IT System Administrator

Company Overview:

JB Poindexter (India) Private Limited is asubsidiary of J.B.

Poindexter & Co., Inc.

a privately held diversified manufacturing company forecasting $2.5B in annual revenue and 8,500 team members in 2025.

The eight operating subsidiaries, covering over 50 locations, are engaged in the production of commercial truck bodies, step-vans, utility trucks, funeral coaches, limousines, pickup truck bed enclosures, precision machining, and expandable foam plastic packaging.

For more information, visit www.jbpoindexter.com for more details.

JB Poindexter (India) Private Limited is the captive shared services unit of the J.B.

Poindexter & Co., Inc.

The company, wholly owned by J.

B.

Poindexter & Co., Inc.

& is headquartered in Houston, Texas, USA.

Job Description - System Administrator

Position Summary:

We are seeking a proactive and user-focused System Administrator to provide end-user support, manage Windows-based environments, administer Active Directory and Microsoft 365, and ensure the smooth operation of IT infrastructure.

The ideal candidate will possess strong troubleshooting skills, hands-on experience with desktop and server administration, and the ability to support users across hardware, software, networking, and collaboration technologies.

Key Responsibilities:

End User & Desktop Support


* Provide support for desktops, laptops, peripherals, and end-user devices.


* Troubleshoot and resolve user issues related to Windows operating systems, Microsoft Office, Outlook, Microsoft Teams, VPN, and business applications.


* Install, configure, maintain, and troubleshoot Windows desktops and laptops.


* Support employee onboarding and offboarding by provisioning and decommissioning user accounts, devices, and access.


* Configure user profiles, printers, shared folders, network drives, and email accounts.


* Perform password resets, account unlocks, and user account administration through Active Directory.


* Diagnose hardware failures and coordinate warranty repairs with vendors.


* Provide technical support for mobile devices, including iPhones, Android devices, and iPads.

Windows Systems Administration


* Install, configure, and maintain Windows 11 operating systems and windows server workstations.


* Perform routine system health checks, preventive maintenance, and performance monitoring.


* Manage software deployment, updates, patches, and operating system upgrades.


* Monitor system performance, disk utilization, and endpoint availability.


* Manage Endpoint security, and compliance requirements.

Active Directory & Microsoft 365 Administration


* Create, modify, disable, and delete user accounts in Active Directory.


* Manage security groups, distribution lists, and user permissions.


* Reset passwords and unlock user accounts in accordance with IT security policies.


* Assign appropriate access rights based on business requirements and company policie...