerk PT

Nature of Work This is responsible clerical work providing assistance with the daily operations of the public library system for the City of Pigeon Forge.

Activities associated with the job include checking books and other materials in and out, re-shelving books, assisting with posting and sending overdue notices, assisting library patrons with registration requirements and processing library materials.

Additional activities include answering reference questions and assisting with library program activities when necessary.

Job responsibilities require some experience working for a public library, good organizational, interpersonal and decision making skills, ability to deal with detailed financial and program related records and good computer skills.

Job performance is evaluated by the Library Director through review of the overall organization and operation of the Library, level of support for library operations, ability to accurately handle detailed information and ability to interact effectively with co-workers, volunteers and library patrons.

Job activities are also subject to annual audits.

Illustrative Examples of Work -Checks books and other materials in or out in accordance with existing policies and procedures.

-Coordinates the scheduling of the public meeting room and ensures that it is maintained in an orderly manner.

-Re-shelves and insures the proper organization of books and other materials.-Answers reference questions and assists patrons with locating requested books, reference materials, audio books, etc.

- Assist patrons at public computers with questions/problems as well as assist technology staff with troubleshooting.

-Assists with registering library patrons and insuring that all information is up to date.

-Answers incoming calls and provides information to the caller and/or refers to the appropriate personnel.

-Puts out daily newspapers and other periodicals for library patrons.

-Assists with library programs when necessary.

-Assists with the collection of fees for past due materials and books.

-Assists with maintaining an accurate inventory of all library books, audio books, cds, equipment and supplies.

-Assists with issuing library cards to eligible patrons and insures that loaned materials are returned in a timely manner and/or appropriate notices are sent out regarding overdue books, audio tapes, etc.

-Performs related duties as required.





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