Business Analyst - Human Service Transformation

We are seeking a Business Analyst to support the planning, analysis, testing, and implementation of technology and business transformation solutions for Deloitte's Government and Public Services practice.

In this role, you will work closely with clients, project teams, and technology stakeholders to gather requirements, analyze business needs, improve processes, and support successful project delivery.

The ideal candidate brings foundational business analysis experience, strong analytical and communication skills, and the ability to support initiatives throughout the project lifecycle.

Work You'll Do

As a Project - Business Analyst II on the Government and Public Services team, you will be responsible for:


* Supporting the elicitation, analysis, documentation, and validation of business, functional, and technical requirements


* Collaborating with clients, stakeholders, and project teams to understand business objectives, operational challenges, and program needs


* Documenting business processes, workflows, use cases, user stories, business rules, and functional specifications


* Supporting system implementation activities, including requirements traceability, testing coordination, defect management, and deployment readiness


* Assisting in facilitating stakeholder meetings, requirement workshops, and process improvement discussions


* Analyzing data, identifying trends, and developing recommendations to support business and technology decisions


* Contributing to project deliverables, status reporting, and client-facing communications


* Supporting business process improvement, organizational change, and technology modernization initiatives

A Successful Candidate Would Possess These Skills


* Ability to work independently and collaboratively in a team-oriented environment


* Strong analytical and problem-solving skills


* Effective written and verbal communication skills


* Meticulous attention to detail and quality of work product


* Ability to build and sustain professional relationships with clients and team members


* Ability to facilitate discussions and gather information from diverse stakeholder groups


* Ability to manage multiple priorities in a fast-paced and dynamic environment


* Strong organizational and time-management skills


* Ability to lead project tasks or workstreams with limited supervision


* Ability to mentor and provide guidance to junior team members


* Ability to meet deadlines while balancing competing priorities

The Team

Deloitte's Government and Public Services practice brings together people, ideas, technology, and outcomes to help clients make an impact.

Serving federal, state, and local government clients, as well as public higher education institutions, the team helps organizations anticipate disruption, rethink what is possible, and advance their mission.

Qualifications

Required


* Bachelor's degree in Business Administra...