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Medical Director, Primary Care SE

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!

As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:
Full time

Department:
South End Washington Primary Care

All Locations:
1601 Washington Street

Position Summary:
The Medical Director for South End Primary Care provides clinical and administrative leadership for primary care at the Washington Street and Hass Center sites.

The role oversees adult, family, and pediatric care and integrated specialty services, and partners with substance use disorder and integrated behavioral health teams.

The Medical Director supports and develops providers, advances quality and patient safety, and works with operations leaders to keep care consistent and accessible.

The role reports to the Vice President and Associate Chief Medical Officer and includes a clinical practice.

In collaboration with the South End Primary Care leadership team, the Medical Director is responsible for:


* Collaborating closely with the South End Primary Care leadership team and ensuring timely and ongoing communication among leadership and departmental staff


* Administrative and clinical development of medical staff in South End Primary Care


* Overseeing and optimizing patient safety and patient experience


* Recruiting and orienting new physicians and advanced practice providers 


* Developing departmental continuing education presentations


* Supporting, mentoring, and overseeing primary care clinicians (physicians, NPs, and PAs) across adult medicine, family medicine, pediatrics, and women’s health


* Overseeing and partnering with integrated specialty services at South End Primary Care, which may change over time (currently hepatology and nephrology)


* Developing and updating departmental clinical policies and procedures


* Overseeing clinical quality management of the department


* Assisting the department in annual performance improvement projects


* Collaborating with the IT department for data reporting and validating IT reports


* Working closely with coding and billing departments to ensure accurate coding


* Providing real-time clinical consultat...




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