ERP Vistex Technical Lead

At Elanco (NYSE: ELAN) – it all starts with animals!

As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets.

At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.

At Elanco, we pride ourselves on fostering a diverse and inclusive work environment.

We believe that diversity is the driving force behind innovation, creativity, and overall business success.

Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.

Making animals’ lives better makes life better – join our team today!

Your Role: ERP Vistex Technical Lead

The primary focus of this position is partnering with key stakeholders, architects, business process owners, and delivery partners to ensure timely delivery of compliant and high-quality solutions for Vistex customer-related processes.

The role is responsible for translating complex Customer Master Data, pricing, rebate, and Gross-to-Net business requirements into scalable technical solutions while ensuring system integrity, compliance, and alignment with the global ERP architecture.

Your Responsibilities:

Operations/System Stewardship (20%)


* Responsible for the overall care and feeding of Vistex customer-related solutions, including Customer Master Data, Customer Rebates, Deals, Claims, Settlements, and related G2N processes.



* Provide ongoing support for Vistex customer processes and identify opportunities for process improvement and automation.



* Support release management for changes impacting Vistex Customer and G2N processes.



* Ensure all changes and enhancements meet required GxP, SOX, and quality requirements.



* Partner with AMS and delivery partners to prioritize and resolve production issues, including root-cause analysis.



* Engage with Product Managers, Global Business Process Owners and stakeholders to understand business priorities and translate them into Vistex capabilities.



* Serve as the primary Vistex Customer SME, providing functional and technical guidance on customer-related requirements including Master Data



* Provide effort estimates and solution recommendations for new enhancement requests.



* Ensure effective knowledge transfer to business users and AMS support teams.

Technical SME (80%)


* Act as the primary SME for Vistex Customer-related projects, enhancements, and initiatives.



* Partner with business stakeholders, architects, and delivery teams to understand customer requirements and translate them into effective functional and technical solutions.



* Build and maintain comprehensive knowledge of Vistex customer-related functionality, including Customer Master Data, Vendor M...