Executive Director Card Product Service Platform

Are you passionate about building innovative platforms that transform customer experiences and drive business growth? JPMorgan Chase is seeking a visionary leader to spearhead the development of our new Card Product as a Service platform within the Co Brand Product team.

This is a unique opportunity to shape the future of card products, enabling our partners to seamlessly test, integrate, and launch new capabilities through cutting-edge APIs and digital solutions.

As an Executive Director Product lead within Co-brand product space, you will be responsible for the end-to-end success of this strategic initiative, from roadmap development to execution.

You will collaborate with cross-functional teams, prioritize feature releases, and ensure our partners have access to the most impactful capabilities to elevate their customer channels.

Job Responsibilities:


* Develop and own a robust, forward-looking strategy and roadmap for the Card Product as a Service program, aligning with business objectives and partner needs.


* Establish frameworks to evaluate, prioritize, and sequence new capabilities based on partner feedback, market trends, and business impact.


* Oversee the design and delivery of scalable APIs and integration solutions, ensuring ease of adoption and superior customer experiences for our partners.


* A forward-thinking passion for emerging technologies, with a demonstrated ability to champion and leverage generative AI tools and solutions to modernize the product lifecycle and deliver with quality and speed.


* Build strong relationships with external partners, understanding their requirements and championing their success through tailored solutions.


* Work closely with Product, Technology, Operations, and Compliance teams to deliver high-quality, secure, and compliant features.


* Define and track key performance indicators to measure adoption, partner satisfaction, and business outcomes.


* Stay ahead of industry trends, fostering a culture of innovation and continuous improvement within the team.

Required qualifications, capabilities and skills:


* Demonstrated success owning customer and partner product domains - ideally in consumer financial services, fintech, and/or a platform business with multi-sided customer relationships.

10+ years of product management experience, with at least 5 years leading and developing a team of PMs.


* Strong understanding of API design, integration patterns, and digital platform architecture.


* Ability to develop and communicate a compelling product strategy, balancing short-term wins with long-term growth.


* Demonstrated success in delivering complex products or platforms on time and within scope.

Experience operating in large, matrixed organizations with complex cross-functional delivery models.


* Exceptional communication and relationship-building skills with both internal teams and external partners.


* Data-driven approach to decisio...