Director of Software Engineering

If you are a software engineering leader ready to take the reins and drive impact, we've got an opportunity just for you.

As a Director of Software Engineering at JPMorganChase within the Card Services, you lead a technical area and drive impact within teams, technologies, and projects across departments.

Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and be a driver of innovation and solution delivery.

Job Responsibilities



* Leads technology and process implementations to achieve functional technology objectives


* Accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures


* Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation within a technical area to drive measurable improvements in speed, quality, and operational outcomes (e.g., AI-orchestrated delivery workflows, release readiness controls, automated test modernization, and incident triage acceleration), while establishing guardrails for validation, security, resiliency, traceability, and reuse across teams.


* Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation and support capacity unlock initiatives at scale.


* Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations


* Delivers technical solutions that can be leveraged across multiple businesses and domains


* Influences peer leaders and senior stakeholders across the business, product, and technology teams

Required qualifications, capabilities, and skills



* Formal training or certification on software engineering concepts and 10+ years applied experience.

In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise


* Experience developing or leading cross-functional teams of technologists


* Experience with hiring, developing, and recognizing talent


* Experience leading adoption of agentic AI-enabled engineering practices (using enterprise-authorized tools within the work environment) across teams, including defining operating expectations (human-in-the-loop validation, quality gates), measuring outcomes, and ensuring secure handling of sensitive inputs/outputs.


* Strong understanding of responsible AI use and control expectations in engineering workflows, including data sensitivity, resiliency/security implications, and governance; ability to influence leaders on safe scaling patterns and reuse.


* Practical cloud native experience...