Security and Operational Resilience Program Management Specialist

Job Title:  Security & Operational Resilience Program Management Specialist

Job Location: Miami, Florida

Overall, Role Purpose:



* Leads administrative and program compliance support for TSA, CTPAT, and Security/BCM programs, ensuring regulatory adherence, system integrity, and continuity across the organization.

Executive Summary of Roles & Responsibilities

This role provides centralized administrative, compliance, and operational support across Security, TSA regulatory programs, Business Continuity Management (BCM), and Health & Safety ensuring adherence to federal requirements, data integrity, and program continuity across the network.

Key Responsibilities:


* Regulatory Compliance & Program Administration (TSA / CTPAT)
+ Manage end-to-end TSA Security Threat Assessment (STA) lifecycle, including monthly validation of >25,000 personnel records and oversight of ~5,600 active STAs
+ Administer Authorized Representative (AR) program (~340 vendors), ensuring compliance with TSA requirements (STA, training, IACMS associations)
+ Coordinate closely with US Cartage and vendors to maintain compliance and support onboarding, validation, and monthly reconciliation
+ Maintain strict adherence to TSA timelines (e.g., changes >30 days classified as violations)


* Training & Compliance Tracking
+ Oversee administration and tracking of TSA-required training programs (IAC, CCSP, SSPAC), totaling ~11,000+ annual training records
+ Ensure dissemination of updated screening requirements and regulatory guidance across all DGF locations


* Systems & Data Governance
+ Maintain and validate data across IACMS, XTC/XDS/XVM systems, ensuring accuracy and compliance
+ Oversee Single Sign-On (SSO) access and system integration for TSA and CTPAT platforms
+ Manage system user access and ensure proper deployment of applications


* SharePoint & Documentation Management
+ Administer TSA and CTPAT SharePoint sites, ensuring audit records, site visit documentation, and compliance materials are current and accessible
+ Publish TSA monthly notifications and maintain centralized document repositories


* Operational & Administrative Support
+ Manage Purchase Card activities, including reconciliation and audit documentation
+ Maintain distribution lists (e.g., K9 program, ETD stakeholders) to ensure timely communication
+ Support mapping and coordination of ETD equipment with network infrastructure


* Global Coordination & BCM Support
+ Provide coordination and oversight support to offshore business support teams (e.g., India) for CTPAT documentation and compliance updates
+ Support Security and BCM programs through data management, reporting, compliance tracking, and ensuring operational continuity standards are met
+ Enable consistent program execution by ensuring accurate r...