Gr 5 / PG 41– GGO - Senior Director, Digital Strategy Commerce - US - Summit, Chicago, or Dallas

Job Posting Title:
Gr 5 / PG 41– GGO - Senior Director, Digital Strategy Commerce - US - Summit, Chicago, or Dallas

Job Description



* Role: GGO - Senior Director, Digital Strategy Commerce


* Reporting to: Meghan Archer


* Country: United States of America


* Location: Summit, Chicago, or Dallas


* Pay Grade: Gr 5 / PG 41

Deploys and activates the enterprise digital commerce capability, executing the standards, best practices, and toolkits that enable markets and Segments to compete and win across eCommerce, social commerce, and agentic commerce channels

 

In this role, you will:


* Execute and maintain digital shelf standards including PDP content requirements andproduct page best practices across priority markets and retail partners



* Deploy marketplace and B2B commerce capabilities and toolkits to Segments and markets, within omnichannel commerce frameworks set by the Omnichannel & Media Lead



* Lead execution and scaling of agentic and social commerce pilots across priority markets and platforms, within standards set by the Omnichannel & Media Lead



* Partner with Algorithmic Engineering on retail search, SEO, GEO, and AEO execution to maximize digital discoverability and conversion



* Track digital commerce performance including share, conversion, and digital shelf quality across priority brands and markets



* Build and maintain digital commerce playbooks and training resources for market teams



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To succeed in this role, you will need the following qualifications:


* Enterprise & strategic leadership – Translates strategy into scalable commerce capabilities and market execution.



* Digital commerce expertise – Deep knowledge of digital shelf, marketplaces, retail search, social and emerging commerce models.



* Commercial & analytical acumen – Uses insights and performance data to drive conversion, share and business impact.



* Innovation & learning agility – Tests emerging capabilities, learns rapidly and scales what works.



* Influence & collaboration – Aligns cross-functional, Segment and market stakeholders in a complex matrix.



* Capability building – Creates standards, tools and skills that enable markets to execute independently.

 


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Key Measure of Success


* Commerce performance – Improved digital share, conversion, discoverability and channel performance.​



* Digital shelf excellence – Stronger quality and adoption of PDP/content standards across priority markets and retailers.



* Capability adoption – Increased use of enterprise commerce standards, playbooks and toolkits across Segments and markets.​



* Innovation at scale – Successful pilots and scaling of social, agentic and emerging commerce capabilities.



* Market enablement – Increased market capability and consistent execution of digital commerce best practices.



* Executio...